Frugi Reviews 

2,945
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 951 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the garments feature wonderful, bright designs, lovely prints, and exceptionally soft organic fabrics that easily hold up through numerous washes. Shoppers also genuinely enjoy the fast shipping times, functional website layout, and wonderful discounts available during seasonal sales events. However, some customers also noted frustrating issues concerning delivery delays, missing items in parcels, or orders arriving with unexpected mistakes. A few other people similarly felt that certain clothing pieces featured inconsistent sizing, narrow footwear fits, or simply ran smaller than expected for their children.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the beautiful bright colours,... See more

Order

People report ambiguous experiences with order, as many reviewers highlight quick delivery, a straightforward... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers praise the reasonable costs during sales... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought some clothes in the sale. Great prices and very fast delivery. It's really great to see children's clothing in bright colours. It's clothing to reflect their personalities. Also good to support... See more

Rated 5 out of 5 stars

I love how original and colourful the bag is. It’s much better quality than the kids’ bags with movie characters. My son also feels more confident because he can secure the straps at the front, so he... See more

Rated 5 out of 5 stars

Love the bright colours and patterns for all ages! Great quality cardigan, jacket, jumper and trousers bought this time. Previous experience tells me they'll last more than just one season and many w... See more

Rated 5 out of 5 stars

I ordered several items in the sale. They came in good time I was impressed with the quality of the little denim skirt and the beautiful jump suit which will suit my granddaughter for next summer. Bou... See more


Company details

  1. Children's Clothing Store

Written by the company

We’re Frugi, the people and planet conscious childrenswear brand on a mission to inspire a love for the planet we play on. Born in 2004 from a parent's need for sustainable clothing, we’ve become a global destination known for our clever designs and vibrant prints. Crafted to keep up with the wildest playtimes, we’re on a mission to make clothing last even longer. From GOTS certified styles made with durable organic cotton to recycled plastic, there’s thought in every thread. We continue to grow our circular collection with our highly skilled team creating more circular options than ever before. This means less textile waste in landfills and reducing the need for virgin materials.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,945)

949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the bright colours and patterns…

Love the bright colours and patterns for all ages!
Great quality cardigan, jacket, jumper and trousers bought this time. Previous experience tells me they'll last more than just one season and many washes!

September 7, 2026
Rated 5 out of 5 stars

Excellent product and service, thank you …

The product was well photographed and available at a good price for such an item.

Easy to buy and it arrived quickly and safely at the home of its new owner.
Both the wearer and her parents are very pleased with it and it’s quality - thank you.

September 15, 2026
Rated 5 out of 5 stars

Frugi clothing

Web site good, fast delivery clothing exceptional good quality love the clothing for little ones.purchased two water proof winter coats for my grandchildren absolutely love them highly recommend this company.

September 11, 2026
Rated 5 out of 5 stars

Always love frugi for quality organic…

Always love frugi for quality organic cotton children’s clothing. The designs are beautiful and bright and the customer service is always very good. Only complaint I have is sometimes sizing isn’t consistent but overall I still come back to Frugi for my girls clothing

September 15, 2026
Rated 5 out of 5 stars

Amazing style

Amazing style , colour and quality ! Efficient delivery! Discount code offered and used easily ! Will definitely order again ! Thank you

September 15, 2026
Rated 5 out of 5 stars

Great products

Great products. Fast Delivery even to Germany. Very happy with frugi and not the Last Order.

September 8, 2026
Rated 5 out of 5 stars

Beautiful quality clothing

Beautiful quality clothing - all absolutely stunning and feel to be great material. I accidently made a mistake on my order regarding sizing and they where very happy to cancel the line and send refund to re-order. I decided to not do this as it was a size too big which little people will grow into. Delivery was fab and in good timing.
Overall, very impressed!

August 4, 2026

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