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We Tree Kings Reviews 963

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TrustScore 5 out of 5

4.8

Christmas Tree Farm
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and knowledge, often highlighting specific individuals for their exceptional service in assisting with tree selection and even carrying them to cars. People are delighted with the product itself, frequently describing the trees as beautiful, healthy, fresh, and of excellent quality, often noting their perfect shape and impressive longevity. The delivery service is also widely commended for being efficient, on time, and careful, with many appreciating the convenience of doorstep delivery. However, some customers also noted issues with the product and delivery. A few people received trees that were damaged, scrawny, or had significant needle drop, despite being advertised as premium quality. There were also instances of late deliveries, poor communication regarding delivery status, and trees being mishandled during transit, such as being left on their side or having broken branches. Some reviewers also experienced issues with potted trees not surviving or not being as healthy as expected.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Product

Users describe positive interactions with the product. Many customers are delighted with the quality, shape,... See more

Service

People report positive experiences with service. Many reviewers praise the friendly, helpful, and polite... See more

Quality

Consumers generally express satisfaction with the quality of the trees. Many reviewers praise the trees for... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely loved this Christmas tree spot at Northampton town centre (Morrisons). The selection of real Christmas trees was fantastic—fresh, full, and fragrant. The staff were friendly, patient, and r... See more

Rated 5 out of 5 stars

We ordered a Noble Pine…Delivery was slick… the courier carried it right up to the back door as the 7ft tree was heavy! Well protected by the thorough packaging and it looked perfect when unwrapped. F... See more

Rated 5 out of 5 stars

Just got our gorgeous Christmas tree from Dylan at Halfway again this year. They never disappoint from here and Dylan is super helpful to a very indecisive and picky customer 😅 no pressure just happy... See more

Rated 5 out of 5 stars

We often go out and buy a tree, but selections are often quite limited, with a busy schedule I decided to get one delivered, We Tree Kings came up as a popular choice and I can see why! The website se... See more

Company details

  1. Christmas Tree Farm

Written by the company

We Tree Kings has been selling premium, UK-grown Christmas trees since 2012. We deliver trees nationwide from our online shop and sell from our pop-up shops in the Midlands.

Contact info

4.8

Excellent

TrustScore 5 out of 5

963 reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Wonderful tree and service as always

Wonderful tree and service as always. Each year coming back is a joy for all the family and we received immaculate help from Max, helping us pick out a tree and helping us transport it to the car. Will be coming back again and again in the future. Merry Christmas

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

I want to take this opportunity to…thank Dilan

I want to take this opportunity to praise Dilan
Dilan was the tree 🌲 sales man at Morrisons Halfway this year…Dilan’s customer service was exceptional, I am a manager at Halfway Morrisons and we received numerous compliments on how helpful Dilan was .
Dilan has left the area he was using to sell trees clean and tidy thank you for that .
Merry Christmas

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

Dylan is a credit to your team. I remember him from last year and was given Great advice on what tree would be best for my requirements. I was so delighted to see him again this year. Again, Wonderful friendly service received this year. I would definitely recommend We Tree King's who where at Morrisons Halfway Store. Hopefully Dylan will return again next year. My tree is amazing.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Highly recommend this company! We really struggled to find a decent potted Christmas tree at our local retailers or garden centres. I found this company online and extremely impressed with the size, shape and quality of the tree, really well packaged and hardly drops !

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely loved this Christmas tree…

Absolutely loved this Christmas tree spot at Northampton town centre (Morrisons). The selection of real Christmas trees was fantastic—fresh, full, and fragrant. The staff were friendly, patient, and really helped us find the perfect tree for our space. Prices were fair, and the whole experience felt festive and stress-free. We’ll definitely be coming back here every year for our Christmas tree! 🎄✨

December 21, 2025
Unprompted review

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