Bought some clothes in the sale. Great prices and very fast delivery. It's really great to see children's clothing in bright colours. It's clothing to reflect their personalities. Also good to support... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love how original and colourful the bag is. It’s much better quality than the kids’ bags with movie characters. My son also feels more confident because he can secure the straps at the front, so he... See more
Love the bright colours and patterns for all ages! Great quality cardigan, jacket, jumper and trousers bought this time. Previous experience tells me they'll last more than just one season and many w... See more
I ordered several items in the sale. They came in good time I was impressed with the quality of the little denim skirt and the beautiful jump suit which will suit my granddaughter for next summer. Bou... See more
Company details
Written by the company
We’re Frugi, the people and planet conscious childrenswear brand on a mission to inspire a love for the planet we play on. Born in 2004 from a parent's need for sustainable clothing, we’ve become a global destination known for our clever designs and vibrant prints. Crafted to keep up with the wildest playtimes, we’re on a mission to make clothing last even longer. From GOTS certified styles made with durable organic cotton to recycled plastic, there’s thought in every thread. We continue to grow our circular collection with our highly skilled team creating more circular options than ever before. This means less textile waste in landfills and reducing the need for virgin materials.
Contact info
Units 2 & 2a Indian Queens Industrial Estate, TR9 6TF, St Columb, United Kingdom
- info@welovefrugi.com
- welovefrugi.com
4.7
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Good quality lovely colours
October 1, 2026
This cardigan is of excellent fabric…
The Penelope wrap cardigan is of excellent fabric quality, a lovely shade of navy and an absolute bargain in the sale. Delivery time as stated.
September 29, 2026
Quick service & excellent quality
October 6, 2026
Quality and delivery TOP
Not mass produced and top quality! Patterns are unique and gorgeous. Very colourful clothes. Love the material and delivery was fast.
October 5, 2026
Always pleased with the quality of…
Always pleased with the quality of Frugi, fast delivery beautiful clothes. Never had any issues. Sales are great too!
October 5, 2026
Granddaughter requested new dress
Granddaughter requested new dress, easy to browse website, excellent quality and prompt delivery. What’s not to like ?
October 5, 2026
Lovely quality
October 5, 2026
Gorgeous Designs
Gorgeous designs, excellent quality products, an easy site to navigate and very prompt delivery.
October 5, 2026
The quality of the clothes I bought for…
The quality of the clothes I bought for my Grandaughter is very good.
October 5, 2026
These clothes are so cute and amazing…
These clothes are so cute and amazing quality. I can’t wait to buy more
October 5, 2026
Impossible to return
Impossible to return, system says cannot generate returns, doesn’t accept email provided. You have to do it on your own risk and provide proof of return and delivery.
September 29, 2026
Reply from Frugi
Good Morning,
Thank you for your email.
I am sorry to hear you're disappointed. We do ask that customers cover their own shipping costs as per the returns page on our website. I have passed your feedback on to our team for review.
Kindest regards,
Amy🌈
Absolutely wonderful
Absolutely wonderful! The quality is exceptional.
My Grandaughter loves the feel of her new skater dress.
Buying more today.
October 5, 2026
Love the clothes & the quality but…
Love the clothes & the quality but every time I order within a week they do a massive sale so I feel the prices are disingenuous and I’ve always overpaid 😢
September 29, 2026
Reply from Frugi
Good Morning Hana,
Thank you for taking the time to leave your review.
We're delighted to hear that you love our clothes and their quality. We're sorry, however, to hear your disappointment regarding our promotions and sale timing.
We understand it can be frustrating to place an order and then see items reduced shortly afterwards. Our promotions and sales are planned throughout the year and can vary depending on stock levels, seasonality, and other factors.
We do genuinely value your support and feedback, and we'll be sure to pass your comments on to the relevant team for consideration.
Thank you again for shopping with Frugi, and we hope to welcome you back soon.
Kindest regards,
Amy🌈
Beautiful brightly coloured lovely…
Beautiful brightly coloured lovely clothes for my children, great quality and super soft! Great service as always thank you!
September 29, 2026
Great items
Great communications, great clothing. My granddaughter loved them.Nice colours and good quality
September 29, 2026
My granddaughter was delighted with her…
My granddaughter was delighted with her tutu skirt for her birthday 🎂
September 29, 2026
Great service and quality product
Received in a timely manner, the price point was reasonable and the dress was a perfect fit and feel that my daughter hoped for.
it isn't a brand we have used before but now that the Dunns brand no longer does adult sizes we will be back for another dress.
Would be great to see a bigger range of fabrics in the skater dress style
September 29, 2026
I still haven't received my order
I still haven't received my order. So disappointing .
I need it for a gift for Sunday next.
When I e mailed i was told no record of my order.
Will be reluctant to order again.
September 28, 2026
Reply from Frugi
Hello Bernadette,
Thank you for your review.
I am very sorry to hear that you have been disappointed with your experience and that you have not yet received your order.
I can confirm that a member of our team will be in touch with you directly regarding your order and to assist further with this matter.
We sincerely apologise for any inconvenience caused and appreciate you bringing this to our attention.
Kind regards,
Alice 🌈
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