Emma was wonderful. She had great ideas, and knew all the nooks and crannies of the Faroe Islands and Norway. We had elegant hotels, interesting tours and great suggestions all planned to perfection.... See more
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We were very impressed with the service we received from this tour company from beginning to end. I’d seen an example itinerary for Norway which, following discussion, was tweaked to suit us. We had a... See more
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Emma at WTWI formulated a great itinerary for us and she was in touch with us when occasional changes were needed due to weather. The Vamoose app was really helpful as was the pack of maps etc. And... See more
Emma Durkin was quite simply the most helpful tour operator I have ever dealt with. From our very first telephone call of enquiry, right through she has been exceptional. Always giving ideas, sugge... See more
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Company details
Written by the company
Where The Wild Is, is a UK tour operator offering incredible year-round, travel experiences in Finland, Sweden, Norway, Lapland, Faroe Islands, Iceland and Scotland. We are a small, privately owned, Bristol-based company with a dedicated team of passionate holiday designers. Together we have over 40+ years experience of working in the travel industry focusing on the destinations we offer in Northern Europe. Specialising in destinations where it is possible to experience incredible natural wonders and great wilderness areas, we are experts in taking people to witness Mother Nature’s most greatest light show: the northern lights, and stand proud in our efforts to balance tourism with environmental protection.
Contact info
Penstraze Business Centre, TR4 8PN, Truro, United Kingdom
- 0117 450 7980
- info@wherethewildis.co.uk
- wherethewildis.co.uk
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Faroese Adventure!
Our adventure to the Faroes, to celebrate our 70th birthdays, had to be postponed for a year (surgery), but Emma smoothly rearranged the itinerary, deposit and all, to June/July 2024……And what an adventure we have just had! Hiking with personal guides, delicious packed lunches, superb meals in residents' homes, and luxurious accommodation in hotels and guest houses meant that we were interacting with local people every day. We explored most of the islands in a hired car, with a two-day stay on Suduroy by ferry from Torshavn. Among so many wonderful destinations, the Vestmanna boat trip was exhilarating, the guided day on Kalsoy strenuous but glorious, and and the hiking on Mykines with our lovely guide, Oda, was a spectacular end to our holiday, with thousands of puffins everywhere! Emma was available at all times and responded to queries immediately and efficiently, we couldn't have asked for more personal service.
This was supposed to be the holiday of a lifetime - and it succeeded 100% - but the taste for adventure has whetted our appetite….the Northern Lights are beckoning….and we wouldn't dream of heading that far north with anyone but Emma's passionate team at Where the Wild Is!

Reply from Where The Wild Is
Lone traveller to the Faroe Islands
My very first time to the Faroe Islands (between 8-16/5) and so far it was the best solo travelling experience in my life. Emma was extremely and wholeheartedly helpful, and went down to details in planning for my trip whilst accommodating my needs. The spots she recommended were scenically mind-blowing! The trip to Mykines by a local guide (Oda Anderson) recommended by her was also excellent!
All in all, just professional and made my journey a memorable one!

Reply from Where The Wild Is
Seeing the Northern Lights with my father
Me and my father wanted to see the Northern Lights in Norway but had little idea of where to go or, what to do. Emma was an incredible source of knowledge and was able to provide us with several options, none of which we would have easily been able to come by had we done this ourselves. We ended up staying at the tranquil Aurora Cabins situated at the foot of the Lygen Alps and we did manage to see the Northern Lights!
Emma also included a detailed itinerary and a clear, easy-to-manage list of relevant travel documents/vouchers through the Vamoos app which was very useful and made it effortless for us to explore Tromso and the surrounding areas. When we had a flight delay, Emma was available to help us plan alternative ways to reach Oslo. She even suggested we try and get the money back for the flights, which prompted us to try and, we successfully did!
All in all, our trip to Tromso and the Lyngen Alps was a huge success and will live long in our memories, this was all thanks to the deeply researched options presented by the team at Where The Wild Is. Thank you team, we'll be back :-)

Reply from Where The Wild Is
Such a great holiday
Such a great holiday. Surpassed all of my expectations! Really smooth booking process and Emma really listened to what we wanted. The holiday was amazing and really thought out well. We also got some really sweet touches such as a personalised app and tour books. 100% recommend the company from start to finish!

Reply from Where The Wild Is
A perfect holiday to the far north
We had a great holiday in Norway, our first trip there. Emma was brilliant from the start, with a great knowledge of the area and expert recommendations on where we should stay and what we might see and visit. She listened carefully to our ideas on what we wanted to do and tailored the perfect trip.
All of Emma's suggestions for our itinerary turned out to be first rate and we could not have had a better trip.
Emma continued to advise even as we were travelling, and provided a level of support that I have not experienced with a travel agency before.
This is a small agency which prides itself on personal service and I could not recommend it highly enough.

Reply from Where The Wild Is
Fantastic holiday superbly organised by…
Fantastic holiday superbly organised by Emma. The use of the Vamoos app is a great idea with all your holiday information on one handy app which was continually updated by Emma whilst we were away ensuring we had all the latest information regarding organised tours. Iceland was a bucket list destination and Emma ensured it did not disappoint. Highly recommend using Where The Wild Is

Reply from Where The Wild Is
We had a fantastic trip to Norway in…
We had a fantastic trip to Norway in January, arranged by Suzel. Suzel provided great customer service from my first call with her, to when I had a question for her during the trip. Everything was arranged perfectly, and the accommodation and activities recommended were fab ! Hoping to book another trip soon!

Reply from Where The Wild Is
Extraordinary Svalbard holiday
We had a fabulous time on a trip to Tromso and Svalbard, arranged for us by Where The Wild Is. The holiday really couldn't have been better. Where the Wild Is tailor holidays to suit the holidaymaker, rather than pushing certain trips or tours, and as a result the customer gets exactly the holiday they want. Customer service is excellent with people on hand to answer queries big or small and it is clear that the employees have first hand experience of the countries they arrange holidays to. We will definitely be using Where the Wild Is again and would recommend this travel company to anyone who is looking to have a special holiday.

Reply from Where The Wild Is
Fantastic experience from beginning to…
Fantastic experience from beginning to end. Emma was so helpful and gave a really personal service and built the perfect trip. Everything went to plan. We loved the hotel. The staff were all so friendly and helpful. Our experience of being in the Arctic was such a special one. Definitely a bucket list trip that did not disappoint in any way. Seeing a spectacular Aurora display on New Year’s Day, on the middle of a frozen lake, was the icing on the cake.

Reply from Where The Wild Is
An incredible trip planned to perfection
The team at Where the Wild Is planned the most incredible trip for me and my family. They listened to what we wanted and curated a fabulous itinerary that really showed off the country in the very short amount of time that we had!

Reply from Where The Wild Is
Fabulous Faroe Islands Trip
Right from the initial enquiry Emma was so helpful and she put together an itinerary that worked seamlessly. She was extremely knowledgeable about the Faroe Islands and her ideas for additional tours whilst exploring the islands definitely enhanced our experience. The travel app was useful and consistently updated with helpful information. Overall it was a 5* holiday and I would thoroughly recommend Where the Wild Is and wouldn’t hesitate to use them again.
Excellent service from start to finish
Excellent service from start to finish. This team really care about your holiday and meticulously help you plan and execute it. Couldn’t have asked for a better experience.

Reply from Where The Wild Is
Fabulous Faroes
Emma was very helpful with arranging our trip which went very well. She provided very good advice on the islands as well as a very useful map and book. And the app was brilliant.

Reply from Where The Wild Is
We had a brilliant time on our Northern…
We had a brilliant time on our Northern Lights Trip, I can thoroughly recommend Where The Wild Is. Everything ran smoothly from initial booking to our returning home at the end of our holiday.
Magical Wilderness adventure!
From the first phone call to touch down at Heathrow, our experience was first class.
Emma was professional, friendly and had the experience to give us the advice we needed for a magical experience to celebrate a special birthday! The hotels she recommended and the excursions she suggested were top notch!
A wonderful time was had by all of us!

Reply from Where The Wild Is
Emma was outstanding from initial…
Emma was outstanding from initial contact through to delivery of an exceptional honeymoon. It was a surprise for my husband and she even packaged up a lovely gift box with tour books, key-rings, mugs, chocolate etc. Amazing !!

Reply from Where The Wild Is
The importance of the personal touch
We were delighted by the knowledge and degree of service that the owner delivered to us during and enquiry on the Faroe Islands ...

Reply from Where The Wild Is
Suzel made my experience with where the…
Suzel made my experience with where the wild is very easy and hassle free. I booked the most wonderful trip at fairly short notice and she organised it all with no hassle. Communication was professional and fast making the whole experience easier. I cannot recommend the company more highly.

Reply from Where The Wild Is
An Impecable Experience!
Emma was absolutely incredible! From the first touch point to the back and forth via WhatsApp during our trip, she was very helpful in offering up tips while being very flexible and listening to what we wanted out of the trip. The organisation was impecable, everything went off flawlessly. The use of the app was an added bonus which helped to organise everything so easily. I highly recommend Emma and Where the Wild Is, A++ service and an incredible experience to Iceland for our 10yr Anniversary :)

Reply from Where The Wild Is
Ordered a about 10 days ago
Ordered a about 10 days ago, didn’t quite work on me as the scent and my sweatiness didn’t combine well. Excellent customer service ! They replied to my concern within 5min, never happens with any other companies. Great work guys, wish you prosperity!

Reply from Where The Wild Is
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