Weight Watchers Reviews 

161
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and coaches for their supportive, caring, and knowledgeable approach, creating a comfortable and inspiring environment. Many people highlight the effectiveness of the program itself, noting significant personal achievements and positive changes in eating habits. The app is frequently mentioned as a valuable tool, providing detailed information, recipes, and activity ideas that assist users in achieving their goals. However, some customers also noted issues with the app's user experience, specifically mentioning difficulties with navigation, constant changes, and the inability to quickly see point values without extra clicks. A few other people also felt that the rollout of new features could be inconsistent and that the company sometimes prioritizes app updates over addressing basic member requests.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising coaches and leaders for being wonderful,... See more

User experience

Users describe positive interactions with the user experience, often praising the app's features and its role... See more

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with the program and... See more

Application

Customers had positive experiences with the app, finding it very important and helpful for daily tracking of... See more

Service

Customers consistently note ambiguous experiences with service, with many enjoying the workshops and finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

With the guidance and support of staff and fellow members I've managed to lose a considerable amount of weight, without drugs or exercise and 4 clothing sizes. Unfortunately, I'm not following the pla... See more

Rated 5 out of 5 stars

Weight Watchers transformed my mindset, health and overall quality of life! I use the app daily to track my foods, weigh in, and attend online meetings. All the tools and coaches are scientifically... See more

Rated 5 out of 5 stars

I love my leader and the group that gets together weekly. We help to keep each other motivated and the tips that we learn from our leaders and each other are invaluable! I love the focus on overall he... See more

Rated 5 out of 5 stars

This WW app has so much more to offer than just keeping track of food/points. The coaches on virtual workshops are wonderful and caring with so many different types of workshops to choose from. This p... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

161 reviews

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4.5

All reviews

(161)

161 reviews in the last 12 months

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Rated 3 out of 5 stars

Weight ins for lifetime members

I don't like as a lifetime member having to get weighed every month. I am 77 and it is hard to go to the closest workshop. It is quite far from my home and between the price of gas and the distance it is very hard for me. It used to be you didn't have to get weighed monthly. This is one of the reasons that WW is losing people. There should be closer workshops but all the ones that were near me no longer exist.

May 8, 2026

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