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Rated 1 out of 5 stars

I purchased a rowing machine from wersports in 2020, and it was great, but now I need a new bungee cord for it, and they decline emails or telephone calls. In fact, they don't provide any support at... See more

Rated 5 out of 5 stars

Item was received on time. Very well Packaged. Had been looking for a while and took the plunge. Very heavy and stable bike, easily put together. Unfortunately the monitor was defective but after con... See more

Rated 5 out of 5 stars

Delivery experience was very good - was able to select a day suitable for us when someone was home. Have been using the bike/cross trainer product for a few weeks now with no issues. Only suggestion f... See more

Rated 5 out of 5 stars

Absolute bargain! Have never been able to commit to a gym full time, but having these weights at home have transformed my body and my outlook on my physique. Very happy with the quality and couldn’t h... See more

Company details

  1. Fitness Equipment Store

Written by the company

We R Sports - Fitness Equipment Retailer. Keeping Adults Fit in Cardio and Strength.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

weighted vest

My weighted vest arrived very quickly after order. It fits me well and doesn't move or rub when I run.

September 23, 2022
Unprompted review
Rated 2 out of 5 stars

UPDATE (DOWNGRADED) REVIEW

I initially gave this company a 5 star review based on their initial response to me however, they have let me down badly.

I asked them to send me a replacement nut and spring washer for my cross trainer which they initially seemed keen to do however, 7 days later, still no spare parts.

After a series of emails back and forth, they now say that they thought I was after a warranty claim and say I need to buy the parts.

I am ok with this and have no difficulty paying for parts, but to add insult to injury, they want £15 plus postage and can't even get the parts description right, even though I have given a clear reference on the parts diagram.

I am hugely disappointed with the staff at this company. They seem unable to read simple emails and they have led me down the garden path waiting days for parts which they never intended to send me.

I initially thanked Ashley and Amber - I now take that back. Come on We R Sports, sort this out!

August 30, 2022
Unprompted review
Rated 4 out of 5 stars

Weight bench.

Delivered my order as they said,exceptionally pleased with everything,the product is exactly what I needed for basic training at home,if I had wanted something to a gym standard I would have spent more,very pleased with the bench.There is some slight movement where things pivot but I engineered this out with some plastic washers,but this was my own personal choice, the bench was more than adequate for what I required.Good overhaul product very please better than other products at an higher price sold by some high street retailers.

August 22, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Thank you Kevin for the feedback on your recent order with us!

I am sorry to hear you have stumbled across a issue with your order and do hope everything is okay?

If you do need us for any assistance with anything please do be sure to get in touch.

Rated 5 out of 5 stars

Would recommend

Fast and free delivery, I ordered the bike/Cross trainer 2 in 1, excellent quality for the price I paid

August 21, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Thank you for your kind words . We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

Rated 4 out of 5 stars

Good for the price

The cycling machine seems alright just a little challenging fixing and it feel a bit wobbly

August 19, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Thank you James, we’re grateful that you took the time to leave us a review and feedback.

I am sorry to hear you have stumbled across a issue with your order and do hope everything is okay?

If you do need our customer or technical team to assist with the issue please do get in touch.

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Exactly as described
Perfect

August 2, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Thank you for the 5* review!

I am pleased that the item arrived to you quickly and all is okay with your order!

Rated 5 out of 5 stars

Ordered a rower

Ordered a rower. It came very quickly as promised. It’s exactly as described and just what I wanted. Folds up neatly and easy to use. Thanks

July 17, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Thanks a lot for your kind words and for sharing your 5-star review with the rest of our customers, we're so grateful that you took the time to leave us a 5-star review.

Rated 4 out of 5 stars

Weights

Ordered a weights set,it came very quickly but the delivery driver had smashed one of the weights, one email and I was sent a replacement pronto,very pleased A1 firm

July 16, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Hi Kerry,

We’re grateful that you took the time to leave us a review and feedback.

I am sorry that the delivery did arrive damaged by courier and pleased that the team did manage to get this quickly replaced for you.

Rated 5 out of 5 stars

Great Company.

Very good item at a great price and very fast delivery, highly recommend this company and will definitely use again.

July 15, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Hello, it’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for the feedback and your custom it is so lovely to hear!

Rated 5 out of 5 stars

No issues

No issues, item as described arrived on time.

July 15, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Thank you for the 5* and review!

Rated 5 out of 5 stars

i am very pleased with my purchase and…

i am very pleased with my purchase and use your company again. I had a small problem and it was rectified instantly. 10/10 thank you.

July 15, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Hello Karina,

Thank you very much for taking your time to leave the review regarding your recent purchase, we really do appreciate you taking your time to provide us the above feedback.

I am pleased the team managed to get this resolved for you and all is okay.

Rated 4 out of 5 stars

Happy Customer

I bought a 2 in 1 cross trainer which had a couple of missing parts (seat fixtures) and the stats console wasn't working - emailed the c/s and within 48 hours the replacement parts were sent and problem solved. Great value and customer service brilliant.

July 11, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Hello,

Thank you for taking your time to provide the above feedback,

We do apologise to hear of the first initial issues in which you have encountered and for the item arriving to you with missing parts.

This is something that we would not wish for any of our customers.

I am pleased that the parts have arrived to you and all contact was quickly and swiftly done for you.

Rated 3 out of 5 stars

Ordered a two in one cross trainer

Ordered a two in one cross trainer, aftersales service has been fantastic initially had issues with flywheel received instructions to remedy unfortunately did not work trainer was replaced with no issues.
Definitely recommend great product

June 27, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Hello Carole,

Thank you for your purchase,

I am pleased that you are happy with the majority of the order and thank you greatly for your feedback.

We do again apologise for the experience and pleased we did manage to get this fixed for you.

Rated 5 out of 5 stars

Fast Delivery. Excellent Product

Fast Delivery. Excellent Product. Free Shipping - Certainly a plus when buying multiple 25kg discs.

June 24, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Awww, thanks so much.

We love getting reviews like this :)

Thanks so much for taking the time to submit this.

Rated 4 out of 5 stars

Good service with no problems

Good service with no problems, reasonable prices, seems good quality products.

June 24, 2022
Unprompted review
We R Sports logo

Reply from We R Sports

Thank you Gary for providing the above feedback,

Your feedback is really appreciated

Just out of curiosity please do let us know how we could have gained the fully 5*s from yourself and how we could have bettered your experience?

If you need any further assistance please do be sure to let us know.

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