Window Cleaning Warehouse Reviews 516

Do not order from this company, I placed an order on 24th August 2023 and have still not received the items. I have called and emailed them various times without a reply, no one picks up the phone or reply’s to emails, it’s now been 17 days since the order was placed. I will be contacting trading standards as I can’t seem to get a response from anyone from this company.

I recently purchased the BigBoyII from Window Cleaning Warehouse, and I couldn't be happier with my experience. Dan and Ethan provided exceptional service throughout the entire process. Not only did they deliver the product to Ireland, but they also went above and beyond to ensure I had all the information I needed.

Their helpfulness and friendliness truly stood out, making the buying process a breeze. I highly recommend Window Cleaning Warehouse to anyone in the market for top-quality window cleaning equipment. Thank you, Dan and Ethan, for your outstanding service!

Personally I take the reviews of on-line products on wcw with a pinch of salt ! It seems only positive reviews are allowed publication, where as truthful & less positive reviews are binned ! Cmon fellas, sort it out !

Update: I have increased my score from 2 stars to 4 stars as my honest but negative review of a product on site has now been published. Thanks fellas, much appreciated.

Items arrive quickly, they use a decent courier no issues on delivery’s. Great products, great squeegee’s and cleaning fluid (unger).

Knowledgeable and engaging pre-sales customer service. I have no hesitation from recommending this business or buying from them.

We want to let you know that we made order at June 14th and still not received the ordered items.
We asked as well when the items be delivered the answer was we don't know.
We asking to return amount of money payd for not received items and when they will do that the answer was we don't know.
It looks like we just was robbed on 200 pounds by the windocleaningwarehouse
Do you considering return the money for the ordered items was not received and when?
Before placing the order fell free to write us for updates otherwise we not recommend to make an order with them

The prices were competitive, and the goods were delivered on time and carefully packaged. One item was the wrong size but that was swiftly corrected. I would recommend them for "householders" like me.

Easy to find what I needed and fast delivery, top marks from me

Excellent customer service,
I bought a wagtail from them, which was slightly damaged, but could still use it,
They immediately apologised, & sent out a replacement, fast,
They have a WhatsApp customer service number,
& reply to you fast,
Sent me a £10 voucher which I used to buy some more equipment from them,
They know what they’re doing, because as a result of my experience, I now have them as my main go to for equipment, & have spent more money with them, & will continue to do so.
Highly recommended👍

order on 29th June next day still not arrived 1st July,
no communication,web site still shows 2021 got to
use shopify,there as bad very disappointed.Waited all day friday,and saturday still waiting.

i have the bonus of living close to window cleaning warehouse the staff are very professional with the added bonus of being very friendly and always available to help either on the phone or via a visit .
in the seven yrs of trading i have always used their service and have never had a problem and will continue to use and support them for their experience and service they have to offer.

Very good and great design and delivery’s

Spot in everytime don’t need to go anywhere else

Friendly staff

Don’t really know where to start to be honest. Ordered a part for a big boy window cleaning backpack, this is now back pack 2 ! . Since last year !.
No power from machine AGAIN!!!, so took their advice and got a new speed controller. Was ordered on next day delivery, never came had to chase up and got my money back for delivery, item arrived tonight only a switch that has bits bent , no other parts to clip in , no other connectors. NOTHING. This is now 3 times I have lost business by machines not working or disgraceful customer service.
What can be done , I require a working BIG BOY to actually do my job ?. Please help get this sorted

Products I ordered are professional quality and quickly dispatched.
Easy to use website with accessible reviews from previous customers that help me decide on products that I have not used before. Will be buying again soon.

The professionalism of all the staff is quite remarkable. I have called and requested advice and this has always been delivered professionally.

Good selection. Easy to order and order came in good time.