Orderd starter motor on morning & it was delivered next day ! Helpful & friendly people to deal with ! Will definitely use again & would highly recommend to anyone looking for 1st class service for st... See more
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After many problems with reconditioned Alternators from a well known car parts suppliers I was recommended west lancs autos . The guys were very helpful and knowledge able they supplied a brand new... See more
Excellant service Reasonably priced and delivered on time I will definitely use this company again and have recommended them to the mechanic that fitted the item i ordered
Not fitted yet, but the alternator seems to be a super new product, probably made in China so we’ll see . The initial phone ordering process seemed a bit too hurried, but the decently priced product... See more
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Dissatisfied
Gave them my reg. number for a alternator. They insisted it was the correct alternator.... NO !!. Sent it back and have been waiting 4 weeks for a refund. They told me the person that deals with accounts had " gone home ". Phoned the next day and was told the refund was " on their system ". GREAT !! But that is not a refund. Ring you're bank. Ask for a " Chargeback ". They will contact this companies bank and get you a refund. Got a refund... eventually. You have been warned !!

Reply from westlancsautoelectrics.co.uk
Very to order with thes350 alternator right info and…
Very to order with the right info and fast delivery 👌.

Reply from westlancsautoelectrics.co.uk
Order went well
Order went well . Listened to problem i was experiencing with payment and rectified it quickly and smoothly

Reply from westlancsautoelectrics.co.uk
Excellent
Excellent, very quick response. Sourced the correct product quickly and speedily dispatched, all at a good price.

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Reply from westlancsautoelectrics.co.uk
Buying an alternator Thurs
Fair price and kept me informed speedy delivery from order date

Reply from westlancsautoelectrics.co.uk
Great attitude
Great attitude, clean workshop, labour cost very acceptable for fitting a new Subaru starter motor. I bought my own part

Reply from westlancsautoelectrics.co.uk
Very helpful in making sure I bought…
Very helpful in making sure I bought the right one for my vehicle

Reply from westlancsautoelectrics.co.uk
WestLancs double checked that the…
WestLancs double checked that the alternator was the correct one for the model of van I have 👍😊

Reply from westlancsautoelectrics.co.uk
Highly recommended
Highly recommended! 5 stars isn't enough. I needed a new alternator and received an unbeatable quote. The customer service was excellent, I paid over the phone and was told it would be shipped the same day by DHL. The following day, I received a top quality new product. The free delivery was a bonus and I couldn't be happier. Will definitely buy from West Lancs in the future, as well as recommending them to my friends and family.

Reply from westlancsautoelectrics.co.uk
Brilliant and very helpful
Brilliant service. Made enquiry online as wasn't sure which model of alternator suitable and got a quick response with the exact information I needed. Would highly recommend.

Reply from westlancsautoelectrics.co.uk
These guys got back to me within ten…
These guys got back to me within ten minutes and sorted me out with the proper part I needed when I called to order the part the guy was polite and well mannered I will be telling all my friends about them

Reply from westlancsautoelectrics.co.uk
I found West Lancs Auto Electrics…
I found West Lancs Auto Electrics through a Google search and what a good result it was.
I was assisted in finding the correct part for my particular car (Jaguar XF) and had it delivered within 24hrs of ordering.
This is an extremely helpful company that went out of their way to help. I would 100% reccommend.

Reply from westlancsautoelectrics.co.uk
Recommend , easy , stress free
I did google search and found west lancs , I used car reg and part number from alternator to find correct alternator . I rang and dealt with Dave who was helpful and my alternator arrived in couple days with 18m guarantee if need it. Thanks ! Top service

Reply from westlancsautoelectrics.co.uk
Being a first time buyer
Being a first time buyer, the help and information I was given was excellent. The next day delivery was fantastic. I would use West Lancs without hesitation, and would would defiantly recommend to all my friends.

Reply from westlancsautoelectrics.co.uk
Excellent service knew what I wanted…
Excellent service knew what I wanted straight away very competitive price including delivery I had my starter motor in two days fitted and back on the road.

Reply from westlancsautoelectrics.co.uk
Fantastic A1 service and supply by West…
Fantastic A1 service and supply by West Lancs at super competitive price.Called lunch time less than 24hr later the new unit was delivered. Fitted and working!
Would highly recommend

Reply from westlancsautoelectrics.co.uk
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