Where The Wild Is Reviews 

72
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Emma was wonderful. She had great ideas, and knew all the nooks and crannies of the Faroe Islands and Norway. We had elegant hotels, interesting tours and great suggestions all planned to perfection.... See more

Rated 5 out of 5 stars

We were very impressed with the service we received from this tour company from beginning to end. I’d seen an example itinerary for Norway which, following discussion, was tweaked to suit us. We had a... See more

Company replied

Rated 5 out of 5 stars

Emma at WTWI formulated a great itinerary for us and she was in touch with us when occasional changes were needed due to weather. The Vamoose app was really helpful as was the pack of maps etc. And... See more

Rated 5 out of 5 stars

Emma Durkin was quite simply the most helpful tour operator I have ever dealt with. From our very first telephone call of enquiry, right through she has been exceptional. Always giving ideas, sugge... See more

Company replied

Company details

  1. Tour Operator

Written by the company

Where The Wild Is, is a UK tour operator offering incredible year-round, travel experiences in Finland, Sweden, Norway, Lapland, Faroe Islands, Iceland and Scotland. We are a small, privately owned, Bristol-based company with a dedicated team of passionate holiday designers. Together we have over 40+ years experience of working in the travel industry focusing on the destinations we offer in Northern Europe. Specialising in destinations where it is possible to experience incredible natural wonders and great wilderness areas, we are experts in taking people to witness Mother Nature’s most greatest light show: the northern lights, and stand proud in our efforts to balance tourism with environmental protection.


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4.9

Excellent

TrustScore 5 out of 5

72 reviews

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4.9

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(72)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service and company!

Emma's service is beyond, she is outstanding!
Her dedication for providing a service from initial booking to the end was nothing short of total professionalism. If I needed any help during the trip the response was immediate. The trip to Faroe Islands was magical and her itinerary was well organised and exemplary. The use of her app provided guidance for every day activities and gave confidence as a single traveller. It goes without saying I would use Emma and her fantastic company, Where The Wild Is, every time!

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

An amazing holiday with a wonderful company.

We wanted to go to the Faroe Islands for a long time and they did not disappoint.

Emma compiled a perfectly balanced holiday for us. The itinerary allowed us flexibility to explore the islands at a comfortable pace and the accommodation was ideal.

The tours that Emma arranged for us were enjoyable and informative. She is so enthusiastic about the Faroes and she did everything that she could to make our holiday special and was there for us if we needed her.

We are already thinking about our next holiday with "Where the Wild Is".

August 4, 2022
Unprompted review
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Reply from Where The Wild Is

Thank you for such a fabulous review. We are so pleased you enjoyed your trip to the wild and wildswept Faroe Islands. Thank you for coming to visit us in the office, we love meeting our customers in person and planning trips together. We look forward to helping you with ideas for a trip to West Sweden! Kindest regards, Emma & the team at Where The Wild Is

Rated 5 out of 5 stars

Suzel planned a beautiful Norwegian…

Suzel planned a beautiful Norwegian holiday for my family. She took dietary restrictions and mobility challenges into account, which was helpful. Every step of the planning process was carefully thought out and made our trip very memorable. I would highly recommend Where the Wild Is for your next vacation.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

We'd like to say a big thank you for…

We'd like to say a big thank you for the outstanding guidance through the wilderness that is the Faroe Islands.

Emma's enthusiasm rubbed off immediately and remained with us throughout our entire busy week exploring every nook and cranny we could reach.

We've seen the most awe-inspiring scenery, soaked in the friendly and charming vibe of beautiful Torshavn, eaten plenty of fish and met lots and lots of lawless sheep and their little lambs! We arrived home with a quirky piece of art (and memory) with a zombie looking sheep purchased at 'Steinprent' down on the harbour side of Torshavn.

The islands are truly awe-inspiring with massive scope for the imagination. We were enchanted by the beauty all around.

Our first taste of the islands was definitely a moreish experience and I'm sure we'll be back. After all, got Kalsoy to explore as well as a rematch with the sea over to the Mykinese.

We never would have been able to experience everything we did without your careful planning and organising so thanks a million, it made all the difference.

We'll keep your card for future adventures.

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

A Very Special Holiday

This was a Covid postponed trip, but the wait was well worth it. We had a very special time, both in Tromso and on Vengsoy Island. Both very different, but both very wonderful. Highlights - hot tub at the cabins in Vengsoy and our Northern Lights trip by Tesla in Tromso.
Emma could not have been more helpful. Always ready to offer advice and support and check that everything was Ok. A very memorable experience.

March 3, 2022
Unprompted review
Rated 5 out of 5 stars

Emma Durkin was quite simply the most…

Emma Durkin was quite simply the most helpful tour operator I have ever dealt with. From our very first telephone call of enquiry, right through she has been exceptional. Always giving ideas, suggestions and solutions to progress, especially in these extremely difficult situations due to the pandemic.
We ended up having a magical holiday , two holidays rolled into one and our first ever Christmas away.
I can without a shadow of doubt rate this to anyone.
Thank you Emma.

January 3, 2022
Unprompted review
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Reply from Where The Wild Is

Thank you for choosing to book with Where The Wild Is - and for choosing to travel in rather strange times! I'm delighted that you had a wonderful holiday, especially with it being your first ever Christmas away. I thoroughly enjoyed creating this trip for you. I can't wait to try the King Crab House when I next venture to Levi, based on your recommendation. Thank you for such a lovely review of your experience Sarah.

Kindest regards, Emma & the team at Where The Wild Is

Rated 5 out of 5 stars

One of the nicest holidays I've ever had

Where the Wild Is organised a wonderful holiday in Iceland for us & made everything smooth & easy (we travelled about by car, staying at various different hotels, all of which were excellent). Their app is especially useful (all reference numbers, tickets, vouchers, etc in one place, as well as an itinerary & maps), & Emma was extremely helpful, answering all our questions promptly & making great suggestions. Highly recommended!

October 28, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Emma to arrange…

Fantastic service from Emma to arrange our trip to Norway. Very knowledgeable and listened to what we wanted for my wife 40th trip.

The activities and accommodation were brilliant and I would highly recommend "Where The Wild Is" for booking your holiday.

June 3, 2020
Unprompted review
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Reply from Where The Wild Is

Thank you for your lovely review Mark. We really appreciate your feedback and are delighted that you enjoyed your time in Tromso and the Lyngen Alps - Lyngen Experience is one of our favourite places to stay in Northern Norway.

Kindest regards, Emma & the team at Where The Wild Is

Rated 5 out of 5 stars

Excellent.

Excellent. Incredible attention to detail by a company with a true passion for the destinations they offer. Highly recommended.

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

A truly personal travel service

Quite simply, the service that Emma provides makes you feel as though you are her most important client.

February 19, 2020
Unprompted review
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Reply from Where The Wild Is

Thank you Andrew - that's very kind. We do strive to offer the very highest of standards in customer service. I'm so pleased the Northern Lights made a few appearances for you - what a trip!

Kindest regards, Emma & the team at Where The Wild Is

Rated 5 out of 5 stars

This company looked after us throughout…ice hotel

This company looked after us throughout our holiday when we needed information, delivered a very nice gift pack before hand ideal for a gift as it was. Holiday and excursions were amazing!! Thanks Emma.

February 19, 2020
Unprompted review
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Reply from Where The Wild Is

We are delighted to hear you had such a great time at Icehotel in Swedish Lapland. It's a fabulous place and the new Deluxe Suites really make a trip there very special. Thank you for your positive review Chris, we'll be sure to keep up the good work!

Kindest regards, Emma & the team at Where The Wild Is

Rated 5 out of 5 stars

Excellent personal Service from Emma…

Excellent personal Service from Emma who managed the entire trip with flights for me hassle free. She was always available and quick to get the information over. I would highly recommend using Where The Wild Is for the trip.
The trip itself was magical even if you don’t get a chance to see the Northern Lights, the whole experience is It.

February 18, 2020
Unprompted review
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Reply from Where The Wild Is

Thank you for your kind review Lisa. We are delighted that you had a great time at Icehotel in Sweden. We really enjoyed creating this trip for you and love your idea of the heated insoles!

Kindest regards, Emma & the team at Where The Wild Is

Rated 5 out of 5 stars

Swedish Lapland extravaganza!

Another top quality, hassle free, amazing holiday from Where The Wild Is. Emma wants you to have the best holiday possible and goes out of her way to deliver just that. Sensible, pragmatic advice borne out of Emma’s personal experiences made our Swedish Lapland Extravaganza exactly that. Fabulous! I cannot recommend this company highly enough. No other travel company comes close to giving you such a personal touch. Thank you Emma.

February 9, 2020
Unprompted review
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Reply from Where The Wild Is

We are just so over the moon that you had such wonderful displays of the aurora on your trip Lynda! We loved putting this trip together for you especially because you were visiting one of my favourite places in the world - the incredible Lapland Guesthouse. Thank you for such a lovely review. I hope this trip made your birthday a memorable one!

Kindest regards, Emma & the team at Where The Wild Is

Rated 5 out of 5 stars

Every aspect of our holiday was handled perfectly

Every aspect of our holiday was handled perfectly; from the initial booking, right through to the day we flew home!

We spoke to Emma at where the wild is, and not only did she make sure we had every activity and experience we wanted, she also suggested things we hadn't even thought of!

Everything was taken care of from the moment we touched down, transfers, activities, meals, we didn't have to worry about a thing!
I was surprised that in just 3 days we could pack so much in!
We had some down time to relax and enjoy the sauna or go play in the snow, but we also had plenty to keep us busy! Be it trips out in the evenings hunting for the Aurora Borialis; husky rides, visiting the local Sami people, fishing on the frozen lake, meeting some reindeer and having a sleigh ride, or going for a drive on a snow mobile. We honestly had the time of our lives!

Ive travelled a fare bit in my life but I've honestly never had such a good holiday! Packing so much into such a short trip was just what we wanted.

The enitial booking with Emma was great, and having her throughout was super useful. She had been to our hotel and done most of the activities before so gave us some top tips, right down to what would be sensible to pack!

I can't recommend Where The Wild Is highly enough! Our holiday couldn't of been better! Luxury rooms, great people, awesome experiences ... And I'm sure Emma even made sure the northern lights came out for us on our last night 😉

Perfect holiday, and I will certainly be booking again soon.

January 3, 2020
Unprompted review
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Reply from Where The Wild Is

This was such an exciting trip to organise for a surprise 30th birthday present! Jam-packed with Arctic activities, I was even watching the Aurora forecast from the UK whilst you were away and could see that you were going to be in for a treat on your last night in Lapland. Thank you so much for your kind feedback. We are so thrilled that you had the time of your lives and your bucket list has a tick next to seeing the Northern Lights. I'll let the team at Wilderness Hotel Inari know how happy you are too as they played a big part in making your time in Lapland special.

Kindest regards, Emma & the team at Where The Wild Is

Rated 5 out of 5 stars

Norway Trip

I was lucky enough to win The Lonely Planet competition for a "Winter Trip to Arctic Norway" with Where the Wild Is.
Emma could not have been more helpful, explaining all the elements of the trip to us and sharing her enthusiasm for Norway. All the arrangements went without a hitch - flights, transfers, hotel, cable car and boat trip. We had a wonderful time, experiencing the Northern lights as well as seeing humpback whales and Orcas in the wild while aboard the fabulous Brim Explorer hybrid boat. We couldn't have been better looked after and I would not hesitate to recommend Where the Wild is for anyone wanting an Arctic adventure.

November 20, 2019
Unprompted review
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Reply from Where The Wild Is

I am so delighted that you had such an amazing Arctic adventure, i'm actually rather envious of your trip on the fabulous Brim Explorer! Thank you for leaving such a great review Tracey, and of course congratulations for winning the Lonely Planet competition.

Kindest regards, Emma and the team at Where The Wild Is

Rated 5 out of 5 stars

Norway trip

They organised a trip to Norway for us and it went without a hitch. Didn't have to worry about a thing, everything from flights, hotel, transfers and trips, sorted and top quality.
This trip ticked 3 things off my bucket list, 1. stayed within the Arctic Circle, 2. saw the Aurora Borealis, 3. saw Orca whales in the wild.
If you’re looking for a unique and hassle free experience to somewhere ‘wild’, then I would have no hesitation in recommending “Where the Wild Is”.

November 9, 2019
Unprompted review
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Reply from Where The Wild Is

Thank you for your lovely review Andy. We loved organising this trip for you and your family. To see the Northern Lights and Killer whales in the wild must have been amazing! We are thrilled that you had such a great time away and managed to tick off a few bucket list items!
Kindest regards, Emma & the team at Where The Wild Is

Rated 5 out of 5 stars

What a memorable trip !!

We would like to thank Emma for putting together a very exciting trip to Iceland for us.
My family really enjoyed the various excursions that were booked for us.
We drove a 4 x4 around Route 1 - just be organised in your timing to get the most out everything !
All the hotels that she booked for us were excellent with yummy food and situated in very interesting and isolated places.
The Blue Lagoon was a fantastic experience.
I loved the amphibian boat trip amongst the glaciers and the seals , it was absolutely stunning and the Ice Cave trek was scary but spectacular !!
The only thing we didn’t see was a puffin or the Northern Lights but that didn’t matter as our trip was sooo memorable for the three generations of my family . Emma’s thoughtful touches leading up to the trip were much appreciated.

October 28, 2019
Unprompted review
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Reply from Where The Wild Is

Organising this family self-drive holiday was very exciting as it was a surprise! I really enjoyed working with you Linda to get the itinerary just right for your family. I'm so thrilled you all had such a wonderful time. Thank you so much for the positive review. We'll be sure to keep up the good work and will pass your thanks on to all those in Iceland who you came across on your journey.

Kindest regards, Emma & the team at Where The Wild Is

Rated 5 out of 5 stars

Norway trip

I had never visited Norway but was inspired to see the most northerly botanical gardens in the world in Tromso. Emma at WTWI made this possible by planning a great itinerary for me as a solo traveller, to include this and other special activities in the pretty town. I felt totally confident of the arrangements and moved seamlessly on to spend three nights beside a fjord at the fabulous Lyngen Experience Lodge. Visited and recommended by Emma.
Emma is both engaging and professional and ensures that you can relax and enjoy your trip from start to finish.
Where The Wild Is - I most certainly recommend this company.

August 22, 2019
Unprompted review
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Reply from Where The Wild Is

It was wonderful working with you to plan your trip to Northern Norway Barbara. I thoroughly enjoyed designing your itinerary and communicating regularly to make sure everything was planned to perfection. We strive to exceed expectations and our partners in Tromso and Lyngen really enjoyed meeting you too. Thank you for your lovely review. Emma & the team at Where The Wild is

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