White Lake Cheese Limited Reviews 

795
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality cheeses, with many highlighting the excellent selection of goat and sheep milk varieties. The service is frequently described as excellent, with people appreciating the ease of ordering and the prompt, efficient handling of their requests. Reviewers are particularly impressed with the quick delivery and the superb packaging, which ensures products arrive in excellent condition. However, some customers occasionally experienced delays with delivery, leading to concerns about the temperature of perishable goods upon arrival.

What people talk about most

Product

Clients share positive opinions on product, highlighting the wonderful selection of delicious, quality... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the delicious, wonderful, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt delivery... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Service

People report positive experiences with service, often highlighting the excellent product quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delicious Pecorino hard Sheepmilk cheese. Delicious flavour , good waxy texture & excellent size wheel of cheese . Perfect strength at 6 months old . The Rustler Sheepmilk wheel also delightful, but... See more

Rated 5 out of 5 stars

All the cheeses from White Lake are delicious. I order direct and from my local farmers market and over the years have found some favourites. The orders arrive carefully packaged and very speedily. Th... See more

Rated 5 out of 5 stars

I love the goats cheese products & most importantly that they are unpasteurised. I had not eaten cheese for 40 odd years due to allergy. I have had no issues with the goats cheese & it is giving me... See more

Rated 5 out of 5 stars

Excellent company please support this small dairy. Cheese arrived Wednesday after ordering Sunday and well packaged and all delicious have been recommending to all my friends especially my Somerset pa... See more


Company details

  1. Cheese Manufacturer

Written by the company

We are an award-winning artisanal cheesemaking farm in Somerset. With a reputable line of goat, ewe, and Jersey cow's milk cheeses, we farm our own goats and source the ewe and cow's milk from nearby farms. Championing innovative thinking, creativity and a real love of all things cheese!


Contact info

4.9

Excellent

TrustScore 5 out of 5

795 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(795)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I came home this pm from an overnight…

I came home this pm from an overnight stay ( planned around delivery). The Cheese was in my safe place, but delivery a day or 2 later than arranged by APC.
Unseasonably the outdoor temp was 10 degrees C here today. The cheeses were warmer than ambient and ice-packs the same temp. Put straight in fridge at home.
This is the second time delivery has been delayed by APC, then a forward franchise with DELSOL in Chester locally.
If delivery cannot be fulfilled as promised by APC, would there be other more reliable solutions?
We all have busy lives, but don't want to have a wasted purchases due to poor delivery of perishable goods.
I am hoping you can reassure me that the cheeses will be fit for human consumption by the Best Before dates as a couple looked a bit "squidy" in their packaging.-Shilling (2/2/26) and Burrow Mump (2/3/26) -both at the top of the parcel as it was delivered and in direct sunlight.
I intend to serve some of the cheeses at a belated Burns Night Celebration Party on Thursday 30/1/26 and then store the rest for myself in a timely manner.
There shall be a few elderly people at the party and I don't want to kill them off!
Looking forward to your soon reply.

January 15, 2026
White Lake Cheese Limited logo

Reply from White Lake Cheese Limited

Dear Mrs Roberts,

Thank you for your feedback regarding the delivery with your cheese order.

We will be contacting APC to discuss this matter further and apologise for any inconvenience caused.

I would like to give you the option to try delivery via Parcel Force next time, please do let me know the next time you order, and I will personally contact you to arrange despatch.

Regarding the cheese itself, our cheeses are matured at 10 to13 degrees and chilled to 5 degrees before despatch. Soft cheeses are more likely to be affected by temperature than hard cheeses. If you would like to discuss further then we welcome you to call us at White Lake 01749 831527, option 3 and ask to speak with Heather.

Oidhche Bhlas Burns – We wish you a happy Burns Nights Celebration Party and thank you for taking the time to contact us.

Kind Regards
Heather

Rated 5 out of 5 stars

I was fourthly not all farm shops do at…

I was fourthly not all farm shops do at a price with delivery that would suit any customer who knows what and in stock both no problem delivery next day delivery for the date have wanted your delivery was the day you expected with lots of ice to make sure it' me as left at price you will find hard to beat do maths with price you want you will be rewarded thank you

January 10, 2026
Rated 5 out of 5 stars

Repeat customer

Repeat customer. Most of those we have tried have been outstanding - especially Rachel.
Butter is also excellent.
Very prompt delivery

December 2, 2025
Rated 4 out of 5 stars

The cheese is lovely and we'll…

The cheese is lovely and we'll definitely buy again. Unfortunately delivery was delayed by a few days-it should have arrived on a Friday but came the following Monday instead. Due to the excellent packaging the cheese was still cool and ok to eat however. Next time we order we'll do so at the start of the week.

November 13, 2025
Rated 5 out of 5 stars

Selection of goat cheese

Selection of goat cheese, ease of ordering and diliverd quickly. I order full rounds and will continue to do so. I recommend this company to everyone, no I am not a bot or paid person for this company 😁.

November 4, 2025
Rated 5 out of 5 stars

Best cheese!

One of the best selection of cheeses one can get in the UK and outclassing many of the French or Spanish in the same categories. No words can describe the exeprience enough, you've got to try them.

October 1, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look