Bought some clothes in the sale. Great prices and very fast delivery. It's really great to see children's clothing in bright colours. It's clothing to reflect their personalities. Also good to support... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We’re Frugi, the people and planet conscious childrenswear brand on a mission to inspire a love for the planet we play on. Born in 2004 from a parent's need for sustainable clothing, we’ve become a global destination known for our clever designs and vibrant prints. Crafted to keep up with the wildest playtimes, we’re on a mission to make clothing last even longer. From GOTS certified styles made with durable organic cotton to recycled plastic, there’s thought in every thread. We continue to grow our circular collection with our highly skilled team creating more circular options than ever before. This means less textile waste in landfills and reducing the need for virgin materials.
Contact info
Units 2 & 2a Indian Queens Industrial Estate, TR9 6TF, St Columb, United Kingdom
- info@welovefrugi.com
- welovefrugi.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ideal dress for a little girl
Easy website
Dress exactly like described
Great colours and quality material.
Fantastic designs that standout from…
Fantastic designs that standout from alot of the usual drab kids clothes you find, coupled with fantastic quality.

Reply from Frugi
Lovely coats
Great product, really high quality, lovely colours.
Delivered within the 3-5 days stated.
Happy with the delivery
Happy with the delivery, but Since I couldn’t find those shoes in a shop, I had to buy 2 different sizes and I’m not happy with paying for the return

Reply from Frugi
Amazing backpack
Amazing service. Ordered in the afternoon, received the first thing next morning (I paid extra for a next day delivery). This bag was our plan B, and I'm so glad the plan A didn't work because my son loves his new backpack! It's so well made, sturdy and roomy. He carries a lot in his bag although he's only in year one and this one has plenty space for everything. Also the reflective stripes are such a good idea. I would like a bag like this for myself as well.
Query concerning delivery sorted over…
Query concerning delivery sorted over the phone and dress arrived in good time. Fit of dress and quality from this company are reliable.
Great quality clothes
Bought clothes for my grandchildren and am delighted with the quality and design and more importantly the children love their new clothes.
The rain suit and matching jacket are…
The rain suit and matching jacket are both excellent quality and beautifully designed. My 3-year old granddaughter is thrilled with her new puddle suit and could not wait to try out in the rain.
She has received lots of compliments whilst wearing it.
Excellent service (first time of using)…
Excellent service (first time of using) &
Good quality.
I have still not received my item and I…
I have still not received my item and I was relying on it. Where is it?

Reply from Frugi
I didn't receive the product
I didn't receive the product. It was for my child's first school day. Now it's gone.

Reply from Frugi
Bright and beautiful child’s…
Bright and beautiful child’s raincoat…will stand out in the park!
Joyful
Lovely clothes - full of joy- that arrived promptly and nicely packed. Thank you.
Lovely jacket but the age 7-8 came up…
Lovely jacket but the age 7-8 came up small on my very slim 6 year old. Having to return and have ordered age 8-9, but not pleased about having to pay for postage three times! Most companies send a returns label these days.

Reply from Frugi
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







