I am a single property landlord. Western Lettings became my property manager in 2023. 2 months later a damp issue was raised which quickly escalated into a major issue with the factoring company as... See more
Company replied
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I’ve been using Western Lettings to manage my rental property for a few years now and the service has been great. Communication is clear, they’re quick to deal with any issues, and everything is hand... See more
Company replied
The best letting agency - ever. I was really reluctant to use a letting agency due to some very bad experience from others. A friend told me about this company which is absolutely brilliant. They ke... See more
Western Lettings know what they’re doing, and if you’re looking for a stress free renting experience, these are the guys you want to be dealing with. From having a first class website, to a great team... See more
Company replied
Company details
About Western Lettings
Written by the company
Western Lettings is an ARLA licensed, multi-award winning independent letting agent in the West End of Glasgow. Ever since our business was established in 2008 our objective has been to continue specialising in letting and managing property without becoming side-tracked by other ventures, such as property sales and development.
By focusing on one thing, we can invest in people and infrastructure with a long-term strategy. Our culture is one of continuous improvement with tiny changes being implemented almost every day. Team members plan their own training. We leverage technology where we see the most juice, adopting it as our friend but not our master. Everything underpins our never-ending quest to make renting better.
Whether you are a landlord looking to rent your property with a letting agent in Glasgow or a tenant who’d like to register with us, we’d like to hear from you. You’ll find our service to be straight-forward, professional, and friendly.
Contact info
Suite 5, Platinum House, 23 Eagle Street, G4 9XA, Glasgow, United Kingdom
- 0141 357 0436
- enquiry@westernlettings.co.uk
- westernlettings.co.uk
4.4
Excellent
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Really a great company to work
Really a great company to work. Great communication, helpful knowledgable staff. Great relationship with good trades mean swift and smooth repairs. Never had any problems.
March 25, 2022
Reply from Western Lettings
Thank you for your lovely review, Robin. Always a pleasure dealing with you.
Western have always been very helpful
Western have always been very helpful. They reply to questions quickly and sensibly. They react to to tenants problems quickly resulting in a good and fair tenancy.
March 22, 2022
Reply from Western Lettings
Great to hear, thank you Stuart.
I have been Western Lettings for a…
I have been Western Lettings for a long time and have found them to an extremely professional company amd would have no hesitation in reccomending them.
Irene Hughes.
February 11, 2022
Reply from Western Lettings
Thank you for such a lovely review, Irene.
Communication is easy with quick…
Communication is easy with quick responses. Information about the property and details of any work carried out is provided promptly including photos and invoices. I feel a sense of trust with Western Lettings which I never had with previous management company. The online portal is also great for tracking all documents and certificates
February 7, 2022
Reply from Western Lettings
We are really glad to hear your thoughts regarding our service and the online portal. Thank you very much, David.
Excellent service throughout.
Excellent service throughout.
Would highly recommend to landlords & tenants.
February 7, 2022
Reply from Western Lettings
Fantastic to hear, thank you for your review.
Organisational Skills
Ever since I moved from my previous rental company I have been very impressed by Western Lettings and their organisational skills. I can keep track of what is happening with my property. Well Done
Patricia
February 7, 2022
Reply from Western Lettings
Thank you very much, Patricia. We are pleased to hear your are impressed by our service.
Excellence
We let our property with Western Lettings.
In all dealings they are extremely professional and always react quickly when a situation arises.
Would highly recommend!
February 7, 2022
Reply from Western Lettings
Lovely to hear your thoughts, thank you.
Excellent and personal service
Excellent and personal service. I like the fact that my property is regularly visited and any issues are dealt with efficiently.
February 3, 2022
Reply from Western Lettings
Thanks Andrew. We are pleased to hear you are happy with our service.
Highly recommended - unrivalled service
As an experienced landlord and someone who has worked in property for almost 2 decades now, I can honestly say I have never worked with a company as thorough, helpful and incredibly responsive as Western and I would and always do highly recommend. Amazing service and keep up the exceptional work and support, Jack, Catherine, Sandra and the rest of the team.👌⭐️⭐️⭐️⭐️⭐️
February 2, 2022
Reply from Western Lettings
Great review, thank you very much, Ross. It is a always a pleasure speaking with you.
Happy with this company
Happy with this company. Would like more regular checks although I appreciate COVID got in the way for a while.
February 2, 2022
Reply from Western Lettings
Hi Mary,
Thank you for your review, we are glad to hear you are happy. As Covid restrictions have eased, we have started doing inspections again and will be visiting your property shortly. After this, the checks will be back to every six months and all reports will be visible on your online portal.
Kind regards,
Emily
Really great service throughout the…
Really great service throughout the whole process of renting out our flat. We were first time landlords and the staff at Western lettings could not have been more helpful, friendly or professional. Would highly recommend.
January 31, 2022
Reply from Western Lettings
Delighted to hear your thoughts, Lisa. Thank you.
Professional yet personable
Quick to reply and deal with any issues quickly and effectively.
I've found all colleagues very personable yet professional. 2 years with no problems.
January 31, 2022
Reply from Western Lettings
Thank you, Robyn. We are happy to hear you are pleased with our service.
5 star service
The service from Western Lettings has been first class from day1 in August 2020 they deserve a 5 star rating and I highly recomend them
January 31, 2022
Reply from Western Lettings
Great to hear, thank you.
A first class all round service
A first class service from marketing to maintaining. Responsive and professional, highly recommended to landlords and tenants alike.
January 31, 2022
Reply from Western Lettings
Thank you for leaving a review, we are delighted to hear your thoughts.
Happy Customer
Just briefly. Very pleased with service given to date. A trustworthy organisation with excellent staff. Hope this standard continues
January 31, 2022
Reply from Western Lettings
Amazing to hear, thank you.
Service quality
Monthly MI provided on your property. Team promptly responses to any queries or information requests. Have not had any issues with the service provided.
January 31, 2022
Reply from Western Lettings
Thank you Girish, for your great review.
Highly Recommended Agent.
Great Agency! Been using for 6 years. Quick responses with most issues resolved quickly.
January 27, 2022
Reply from Western Lettings
Great to hear, thank you Andy.
Very happy landlord
Previously was with another letting agent but have been with Western Lettings for 4/5 years. The difference in service is night and day. Very impressed with their friendly and efficient approach and their online landlords portal is fantastic. Thank you to the whole team x
January 27, 2022
Unprompted review
Reply from Western Lettings
Thank you Alison, for your lovely review. Glad to hear that you are still enjoying our service after all these years.
Fantastic service every time from…
Fantastic service every time from Western Lettings, they are professional, efficient and very courteous, would not hesitate to recommend this letting agency.
January 27, 2022
Reply from Western Lettings
Amazing to hear, thank you very much Mairi.
Always helpful and professional
Always helpful and professional. I have been with Western Lettings now for nearly four years and I have been impressed with the level of service provided by all the staff. They always keep me upto date with any issues at the flat and seem to have a quality team of professionals available to carryout any repairs required
January 26, 2022
Reply from Western Lettings
Thank you, Steve. We are glad to hear you continue to enjoy our service.
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