Williams Group Reviews 155

Based on my experience I can honestly say that the condition of my M5 is faultless. It is in remarkable condition and almost looks like a new car. Clearly the condition of the car is determined by the knowledge and expertise of the buying team as this ultimately determines the success or failure of the business. In this respect The Williams Group clearly know their onions or their cars I should say. I would defy anyone to find a better example of my M5 unless you purchased a new one. Some minor problems on handover caused a slight delay but on reflection this matters little as I will hopefully possess this car for years. I would unhesitatingly trust their purchasing judgment which of course is what really matters.

The best thing this company could do is be honest about what a total shame they are. I would never buy a car from them again and would highly recommend that no one else does.

Jaz was very helpful in giving me all the details needed and also pointing out any issue with the car. Very honest and professional team.

Perfect experience. Dealt with Russell for my Tesla - car was in perfect condition, process was smooth, they do not pressure you, all worked out well.

My experience buying my gle from the Williams group was awesome , The sales team were very helpful with details of the vehicles I wanted and the two gentle men that delivered the vehicle in my house were so professional, the Mercedes I bought from them was a rare breed and I'm happy I patronised them , i recommend them anytime anyday they cab be trusted with good vehicles of all sort from Bentley to range rover to Mercedes name it . They got you

Excellent customer service and very friendly staff. I recently bought a car here and Russell was very friendly and helpful.

Great place to buy vehicles.

Recently bought a vehicle here. Was guided/ helped by Russell who was very friendly and helpful.
Had the car checked by rac. There were some issues, which were sorted.
Really pleased.

There are always going to be a few things, a few issues when buying a car. It’s how they are resolved that is the true measure of customer service. Jaz and the team at Williams Group have been exemplary! Quite amazing really. Jaz has been responsive, professional and friendly, he has sorted out the issues quickly and without any fuss. It’s no wonder Williams Group have repeat business. Thank you Jaz. Really appreciate your work! Julian.

Very friendly and helpful member of staff who dealt with our purchase. Explained everything very well. Very good with responding to my texts and emails.

I don’t normally leave reviews but I had to this time! I dealt with Russell who was really friendly and very helpful! Went to see a car and noticed a few issues with it, which I pointed out to him. The repairs were carried out by them and the car was ready to pick up a few days later. Russell had kept me in the loop the whole time. Also their prices are really hard to beat, I’d been searching for a car for a few months and as soon as the car came on the market, I knew it was a bargain.

I rarely write reviews for anyone but having just purchased a car from the Williams group I had to. I had the best experience I’ve ever had buying a car. It was quick, easy and the details on the website about the car didn’t only meet my expectations but exceeded them. From the initial call to enquire Chris was fantastic. Not pushy at all, just honest, genuine and friendly. He’s clearly passionate about his job and knows everything there is to know about all cars. Two weeks after I collected the car there was a small issue with it but a single call to Chris and it was sorted straight away.
I wouldn’t hesitate to go back for my next car and hope this review will encourage others to do the same.
Chris, it was an absolute pleasure buying my car from you. Thank you 😊

Bought a BMW 530d early in October. Scott was very professional and helpful in arranging everything. Car looked and drove great, the inspection and test drive was very relaxed, no pressure. I did find an issue when driving it home but Jaz helped me get it fixed at Williams’ expense by my local garage. All pretty smooth and friendly.

The reason for only 4 stars is that I didn’t always get responses when promised and had to chase. There were extenuating circumstances so hopefully it’s a one-off. In any case I would certainly use them again if they had the car I wanted

First time buing from Williams Group. Russell Baker was a star. Made the overall experience very smooth and trouble free. low pressure and professional environment - Loving the car!

Thanks to Scott and Jaz for handling the trade in of my BMW and supplying a perfectly specc'd C43 in two working days. The process was painless and professional from start to finish. I would thoroughly recommend Williams Group Maidstone.

Russell provided exceptional service, preparing the car to a high standard and zero pushiness in sight. Will be back again in the future. 👍

Excellent service! Russell helped us from the moment we have arrived at Williams Group in Maidstone. It was a great experience. Thank you!

We found the Williams Group Team in Wolverhampton to be very helpful during our purchase of our Toyota Landcruiser. Nothing was too much trouble and all our requests were met during our two visits. We were extremely pleased with the service we received and would fully recommend the branch in Wolverhampton to anyone wishing to purchase a car.

Great experience with the Williams Group. I dealt with Scott in Maidstone on a deal for my RS6, he was quick to respond, providing me with lots of additional information (i ask a lot of questions), arranged a recall to be fixed and also picked me up from the train station. I can’t fault the process or the ease of sale, everything was smooth and details such as the warranty were clearly explained. I’ll definitely be back.

Great service from start to finish! Buy with confidence, no pressure sales, a lot of experience and knowledge there, very helpful and seamless process. Both Jaz and Chris who we dealt with at Maidstone were excellent! Would use again if ever changing the car.

Russell was great. He explained perfectly and the service was top notch. The car is all I hoped for.