Williams Group Reviews 155

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Stay away from any "service plan" they offer you, the sales people are complete scammers. Amad Hasan offered us a service plan, which we had to cancel because they couldn't provide paperwork to cover... See more

Rated 1 out of 5 stars

The worst dealer experience ever! My Range Rover P550e had a catastrophic electrical fault on the M6 a few months ago, whilst travelling at 70 the car shut down leaving my partner and her mum having... See more

Rated 1 out of 5 stars

Bought a 36,000 mile XKR from Williams Jaguar at Trafford Park. The car had bodywork issues which I was told would be rectified. there were two areas which were missed and I was told that the bodyshop... See more

Rated 5 out of 5 stars

The staff at Williams Landrover in Manchester are first rate especially: Tony, Reg and Malcolm The service they each provided was sterling and nothing was too much trouble. Both my wife and I... See more

Company details

Information provided by various external sources

Williams Group have a great selection of used cars in Maidstone and Wolverhampton. If you need a used car then visit us for quality second hand cars.


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2.4

Poor

TrustScore 2.5 out of 5

155 reviews

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Rated 5 out of 5 stars

Successful car purchase.

I had been searching for a particular car for some time and came across one for sale on the Williams Group website. In the first instance, I was pleased to hear that the Williams Group has a high standard of car purchasing selection.
I found my dealings with the sales person, Russell, to be friendly, efficient, honest and reliable. This was reassuring and helpful, given the fact that my car inquiries occurred over the phone, with me living hundreds of miles away.
From my experience when purchasing a car, an unexpected issues arose. The Williams Group, I am pleased to say, arranged a quick and very reasonable approach to resolve the matter.
I am now the very happy owner of a car and would highly recommend a car search and purchase with the Williams Group.

September 3, 2022
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Rated 5 out of 5 stars

Great experience

Great experience, accurate description and easy transaction. Thanks Jaz

August 31, 2022
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Rated 5 out of 5 stars

Fantastic customer service

Jaz was great, makes you feel comfortable and is very reassuring. Brilliant customer service and quick process.
Appreciate the service and love the new car!

August 27, 2022
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Rated 5 out of 5 stars

Russell was great from start to finish

Russell was great from start to finish. I expressed interested in a F Type R, he sent me a video detailing in and out. I arrived for a test drive and managed to compare against V6 S. The sound and experience meant I chose the v8, and thereafter the sales process was seamless. I was allowed to check with car with a RAC test, he addressed the queries I raised and I picked up for collection with a 1 year warranty for peace of mind.

A great dealership and I’ll definitely use them again.

August 27, 2022
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Rated 5 out of 5 stars

Great service from Jaz

Great service from Jaz, he gave me a good price on my PX , and also gave me AP claims warranty for scuffs ect
Really good and well worth the money .
When buying another car will be first place I look
Fantastic

August 22, 2022
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Rated 5 out of 5 stars

The staff at Williams Group…

The staff at Williams Group Wolverhampton were extremely helpful in helping me obtain a superb Porsche. The car was perfectly prepared & in excellent order. Connor & Carl who kindly collected me from the station certainly know the motor trade & indeed this particular car. Tracy was most helpful during the pre sale phase answering my numerous questions as well as handling a very smooth car & documentation hand over when collecting the car.

August 19, 2022
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Rated 5 out of 5 stars

Dealt with Qas prior to pick up and…

Dealt with Qas prior to pick up and Adam on the day of collection, customer service was fantastic and even though they were busy I was never rushed through the process. Needed a couple bits sorting after collection as well and nothing was an issue. Would definitely recommend. Thanks again guys.

August 18, 2022
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Rated 5 out of 5 stars

Very good service, including prompt warranty support

I’m very happy with my car buying experience at Williams Group. Russell provided a very helpful and clear video tour (I live in Scotland) and answered all my questions swiftly. After being picked up from the station I found the car to be exactly as described and so we sealed the deal including the warranty add-on. On driving back up North there was a minor issue with the car (wheel sensor failure) but this was put right very quickly by my local Mercedes garage after Williams promptly actioned the warranty request. That is very good service - thank you!

August 17, 2022
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Rated 3 out of 5 stars

Very happy with the car and the price

Very happy with the car and the price. The service was good before I collected the car, but I had to chase a lot to get issues resolved after I picked it up. To be fair, the handover was efficient but very rushed, it wasn't a special experience! I would buy again though, as the car is great.

August 17, 2022
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