I mistakenly ordered the wrong acoustic trickle vents and arranged for them to be returned. The company has received the items, but I’ve been told a refund must first be “authorised by a manager,” e... See more
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I have ordered some lock and fixings. Paid them for next day delivery. they delivered wrong stuff. I was told they are investigating so i can buy from somewhere else and i will be refunded. From one m... See more
Company replied
Can't order different items online so you will be left ordering multiple items paying for delivery for each! Sent message to point out the online flaw, as yet to receive a reply, wonder why...
Paid for next day delivery, turned up about 4 days later , requested a refund on carriage from sales office , not even a reply !!!!! Terrible service
Company details
Information provided by various external sources
We’ve got window and door hardware to order by phone or online for next day delivery nationwide. Brands like Yale, Maco, Trojan and Hoppe available off the shelf. Get installation products like glazing packers and silicones as well as guttering, fascias and soffits.
Contact info
Telford Way, Cross Park, MK42 0PQ, Bedford, United Kingdom
- 01234 242724
- sales@windowware.co.uk
- windowware.co.uk
1.3
Bad
758 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
a lot less 'useable' as a supplier…
a lot less 'useable' as a supplier since hiking the carraige charges up by £100 !!
means i use other suppliers that have more reasonable carraige paid amounts
June 3, 2019
Unprompted review
Excellent service every time.
May 3, 2019
Unprompted review
Prompt and helpful service
Purchased a replacement bifold door lock. Good value and friendly service.
May 3, 2019
Unprompted review
Window hinge swap superheroes
Clear and informative website made selecting the correct egrese/easy clean hinges simple and order was processed, dispatched and received very quickly.
April 13, 2019
Unprompted review
Part ordered delivered promtly.
Part ordered delivered promtly.
Good service.
April 13, 2019
Unprompted review
Great Service but the carriage charge…
Great Service but the carriage charge was eye watering, cost more than the product I was buying.
April 4, 2019
Unprompted review
Incredibly fast service
Incredibly fast service, very pleased with the product
April 4, 2019
Unprompted review
Can't order different items online so…
Can't order different items online so you will be left ordering multiple items paying for delivery for each!
Sent message to point out the online flaw, as yet to receive a reply, wonder why...
March 30, 2019
Unprompted review
Quicker delivery than expected
Quicker delivery than expected. Well packaged and good quality product. Very happy with the service.
March 29, 2019
Unprompted review
Sorry its late
Sorry its late, cannot fault the service. Ordered a set of door handles, and they were delivered within 2 days.
March 28, 2019
Unprompted review
Ordered & delivered next day
Ordered & delivered next day - great service, great product
March 27, 2019
Unprompted review
Easy to order
Easy to order, given a delivery date and then they managed to deliver early.good service would use again.
March 22, 2019
Unprompted review
Collection not quite ready on time!
March 20, 2019
Unprompted review
Ordered some concealed restriction…
Ordered some concealed restriction plates. All arrived well packaged and delivery was on time as advised.
excellent service
March 19, 2019
Unprompted review
Dog Flap
Dog Flap fitted into double glazed door.
We are delighted with our dog flap.Delivery was prompt. Thank you!
March 16, 2019
Unprompted review
Very helpful customer services.
March 12, 2019
Unprompted review
Our business use Window Ware on a…
Our business use Window Ware on a regular basis. Lorna is always very helpful and provides us with an all round great service!
March 6, 2019
Unprompted review
Great online experience and parts were…
Great online experience and parts were as requested. One of the items was missed during delivery but customer services team dealt with it effectively and sent me a replacement next day. Thank you so much, will order again.
March 3, 2019
Unprompted review
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