West Country Windows Reviews 

181
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their exceptionally polite demeanor and remarkable attention to detail during home installations. Reviewers are deeply impressed with the exceptionally high quality of the windows, doors, and overall workmanship delivered by the team. Consumers consistently note that the installation teams arrive promptly on schedule and keep all work areas remarkably clean and tidy. People also appreciate receiving clear explanations and helpful guidance when choosing various home replacement products. Many happy clients state they would gladly use these services again and confidently recommend the business to others.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, friendliness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, friendly, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great delight and satisfaction with their new... See more

Product

Clients share positive opinions on product quality, expressing delight with the attractive and secure finish... See more

Customer service

Consumers find customer service to be exceptionally positive throughout the entire process. People... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We moved house recently and needed a new patio door. We tried several local companies, whose staff all appeared to have attended the same double glazing salesman course. "Special offers" if we signed... See more

Company replied

Rated 5 out of 5 stars

Adrian and Joe arrived on time on the day arranged.They were very polite and friendly and cleaned up after they had done the job. We had a new bathroom window and a bedroom one replaced and already ca... See more

Company replied

Rated 5 out of 5 stars

We are delighted with the service we received from West Country Windows. The quality of the windows, the installation work and the friendliness and professionalism of all the staff we dealt with has b... See more

Rated 5 out of 5 stars

We had two windows replaced by Westcountry Windows last week and couldn't be happier. The windows look high quality and the two fitters did such a clean, tidy and neat job that when they left you wou... See more

Company replied


Company details

  1. Home Improvement Store

Written by the company

West Country Windows is one of the leading Window Companies with a reputation for providing quality products and solutions to enhance the fabric of your home since 1977 , our experience, knowledge, and service are unsurpassed. We only supply and install quality Windows, Doors and Conservatories, offering highly insulated and fully weather resistant door and window frames, delivering the best in technologically advanced glazing systems. Whether you are looking for a new Conservatory or an update on your windows or doors, West County Windows have a solution that is just right for you. We just make things better.


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

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4.9

All reviews

(181)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect bespoke replacement window

A bespoke replacement window for Wiveliscombe Community Centre. Perfect for the Centre needs - attractive and energy efficient, replacing an old Georgian style metal frame window which was not weathertight. The replacement was challenging due to the large size and height of the window, but the installation was completed very professionally and efficiently, with no further work required. A much needed upgrade, and at short notice, thank you.

December 15, 2025
Unprompted review
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Reply from West Country Windows

Thank you very much for taking the time to leave such a detailed review. We’re delighted the bespoke replacement window meets the Community Centre’s needs and provides an attractive, energy-efficient upgrade. The installation was certainly a challenge due to the size and height, so it’s great to hear the team completed it professionally and efficiently, especially at short notice. Thank you for trusting us with such an important project

Rated 5 out of 5 stars

Great service fitters excellent attention to detail...

Our experience with Westcountry windows has been great! We had a conservatory replaced and front door and upstairs window fitted. All of the members of staff were great but special thanks to our fitters Andy and Mike whose attention to detail in their work was excellent and genuinely great guys as well.

November 18, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your lovely review. We’re really pleased to hear you had a great experience with Westcountry Windows and that you’re happy with your new conservatory, front door, and upstairs window. Andy and Mike will be delighted to hear your kind words — their attention to detail and friendly approach are something we’re very proud of. Thank you again for choosing us and for your recommendation

Rated 5 out of 5 stars

Two Windows Replaced

When we needed a couple of windows replaced, we looked around for a local company which manufactured their own.

Following a visit from James who was happy to answer our queries, we accepted their quotation. We asked if the windows could be fitted before Christmas, they didn't disappoint.

The fitters came today as arranged and did a thoroughly professional job. The workmanship is outstanding and they were professional and friendly throughout, sustained by coffee and cake which we were happy to supply! Their demeanour really stood out to us - in particular we didn't hear a single swear word and we didn't have to put up with a radio blaring in the house. We are not prudes but these small details make a big difference as they show respect for the customer and an appreciation that they are in somebody's home.

We cannot comment on the performance of the windows yet as that needs time, but they certainly look solid and high quality.

Based on our experience to date, I thoroughly recommend West Country Windows.

December 11, 2025
Unprompted review
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Reply from West Country Windows

Thank you very much for such a detailed and considered review. We’re delighted to hear that James was able to answer all your questions and that we could fit the windows in before Christmas as requested. It’s especially pleasing to hear your kind words about the fitters — their professionalism, workmanship, and respectful approach in customers’ homes are standards we take great pride in. We hope you continue to be impressed with the quality and performance of your new windows over time. Thank you for choosing Westcountry Windows and for your recommendation

Rated 5 out of 5 stars

Outstanding (Twice)

This is the second time we have been to West Country Windows. In both instances for new doors. The first time took us back for the second. In both instances the service has been impecable, delivered willingly and the whole team buys into the concept. Spencer doing the quotation, Dale the deliveries and Colin the instalation. The back room team of administration and manufacture were equally impressive.Delivered on time to quality and fitted with the minimum of fuss considering we had to be away and leave them to it. They arrived to set up the day before and explain what was happening Outstanding service and company. The occupant is as happy as Larry with the brighter, draught free cottage.

December 5, 2025
Unprompted review
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Reply from West Country Windows

Thank you for such a fantastic and detailed review, and for returning to Westcountry Windows for a second time — that really does mean a great deal to us. We’re delighted to hear that the service, from quotation through to delivery, installation, administration, and manufacture, met your expectations once again. Your kind words about Spencer, Dale, Colin, and the wider team will be very much appreciated. It’s especially pleasing to know the process ran smoothly while you were away and that the end result is a brighter, draught-free cottage. Thank you for your trust and recommendation

Rated 5 out of 5 stars

Storm porch

Adrian and Joe, turned up on time.
Did a great professional job of replacing my porch. Quality materials great looking finish. Friendly and polite lads. Nothing was to much trouble, and did a good job of cleaning up. Highly recommend West Country Windows.

December 9, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for sharing your experience. We’re delighted to hear that Adrian and Joe made such a positive impression. They’ll be thrilled to know their punctuality, professionalism, and friendly approach helped the project run smoothly.

It’s wonderful to hear that you’re pleased with the quality of the materials and the finished look of your new porch. The team always aims to leave everything clean and tidy, so your comments mean a lot.

We truly appreciate your recommendation and are so glad you chose West Country Windows. Enjoy your smart new porch

Rated 5 out of 5 stars

Brillant service once again

Brillant service once again! This is the second time I have used this company, very professional brillant with communication and always at can do attitude. I would highly recommend west country windows. Thanks to Spencer, Darrel and young man(sorry forgot your name).

December 9, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your brilliant feedback. We’re delighted to hear that your second experience with us was just as positive as the first. Professional service, clear communication, and a can-do attitude are exactly what we aim to deliver every time, so your comments truly mean a lot.

Spencer, Darrel, and the rest of the team will be thrilled to know their hard work made such a great impression. Your recommendation is greatly appreciated, and we’re always here whenever you need us again.

Thank you for choosing West Country Windows

Rated 5 out of 5 stars

Gwyn Puddletown everything went well…

Gwyn Puddletown everything went well all appointments were on time .The windows were fitted quickly and efficiently. They look really good .Will use company again

December 9, 2025
Unprompted review
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Reply from West Country Windows

Thank you for your lovely feedback. We’re so pleased to hear that everything ran smoothly and that all appointments were on time. It’s great to know the windows were fitted quickly, efficiently, and that you’re happy with how they look.

We truly appreciate your support and would be delighted to work with you again in the future!

Enjoy your new windows

Rated 5 out of 5 stars

Very happy with the service provided

Very happy with the service provided. The products were made to a very high standard, and the installation was completed with a professional finish. Would definitely use West Country Windows again in the future and would recommend them to anyone looking to upgrade their windows/doors.

Tom Richards, Wincanton.

December 8, 2025
Unprompted review
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Reply from West Country Windows

Thank you for your wonderful feedback. We’re delighted to hear that you were so pleased with both the high standard of the products and the professional finish of the installation. Our team takes great pride in delivering work that feels solid, smooth, and carefully completed, so your comments mean a lot.

It’s fantastic to know you’d choose us again and would recommend us to others. We truly appreciate your support and look forward to helping you with any future projects!

Enjoy your upgraded home

Rated 5 out of 5 stars

Excellent job

Adrian and Joe turned up on time as arranged each day
They were cheerful and hard working and very professional
They Advised us which windows they would be doing and cleaned up after each room completed
We had 8 windows and French doors all replaced this was done within 3 days
They are manufactured really well and already we have no drafts and more soundproofing
Job well done thank you

December 1, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your fantastic feedback. We’re delighted to hear that Adrian and Joe made such a positive impression with their professionalism, hard work, and friendly approach. They’ll be thrilled to know their attention to detail and care throughout the project were appreciated.

It’s wonderful that your new windows and French doors have made such a difference—no drafts and improved soundproofing is exactly what we aim for! We truly appreciate your kind words and are so glad you’re happy with the results.

Enjoy your bright, comfortable, and well-insulated home

Rated 5 out of 5 stars

Good workmanship by West Company Windows

Adrian and Joe arrived on time on the day arranged.They were very polite and friendly and cleaned up after they had done the job. We had a new bathroom window and a bedroom one replaced and already can feel the difference in the Bungalow. Adrian also very kindly adjusted our front door which was fitted badly by a company unknown to us by the previous owner. We have just moved into our new home and will need more work doing in the future and will not hesitate to use West Country Window again!

November 28, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your wonderful feedback. We’re delighted to hear that Adrian and Joe made such a positive impression with their professionalism, friendliness, and care throughout the job. They’ll be thrilled to know you noticed the difference the new windows have already made in your bungalow.

It’s great to hear that Adrian was able to help with your front door as well—going the extra mile is exactly what we strive for. We’re thrilled you’ve chosen West Country Windows for your new home, and we’ll be more than happy to help with any future projects.

Enjoy settling into your home with your upgraded windows

Rated 5 out of 5 stars

Top notch fitters

The guys that fitted our new front window today were so professional kind and there workmanship was top notch highly recommend west country windows Yeovil

November 28, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your kind feedback. We’re delighted to hear that our team made such a positive impression with their professionalism, friendliness, and high-quality workmanship. They’ll be thrilled to know you’re so pleased with your new front window.

We truly appreciate your recommendation and are always happy to help with any future projects. Enjoy your upgraded window

Rated 5 out of 5 stars

Windows and door installation

A massive thank you for our recent installation of windows and doors. We are so pleased with them, we love our composite doors. The fitters AJ and Jo were excellent at their job, very friendly and professional. They are a pleasure to have in your home. Thank you to Spencer, communication was great and would definitely recommend to anyone.

November 24, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your fantastic feedback. We’re delighted to hear how pleased you are with your new windows, doors, and composite doors. AJ and Joe will be thrilled to know their professionalism, friendliness, and hard work made such a positive impression—it’s always our aim to make every installation smooth and enjoyable.

Spencer will be glad to hear that the communication met your expectations as well. We truly appreciate your recommendation and look forward to helping you with any future projects

Enjoy your beautifully upgraded home

Rated 5 out of 5 stars

Expert craftsmen and product

Expert craftsmen and product. Very clean and tidy and the installation looks fantastic. They found out that the previous company who had installed the original front door and window just gave up trying to drill into the concrete lintels and so just held it up with lots of UPVC surrounds. Westcountry Windows did the proper job which was brilliant. They have now replaced all of our widows, outer doors inner porch door and widows and built us a fantastic conservatory. Quite simply we would not use anyone else.

November 25, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your fantastic feedback. We’re thrilled to hear that you’re so pleased with your windows, doors, and conservatory. Our team will be delighted to know that their craftsmanship, care, and attention to detail made such a positive difference—especially fixing the previous issues properly.

It’s wonderful to hear that everything looks fantastic and that the work has met your expectations in every way. Your trust and loyalty mean a great deal to us, and we’re honored to be your go-to team for all your home projects.

Enjoy your beautifully upgraded home

Rated 5 out of 5 stars

Perfect

We have now had three separate installations carried out over the years by West Country Windows as we gradually update an old farmhouse. Each time we have been very impressed with the finished product and attention to detail. We cannot recommend them highly enough.

November 10, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your wonderful feedback. We’re thrilled to hear that each of your installations over the years has met your expectations and that our attention to detail has stood out. It’s always a pleasure helping to update your farmhouse gradually, and knowing you’ve been consistently impressed means a great deal to our team.

We truly appreciate your recommendation and look forward to helping with any future projects you may have

Rated 5 out of 5 stars

The installation was fast and product first class

The installation was fast and very efficient. The installer was polite, friendly and very skilled and thorough.

November 17, 2025
Unprompted review
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Reply from West Country Windows

Thank you for your great feedback. We’re delighted to hear that the installation was fast, efficient, and carried out with care. Our installer will be thrilled to know their politeness, friendliness, and skill made such a positive impression.

We truly appreciate your kind words and are always happy to help with any future projects

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent fitters . Aj and Joe , very neat. Very pleased

November 12, 2025
Unprompted review
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Reply from West Country Windows

Thank you for your wonderful feedback. We’re delighted to hear that you’re so pleased with both the product and the installation. AJ and Joe will be thrilled to know their neat and professional work made such a positive impression.

We truly appreciate your kind words and are always happy to help with any future projects

Rated 5 out of 5 stars

Professional Installation

We have used West Country Windows for over 25 years in both of our homes. We always go back to them as we trust the quality of the product and the great care they take in installing the windows/doors.

November 6, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your incredible loyalty over the past 25 years. We’re thrilled that you continue to trust West Country Windows for your homes and that our products and installation care have consistently met your expectations.

Your continued support means the world to us, and we look forward to being here for any future projects you may have

Rated 5 out of 5 stars

Porch and windows.

Great fitting clean tidy workers excellent customer service. Can’t recommend enough will use again

October 13, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your kind feedback. We’re delighted to hear that you were impressed with the fitting, the tidiness of our team, and the level of customer service. Your recommendation means a lot to us, and we’ll be more than happy to assist you again in the future

Rated 5 out of 5 stars

Professional, considerate installer, a great job and a great product!

I have to admit we were concerned about how much disruption was going to take place during installation (2 doors, 4 windows) but in the event, Colin the installer was absolutely brilliant, professional, friendly and checking every step of the way that we were ok, as well as managing removal of the very old windows without mess and taking great care of our home. The new doors and windows have transformed our house, it looks brighter, is more secure and at last is draft free! I am very glad we opted to go with West Country Windows!

November 5, 2025
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Reply from West Country Windows

Thank you for sharing such a lovely review. We’re so pleased to hear how happy you are with your new doors and windows, and that the installation went so smoothly. Colin will be delighted to know his professionalism, care, and attention to detail made the whole process easy and worry-free for you.

It’s fantastic that your home now feels brighter, more secure, and draught-free—that’s exactly the difference we love to deliver! We truly appreciate your trust in choosing West Country Windows and are so glad the results have transformed your home.

Enjoy the comfort and peace of your refreshed space

Rated 5 out of 5 stars

We are very pleased with the work…

We are very pleased with the work carried out by Adrian and Joe, their work was exemplary and outstanding, two very nice men, couldn’t do enough for the job, the finish to the conservatory was faultless, they both worked very hard to complete the job

November 4, 2025
Unprompted review
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Reply from West Country Windows

Thank you so much for your wonderful feedback. We’re delighted to hear how happy you are with your conservatory and the work carried out by Adrian and Joe. They’ll be thrilled to know their hard work, attention to detail, and dedication made such a great impression.

It’s fantastic that the finish met your expectations and that the whole experience was such a positive one. We truly appreciate you taking the time to share your kind words and support.

Enjoy your beautifully finished conservatory

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