Window Cleaning Warehouse Reviews 516

Great bit of kit I bought, and super fast delivery truly recommended

Missing items in order. Didn't receive a squeegee handle and separate channel in original order so I emailed to say these 2 items were not in the box. The company apologised and quickly sent out my missing items the next day, although when opening this box it only had 1 of the missing items. I then had to contact again to have my last item sent out. Never had any problems in the past with WCW but this was quite an inconvenience.

I have been getting all my window cleaning equipment from these guys for year and they have always been fast and reliable. Just bought the Big Boy backpack for pure water cleaning, it is a great unit and good value for money. It turned out to have a slow leak in the tank talked to Dan and the rest of the team and after a few emails they replaced the whole unit. I am very happy with both the unit and the customer service.

Great service over and over again!
Several orders over the past couple of months, and every one has been spot on…..I’m just going to keep going back to them 😉👍

I have spent a fair bit of money with window cleaning warehouse over the years. A couple of weeks ago I ordered a pole section for my phantom himod.I ordered a carbon section having done this previously without issues. However on this occasion the section was too tight and the other section became stuck. After 2 weeks of trying to resolve the matter with numerous phone calls and being fobbed off with we will talk to the pole makers I have been told by there customer service department 😂 that it is my fault and I will have to buy another section at £90 plus. Needless to say I was not very happy and will be taking my custom elsewhere. Get stuffed Window Cleaning Warehouse 🤬🤬🤬

The website is really easy to use and has a wide range of products. Good value for money and quick delivery. Would highly recommend.

Ordered Pole on 28/2/24 still not received 27/03/24.
I have written numerous emails and calls and all I get is it is being investigated and refusal to issue a refund. Delivery company admitted delivered to wrong address still they won't issue refund. Do not buy from this company very poor customer service.

"Extremely disappointed with the service from Window Cleaning Warehouse. The cleaning products I ordered arrived late and were poorly packaged, resulting in some items being damaged upon arrival. Customer service was unhelpful and unapologetic when I reached out to address the issue. Will not be shopping here again."

Sometimes it's hard to find exactly what you want online so is good to be able to phone and talk to a person

What a superb company this is to deal with, I ordered a pole system, roof cleaning blade kit, I had the pleasure in dealing with a gentleman there named Tom when I placed my 2nd order. The 1st order was promptly dispatched, delivered next day, well packaged. Customer service is superb, nothing seems to be too much trouble, with excellent buyer advice.

Many thanks Tom

I haven't received my product (,trolley) I ordered yet and haven't received any emails to say when it will be arriving ,as I need this to help with my window cleaning small business any updates would be appreciated

quality products for the professional window cleaners.excellent prices and incentives.free p&p when spending a minimal amount plus it was still next day delivery.brilliant.

I have used window cleaning warehouse to purchase various items over the years such as squeegee rubbers, pure water resin and even trad poles!

I have to say the value and efficiency of the service provided by window cleaning warehouse is top notch.

The range of available items also make it fun to shop around, I feel spoilt with all the choices!

I look forward to buying more stuff from this company in the future.

Always a prompt dispatch with a reliable courier.
After sales service is also good.

I don’t buy my window cleaning gear from anywhere else

easy to use and you supply good quality goods

Complete Joke. Couldn’t care about your customers at all. Order Monday a sky scraper and head and other products, only got pole. £400 order and still waiting for the rest on Friday. DPD are a joke too, leaking product. No clear bags covering product. Can’t do my jobs jobs planned for the week. Waited around for 4 hours on different days. No compensation or even a discount off next order. The country and business have gone to pot. Wake up

First order and the trolley system turned up in a battered box , screws missing from the back of the unit ( I’ve emailed and still waiting on a reply) no manual ( I’ve emailed to ask how to operate properly still waiting on a reply) the way the clips and other bits were thrown in the box it’s not a good first impression especially as I’m new to this and looking for a decent supplier…. I’ve since ordered again for some hose and a connector asked if replacement screws can be sent with (I’ve emailed but still waiting on a reply)

As normal..a fantastic service from start to finish. Wish amazon could take a few tricks from W.C.W.thank's see you soon 👍