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We Tree Kings Reviews 963

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TrustScore 5 out of 5

4.8

Christmas Tree Farm
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and knowledge, often highlighting specific individuals for their exceptional service in assisting with tree selection and even carrying them to cars. People are delighted with the product itself, frequently describing the trees as beautiful, healthy, fresh, and of excellent quality, often noting their perfect shape and impressive longevity. The delivery service is also widely commended for being efficient, on time, and careful, with many appreciating the convenience of doorstep delivery. However, some customers also noted issues with the product and delivery. A few people received trees that were damaged, scrawny, or had significant needle drop, despite being advertised as premium quality. There were also instances of late deliveries, poor communication regarding delivery status, and trees being mishandled during transit, such as being left on their side or having broken branches. Some reviewers also experienced issues with potted trees not surviving or not being as healthy as expected.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the staff for being... See more

Product

Users describe positive interactions with the product. Many customers are delighted with the quality, shape,... See more

Service

People report positive experiences with service. Many reviewers praise the friendly, helpful, and polite... See more

Quality

Consumers generally express satisfaction with the quality of the trees. Many reviewers praise the trees for... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely loved this Christmas tree spot at Northampton town centre (Morrisons). The selection of real Christmas trees was fantastic—fresh, full, and fragrant. The staff were friendly, patient, and r... See more

Rated 5 out of 5 stars

We ordered a Noble Pine…Delivery was slick… the courier carried it right up to the back door as the 7ft tree was heavy! Well protected by the thorough packaging and it looked perfect when unwrapped. F... See more

Rated 5 out of 5 stars

Just got our gorgeous Christmas tree from Dylan at Halfway again this year. They never disappoint from here and Dylan is super helpful to a very indecisive and picky customer 😅 no pressure just happy... See more

Rated 5 out of 5 stars

We often go out and buy a tree, but selections are often quite limited, with a busy schedule I decided to get one delivered, We Tree Kings came up as a popular choice and I can see why! The website se... See more

Company details

  1. Christmas Tree Farm

Written by the company

We Tree Kings has been selling premium, UK-grown Christmas trees since 2012. We deliver trees nationwide from our online shop and sell from our pop-up shops in the Midlands.

Contact info

4.8

Excellent

TrustScore 5 out of 5

963 reviews

5-star
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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Delighted with our gorgeous Christmas…

Delighted with our gorgeous Christmas tree. We got it from Morrisons in Kettering Road.
The lad who sold it to us was super helpful. Think his name was Max. He was very patient with us while we dithered and couldn’t make up our minds. Valued his advice. Great tree! 🎄

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Dylan at Halfway

Dylan at my local halfway store has been amazing, delivered my beautiful tree ready for christmas. Friendly service and tree looks amazing.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love my tree

Absolutely love my tree. It looks fabulous and has only shed when the dog had a sniff round. Had a great service from Dylan at the one at Morrisons at Halfway, Sheffield.
Highly recommend and will be back next year 😊

December 12, 2025
Unprompted review
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Reply from We Tree Kings

Thanks for the lovely feedback Elizabeth. We're excited you'll be back to see Dylan next year!

Merry Christmas to you (and the wee pup!)

Rated 5 out of 5 stars

Replacement tree

We Tree Kings have resolved the problem I had with their tree last year by giving me a replacement tree this year which is a pleasant outcome.

December 16, 2025
Unprompted review
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Reply from We Tree Kings

Thanks Ross. We're really glad we were able to come to a resolution that suited you.

We look forward to seeing you next year - Have a wonderful Christmas!

Rated 5 out of 5 stars

For thirty years I’ve gone to a tree…

For thirty years I’ve gone to a tree farm and selected my my own tree . This year I went online and tried we tree kings. The service from Nigel and the team was incredible. I have never bought a tree without seeing it before . I have to say it was the best one I’ve ever had .
We wanted a larger tree than was available on line . A call to Nigel and a 14 foot tree was obtained for me .
Kyle was great , delivered it on time and assisted with the installation .
I will without doubt use them next year . Thank you again

December 11, 2025
Unprompted review
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Reply from We Tree Kings

Thanks David!

We're delighted we could get you the best tree you've had in over thirty years; and a big thanks for trusting us with your first online tree purchase and for giving us the opportunity to sort this for you! I'll be sure to let Nigel and Kyle what a great job they've done!

Have a great Christmas and we look forward to helping you again next year!

Rated 5 out of 5 stars

Tora at Leamington Spa was really…

Tora at Leamington Spa was really lovely and warm.

December 18, 2025
Unprompted review
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Reply from We Tree Kings

Thanks James, Tor is a very lovable individual.

I'm glad we could help you out and we look forward to seeing you next year!

Have a good Christmas!

Rated 5 out of 5 stars

Excellent service

Excellent service. The lads were very helpful & jolly 😊. Our tree is lovely & I've named Max the naughty elf because...well why not.
We'll see you again next year.
Merry Christmas to you all x

November 29, 2025
Unprompted review
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Reply from We Tree Kings

Thanks Katrina - Max will be thrilled to hear his new nickname! We're looking forward to seeing you next year too!

Have a wonderful Christmas!

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