Wheatybags Reviews 

65
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Top quality item. Very well made & retains it's heat. Our dog loves it! I highly recommended this product for it's quality. Definitely recommend this company.

Rated 5 out of 5 stars

Have bought several Wheat Bag Microwavable Heating Pads (Bottle Shape) (35cm) over the years, some as gifts. Excellent quality and speedy delivery. Prefer the removable cover so that it can be washed.... See more

Rated 5 out of 5 stars

I find these bags marvellous for heat when I feel cold. Additionally, I have found them beneficial for placing on my arm to ease musculature pain following a recent fall. I also love the smell of Lav... See more

Rated 5 out of 5 stars

Quick delivery, a really well put together product (large square for back muscle sprain). Heats up really toasty and retains its heat really well. I wouldn't hesitate to order again.

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4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.6

All reviews

(65)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have the shaped neck and shoulder…

I have the shaped neck and shoulder wheat bag. I couldn't be without it.

April 30, 2021
Unprompted review
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Reply from Wheatybags

Hi Sara, thank you for your review, that's great to hear we hope the Wheat Bag is still of great use to you!

Rated 5 out of 5 stars

I purchased a wheaty bag for my elderly…

I purchased a wheaty bag for my elderly dog. The bag was delivered a couple of days from ordering. The quality is excellent and the bag has helped to relieve the pain from arthritis in my dog's leg.

April 21, 2021
Unprompted review
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Reply from Wheatybags

Hi Gale, thank you for your review we're very happy to hear the bag is helping relieve your dog's pain and we hope he recovers well!

Rated 5 out of 5 stars

Fab product

Fab product. Have bought many of these for myself and as gifts. Always received within time frame given.
Would highly recommend

April 20, 2021
Unprompted review
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Reply from Wheatybags

Hi Jude, thank you for your review, we're very happy to hear you have not had issues when ordering we do appreciate your recommendation.

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. After an initial ‘glitch’ I.e a small hole, the company replaced swiftly . Wheatybag is doing wonders for my sore back. Highly recommended.

April 15, 2021
Unprompted review
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Reply from Wheatybags

Hi Ray, thank you for your review and we are very glad you're happy with your Wheaty Bag.

Rated 5 out of 5 stars

This is the 2nd wheat bag I ordered

This is the 2nd wheat bag I ordered. Good service both times. Fast delivery. Nice wheat bags. Ideal size. Lovely choice of colours and materials.

April 15, 2021
Unprompted review
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Reply from Wheatybags

Hi Janet, thank you for your review and thank you for your returned custom.

Rated 5 out of 5 stars

Bought my wheat bag on line came as…

Bought my wheat bag on line came as promised really good for my back and shoulders would recommend it to anyone well pleased with my purchase

April 8, 2021
Unprompted review
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Reply from Wheatybags

Hi Roy, thank you for your review, its great to hear that the bags are of good use to you.

Rated 5 out of 5 stars

Helps my stiff back a lot.

I find the neck bags useful when I occasionally get a stiff neck, so bought the lower back bag.
My back is usually stiff when I get up in the morning, but this bag straps round the waist and I can get on with making breakfast while wearing it.
It's bulky so a little more awkward to place in the microwave, but worth it for the relief it gives.

March 30, 2021
Unprompted review
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Reply from Wheatybags

Hi Kathleen, thank you for your review and we are very happy to hear how useful the Wheat Bags are too you.

Rated 5 out of 5 stars

so cute

I bought the cute fluffy sloughs that can be warmed and cuddled as a present. They look well made and I am sure they will be enjoyed simply for their cuteness!

March 30, 2021
Unprompted review
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Reply from Wheatybags

Hi, thank you for your review we are very happy you're happy with your items and hope they are still serving you well.

Rated 5 out of 5 stars

Pain Relief

Bought to match an earlier purchase. Prompt acknowledgement of order and delivered before expected date. Well packaged and a voucher for future orders inside

March 29, 2021
Unprompted review
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Reply from Wheatybags

Hi Patricia, thank you for your review, I will let the packing team know of your review we do appreciate it.

Rated 5 out of 5 stars

Excellent product

Excellent product, very good company, we have bought several heat pads from them, a great help with our bad backs.
Highly recommended.

March 29, 2021
Unprompted review
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Reply from Wheatybags

Hi Kevin, thank you for your review we are very happy they are helping with your back.

Rated 5 out of 5 stars

Great product and great service

I bought this product for my daughter, she has been overwhelmed with how much better she feels being able to walk around whilst getting the benefit of the wheats bag
The product is great but more to the point the company are outstanding, I cannot compliment them highly enough. Five stars is an understatement

March 29, 2021
Unprompted review
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Reply from Wheatybags

Hi David, thank you for your review we're very happy to hear that the Wheat Bag is of good use to you and we appreciate your 5 stars.

Rated 5 out of 5 stars

Pain relief for shoulder.

I ordered a wheatybag to relieve pain in my arthritic shoulder. The warmth was very comforting and the fact that the bag was long enabled me to drape it over my shoulder and continue working at the same time.

March 29, 2021
Unprompted review
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Reply from Wheatybags

Hi Rosemary, thank you for your review that is great to hear we're very happy the bags are of great use to you.

Rated 5 out of 5 stars

Super Wheatybag

Great product, price and service. Well done!

March 29, 2021
Unprompted review
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Reply from Wheatybags

Hi Ann, thank you for your review we're very happy to hear you're happy with our service.

Rated 5 out of 5 stars

I ordered a wheatybag and a cherry…

I ordered a wheatybag and a cherry stone "hot water bottle".
Both arrived very quickly and having used them both, I am very happy with both items.
Substantial fabric and a lovely bright pink.
Many thanks.

March 29, 2021
Unprompted review
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Reply from Wheatybags

Hi Jean, thank you for your review, we're very happy the items reached you quickly and I hope both your Wheat Bags are still serving you well.

Rated 5 out of 5 stars

My neck and shoulder wheaty bag arrived…

My neck and shoulder wheaty bag arrived timely and I am impressed at the quality, I ordered a luxury cotton and it is very substantial and well made.
I am considering another one for my shoulder and back.
I recommend wheaty bags

March 29, 2021
Unprompted review
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Reply from Wheatybags

Hi Susan, thank you for your review we're very happy to hear you like the Luxury Cotton is is very popular so thank you for that positive feedback.

Rated 1 out of 5 stars

Disappointing - use a hot water bottle instead

UPDATE: I was asked to review product by Wheatybags. Gave my honest opinion & 1 star. Still waiting for that review to be posted on their website...
Ordered a Wheatybags Lower Back pain wearable heating pad for my elderly mother. After the care workers microwaved the pad, it only stayed warm for 20 minutes. Considering it cost over £30, its performance is very disappointing. You'd be better off with a hot water bottle.

January 21, 2021
Unprompted review
Rated 1 out of 5 stars

Waited 3 weeks

Waited 3 weeks with no tracking/dispatched details, had to contact customer service which they replied with a very unapologetic message. Very disappointing and poor customer service. I believe the item was never sent and had no plans to be. Avoid at all costs.

January 19, 2021
Unprompted review
Rated 1 out of 5 stars

Still waiting on items 2 weeks lateral

Terrible! Ordered my children’s teachers Christmas presents almost 2 weeks ago & am STILL waiting on them!! Obviously school has finished now. Still waiting on an email to confirm what’s happening!

December 19, 2020
Unprompted review
Rated 2 out of 5 stars

Shocking customer service and missing item

Disappointed with the customer service from this company. I placed the order online for 3 items which arrived 8 days later. 2 items arrived even though the invoice had the 3 items listed. I emailed customer services and received a response the next day stating that the 3rd item was out of stock and there would not be a delivery prior to Christmas so they would refund the item. I questioned when I was going to be informed about this and got a response saying that someone emailed me days before and to check my junk folder (I check the junk folder daily and had received no such email). The agent was useless and not bothered in the slightest that it was for a Christmas gift. When I questioned why the refund was not processed until I contacted them he stopped responding to my emails. I would definitely reconsider if you were thinking of shopping with this company. Upon checking the website the item was still available to order so my partner placed an order for it which was processed, a little later he got an email stating they would refund the money due to having no stock. The website is not updated and customer service is terrible. Upon receiving the first refund I was not compensated in any way for the delivery cost even though the package was smaller/lighter than intended due to an item being missing. I have since ordered the item from elsewhere for a better price and free next day delivery.

December 19, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t bother

Four weeks after purchasing my Wheatybag has still not turned up. After contacting Wheatybag customer service they assured me they had despatched my product but it was second class post so could be a while. Problem was I had paid for first class post but they could not even get that right. Best part of the experience was the refund.

November 30, 2020
Unprompted review

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