Western Lettings Reviews 

122
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I am a single property landlord. Western Lettings became my property manager in 2023. 2 months later a damp issue was raised which quickly escalated into a major issue with the factoring company as... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Western Lettings to manage my rental property for a few years now and the service has been great. Communication is clear, they’re quick to deal with any issues, and everything is hand... See more

Company replied

Rated 5 out of 5 stars

The best letting agency - ever. I was really reluctant to use a letting agency due to some very bad experience from others. A friend told me about this company which is absolutely brilliant. They ke... See more

Rated 5 out of 5 stars

Western Lettings know what they’re doing, and if you’re looking for a stress free renting experience, these are the guys you want to be dealing with. From having a first class website, to a great team... See more

Company replied

Company details

  1. Real Estate Rental Agency

About Western Lettings

Written by the company

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Western Lettings is an ARLA licensed, multi-award winning independent letting agent in the West End of Glasgow. Ever since our business was established in 2008 our objective has been to continue specialising in letting and managing property without becoming side-tracked by other ventures, such as property sales and development.

By focusing on one thing, we can invest in people and infrastructure with a long-term strategy. Our culture is one of continuous improvement with tiny changes being implemented almost every day. Team members plan their own training. We leverage technology where we see the most juice, adopting it as our friend but not our master. Everything underpins our never-ending quest to make renting better.

Whether you are a landlord looking to rent your property with a letting agent in Glasgow or a tenant who’d like to register with us, we’d like to hear from you. You’ll find our service to be straight-forward, professional, and friendly.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

122 reviews

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4.4

All reviews

(122)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service and professionalism…

Outstanding service and professionalism from Western Lettings. No hesitation in recommending most highly.

January 18, 2022
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Reply from Western Lettings

Hope you are doing well David. Very pleased to hear that you find the service meets your expectations.

Rated 5 out of 5 stars

Always friendly

Always friendly, helpful and professional when dealing with the daily challenges of renting properties.

January 18, 2022
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Reply from Western Lettings

Thank you, Fraser. We are glad to hear you are happy with our service.

Rated 5 out of 5 stars

Jack and the team are excellent and…

As a landlord I have always found Jack and his time be easy to reach and responsive to both my tenants and myself. Issues are dealt with quickly and any queries responded too just as speedily.

January 18, 2022
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Reply from Western Lettings

Thank you, Fiona. We are delighted to hear your thoughts.

Rated 5 out of 5 stars

We have used Western Lettings for many…

We have used Western Lettings for many years. Over this time they have dealt with every aspect of finding and dealing with our tenants, and looking after our property. They have done all this without any hiccups or problems year on year. Basically we just leave Western Lettings to run our property, confident in the knowledge that they are doing this professionally and in our best interests. We couldn't recommend them highly enough!

January 18, 2022
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Reply from Western Lettings

Thank you for taking the time to leave such a lovely review, Eric.

Rated 5 out of 5 stars

Excellent service

I've been with Western Lettings for many years now and I've always found them to be friendly and reliable.

There's been no problems with my tenants and there are good communication channels via the landlord portal.

January 18, 2022
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Reply from Western Lettings

Many thanks for your great review, Brian.

Rated 5 out of 5 stars

They provide a first class service

They provide a first class service. In the ten years that they have managed my property i have had no problems .

January 18, 2022
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Reply from Western Lettings

Great to hear your comments, Roy and Anne. Thank you.

Rated 5 out of 5 stars

Excellent service

After a few teething issues early on, whoever I have talked to in the team have been very good and communicated any issues quite quickly. Being in Canada, I have the peace of mind that my property is being managed correctly.

January 18, 2022
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Reply from Western Lettings

Thank you, Russell. We are delighted to hear you are happy with our service.

Rated 5 out of 5 stars

Another year of excellent service from…

Another year of excellent service from Western Lettings. The whole team are great, but Matt deserves a special mention, as he takes personal responsibility for our property. He is always prompt, courteous, friendly, professional and constructive in his communications. We live overseas, and Matt and team have continued to manage our property, ensuring that both we and the tenants are happy. He keeps us informed as often as he needs/we want him to, and always shows initiative. The online system is great as well. Thanks so much, Matt, Sandra and all of the Western Lettings team! It gives us such peace of mind having you manage our property!

December 14, 2021
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Reply from Western Lettings

Fantastic to read your comments, Susan. Thank you very much.

Rated 5 out of 5 stars

Thoroughly recommended lettings agent!

Western Lettings have been my letting agent for 5 years. They are responsive, offer good advice and are swift to deal with any issues. They're also really nice to deal with! I highly recommend them.

December 14, 2021
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Reply from Western Lettings

Thank you, Vicki. We are delighted to hear your thoughts.

Rated 5 out of 5 stars

Western Lettings provide me

Western Lettings provide me, a landlord, with an excellent service across all aspects of renting out properties.
The staff are always pleasant and very efficient, they are a pleasure to deal with.

December 8, 2021
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Reply from Western Lettings

Thank you for your great review, Peter.

Rated 5 out of 5 stars

Professional, great value and will go above and beyond expectation!

I was pleased with the service and value to me as a landlord before but tonight they’ve gone above and beyond expectation to help me access our property after a key issue. I contacted the out of hours service and within 2hrs Jack had been back to the office and sorted the problem. Can’t recommend highly enough 👌

October 8, 2021
Unprompted review
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Reply from Western Lettings

Many thanks Ewan for your fantastic review.

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