Never had a problem bt can't seem to order again. When I Google them,it redirects me to something else.
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Very reasonably priced, order took a little longer than what was expected but was down to supplier fault. When contacted Wilson were brilliant and organised next day delivery when product came into s... See more
The items I ordered were so much better than expected. I didn't read the details and the order took longer than I expected to arrive but worth every bit of the wait and customer services were ver... See more
Ordered Leo work pants and 2 pairs of socks on 26th may. Finally delivered on 21st June after almost 1 month only to find that the pants they sent were a different colour to the ones ordered. The dela... See more
Company details
Written by the company
We supply high quality workwear and PPE available to buy online for UK wide delivery
Contact info
Townholm, KA3 1BB, Kilmarnock, United Kingdom
- 01418475522
- Sales@wilsonsworkwear.co.uk
- wilsonsworkwear.co.uk
3.5
Average
488 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Ordered a waterproof suit three weeks…
Ordered a waterproof suit three weeks ago, still waiting and delivery been put back again.. Not good enough, won't be in a hurry to use you again
March 14, 2022
Very bad....you send me to big size
March 13, 2022
Reply from Wilsons Workwear
Hi Vasile,
I have checked through our emails to see any correspondence from yourself regarding the apparent error but it would appear you have not reached out to us. Of course, if the wrong size has been sent to you as a result of an error on our end we would have been more than happy to remedy this mistake for you - I'm sorry you didn't give us this option prior to your review.
I have emailed you personally to try and determine the error and to see if there is anything we can do to fix it for you.
Caitlin
Reply from Wilsons Workwear
Hi Wayne,
Thank you for this - glad you were so pleased :)
I'M PROFOUNDLY IMPRESSED BY THE…
I'M PROFOUNDLY IMPRESSED BY THE STANDARD OF WILSON'S EFFICIENCY AND PROFESSIONALISM
March 11, 2022
Reply from Wilsons Workwear
Hi Joseph,
Thank you for taking the time to leave us this review - I am glad you were so impressed.
Caitlin
Delivered my buckbootz 5-6 days earlier…
Delivered my buckbootz 5-6 days earlier than expected. Excellent service and pricing.
Thanks
Gaz.
March 11, 2022
Reply from Wilsons Workwear
Hello Gaz,
Thank you for the 5 star review!
We hope you enjoy your product and thank you for choosing to support our small business.
Thanks,
Danielle
the shipment arrived late
March 9, 2022
Reply from Wilsons Workwear
Good Morning,
Thank you for your review.
I do apologise that your items were late arriving, we had been experiencing some shipment delays with our supplier.
If there is anything I can do to make your experience better for next time please don't hesitate to email us at sales@wilsonsworkwear.co.uk
Thank you,
Danielle
Great boots
Great boots, style, material, well made, just slightly too wide as I am a woman
but be okay with thick socks. I usually buy men's riggers size 6 and fit me perfectly, esp for the industry I work in.
Wish that makers of work boots would get up to date with women's wear in industries that require a safety boot but womens sizes
March 8, 2022
Reply from Wilsons Workwear
Good Morning Sheila,
Thank you for your 5 star review - I do apologise about the fitting of the boots, but we do offer womans boots on our website - feel free to have a look over at www.wilsonsworkwear.co.uk
If there is anything else I could help you with please dont hesitate to email me at sales@wilsonsworkwear.co.uk and I would be happy to help.
Thank you,
Danielle
Sales Assistant
Took 6 weeks for delivery and was not…
Took 6 weeks for delivery and was not given any notifications of when it would be delivered. Very poor i wont be using this site again.
March 8, 2022
Reply from Wilsons Workwear
Good Morning Luke,
I cannot apologise enough about your experience with us - our aim is to answer all emails with 24 hours and I apologise if we have missed your email.
I apologise that we were running over the standard 5-10 working days - there is only two of us and we had been working overtime to ensure that this was shipped out for you with next day delivery.
Our supplier had been experiencing a port hold up as well as other shipment delays and I apologiSe that you were not kept updated with this throughout your order.
We hope that you will give us a second chance in the future - if you do wish to place a future order with us please email sales@wilsonsworkwear.co.uk and we can issue a discount code for you.
Thank you and I apologise your experience with us was not better.
Kind Regards,
Danielle
Item took over 2 weeks to arrive
Item took over 2 weeks to arrive, and the zip was only half stitched on.
March 8, 2022
Reply from Wilsons Workwear
Good Morning Blaine,
I do apologise about the delay with your order - we had been experiencing a shipment delay from our supplier which we explained in our previous email. In regards to your item, this would be a faulty item that was sent to us from our supplier.
If you could pop me an email at sales@wilsonsworkwear.co.uk - with pictures of the faulty zip, we may be able to ship a new pair out to you.
Thank you and again I apologise your experience with us was not up to our standards.
Kind Regards,
Danielle
I would like to praise Wilson’s…
I would like to praise Wilson’s Workwear for their response to my complaint in trust pilot. They refunded me straight away as they are having difficulties with the supply chain. They are a good company who have the best intentions.
March 6, 2022
Unprompted review
Reply from Wilsons Workwear
Good Morning,
Thank you for the 5star review and for your feedback we really appreciate it.
Thank you for supporting our small business.
Kind Regards,
Danielle
Reply from Wilsons Workwear
Good Morning,
Thank you for your feedback and for the 5 star review - we truly appreciate it.
Thank you for supporting our small business.
Kind Regards,
Danielle
Not a problem
Took awhile to come but it wasn't in stock so totally understood..
No problem...
March 3, 2022
Reply from Wilsons Workwear
Good Afternoon,
Thank you for your feedback and for the 5 star review - we truly appreciate it.
Thank you for supporting our small business.
Kind Regards,
Danielle
Reply from Wilsons Workwear
Good afternoon,
Thank you for your feedback and for the 5 star review - we truly appreciate it.
Thank you for supporting our small business.
Kind Regards,
Danielle
Poor service provided
Poor service provided, my item took about 4 weeks to be delivered, I tried many times contacting the company by phone but had no response, finally they got delivered but this was also a day late too
March 2, 2022
i have orderd twice from Wilsons…
i have orderd twice from Wilsons workwear and the product are excellent quality delivery was late on my second order but the were very sorry about it and i am very happy
March 2, 2022
Great service and quality stuff highly…
Great service and quality stuff highly recommended definitely buy again thankyou
March 1, 2022
I ordered work trousers on 27th January…
I ordered work trousers on 27th January and paid for them it's now the 14th of febuary no delivery as yet also sent 2 emails to them with no reply I'm beginning to wonder if it's a scam
February 14, 2022
Unprompted review
I was looking for a size 16 rigger boot…
I was looking for a size 16 rigger boot anf thought id found a pair. Sizing was just s bit small.
Service great and refund arrived promptly
February 5, 2022
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