WholeFoodsBox Reviews 

230
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast and efficient delivery service and the exceptional packaging that reliably keeps frozen and chilled goods completely cold during transit. People also love the wide selection of healthy, organic, and hard-to-find plant-based products that taste delicious and arrive exactly as described online. However, some customers also noted frustrating issues with delayed shipping times, unhelpful delivery drivers, or packages occasionally arriving in poor condition. A few people additionally experienced missing items from their orders, incorrect products being sent, or items that failed to meet quality expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product variety and quality, noting an impressive selection of... See more

Delivery service

Consumers find delivery_service to be positive, highlighting fast shipping times and secure packaging.... See more

Quality

Customers consistently note positive experiences with quality, highlighting delicious organic produce, tasty... See more

Order

People report positive experiences with order, highlighting an easy process and quick, efficient delivery.... See more

Service

Clients share positive opinions on service, highlighting efficient communication, quick postage, and overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent choice of plant-based foods. Great service which is sadly being let down by the fact that they use sheep's wool liners to wrap the chilled and frozen items in. They have Styrofoam boxes as a... See more

Rated 4 out of 5 stars

I like the variety that I can buy from this website. The delivery driver did not knock & left the frozen food on the doorstep so I didn't know it was there until |I read my emails, but fortunately it... See more

Rated 5 out of 5 stars

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!! Whole foods has proved to be excellent quality... See more

Rated 5 out of 5 stars

I recently came across Wholefoodsbox and have just received my third order. With so many options out there it felt like a gamble, but it definitely paid off. They provide just the right amount of up... See more


Company details

  1. Health Food Store
  2. Natural Foods Store
  3. Organic Food Store

Written by the company

Eat Better, Buy Better! Your Healthy Food Supplier


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

230 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(230)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good to find vegan cheeses

It was so good to be able to find some vegan cheeses, in flavours that are hard to find. I was also pleased with my other items. Delivery wasn't too long either.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

GT’s Kombucha - Finally!

Finally! I was able to order my favourite kombucha - GT’s - the product came shipped very nice and secure and arrived quickly. Will most definitely be ordering from WholeFoodsBox again. Great service, thank you!

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Wow, Great Service!

Wow! First order from Wholefoodsbox, and simply cannot fault these guys. Beautiful quality Organic Ginger Root and delivery was spot on. Congratulations guys, exceptional service, make no mistake you have just made a long term Customer for other products too. Good luck in 2026!

January 14, 2026
Unprompted review
Rated 4 out of 5 stars

Vegans- Beware

Excellent choice of plant-based foods. Great service which is sadly being let down by the fact that they use sheep's wool liners to wrap the chilled and frozen items in. They have Styrofoam boxes as an alternative but ignored my request to use that and sent my chilled items wrapped in sheep's wool liners anyway. Very disappointed.

January 6, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing delivery of my favourite yogurt and defrosted tortillas delivered as :(

I liked being able to have my favourite yoghurt and tortillas delivered. However the tortillas were supposed to be frozen and weren’t. The delivery was slow arriving 6 days after purchasing with no email confirming when they’d be sent on purchase. The parcel was left but not in specific safe place as requested due to disability. Also a polystyrene box with plastic ice packs were delivered which are not environmentally friendly and hard to dispose of other than landfill. Disappointing but the yogurt is great!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and excellent company.

Great product which was impossible to find anywhere else. Very competitive price but the best bit was the packaging. Insulated with a recycled and recyclable wool fleece. Am so very impressed with this company. No being hounded with emails either. Just excellent.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Purple potatoes from whoole food were…

Purple potatoes from whoole food were soo tasty best ive had firm beautiful colour flavour was impressive whether roasted mashed boiled scrumpttious !!!
Whole foods has proved to be excellent quality the sweet potatoed ttuly delicous ill be back !

December 8, 2025
Unprompted review
Rated 3 out of 5 stars

The ‘service’ was an expensive delivery…

The ‘service’ was an expensive delivery which was delayed due to driver running out of time! The item ordered was a vegan Bluffalo Notzarella. What a terrible waste of money. It tasted of absolutely nothing so the play on the words Buffalo Mozarella is incredibly misleading. I wasn’t expecting it to taste like the real thing but I did expect it to taste of something! Don’t waste your money chaps.

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Panettone

The panettone was delicious, lots of flavour, moist and beautiful.
Would definitely use this company again, lots of good products and choices.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

It was my first time ordering…

It was my first time ordering Mangosteens and I was very surprised by the freshness and the quality of the fruit. It was delicious and I would be ordering more.

The delivery although pricey, was made quickly.

December 4, 2025
Unprompted review

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