Wine Republic Reviews 

124
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Been dealing with Adam and the guys for a long time now. The addition of the new store is great, it’s a fantastic place to go browse and try some amazing wines. Adam’s always great with recommendation... See more

Rated 4 out of 5 stars

I originally gave this one star as the order was delayed and I didn’t get a response on phone or email. But eventually did get in touch and things were resolved.

Rated 5 out of 5 stars

Great wine tasting experience hosted by the extremely knowledgeable and friendly Alex. Reasonably priced wines by the glass and such a great way to try wines you wouldn't normally taste. Thanks for... See more

Rated 5 out of 5 stars

Heard about this company after reading an article in the guardian before Christmas. Was a little weary at first due to some of the previous reviews however I always look at other reviews people have... See more

Company details

  1. Wine Store

Written by the company

We offer a comprehensive range of wines from around the world. Specialising in old vintages and rare, hard to find bottles. Next day delivery and eco friendly packaging.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

124 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(124)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Heard about this company after reading…

Heard about this company after reading an article in the guardian before Christmas. Was a little weary at first due to some of the previous reviews however I always look at other reviews people have left for other businesses/services and all three people had left numerous 1 star reviews elsewhere (always sets alarm bells ringing!) so decided to give it a go!
So glad I did super easy, user friendly website and quick delivery I also purchased a gift card shortly after for a family member who has used and experienced the same great service.

March 1, 2023
Rated 1 out of 5 stars

Beware order never received

Beware order placed and never received and unable to make contact by phone, email, website or Facebook. I got my money back through the bank after reporting as a scam. I've reported this company to trading standards.

December 13, 2022
Unprompted review
Rated 1 out of 5 stars

False promises

Ordered Some very nice South Eastern Australian Grant Berge Shiraz. I paid for next day delivery. Wine arrived 12 days later with false promises from Adam, promising a refund that I have not receive. Overall I am quite disappointed and feel let down.

January 14, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. Have tried to get in contact with them 6 times through email and Instagram and am being ignored. Excuse of being off due to COVID was weeks ago and since I was told everyone was back in and my query would be replied to weeks ago it still hasn't. Received expensive wine as a gift which was corked and am expecting a replacement but just impossible to get hold of anyone.

October 25, 2022
Unprompted review
Rated 1 out of 5 stars

Missing Wine

Ordered 12 bottle of Pieropan Soave on 20.9.22. Order delivered on 23.9.22 missing three bottles of wine. The case was not tampered with. Desite emails I have not been compensated for missing wine.

September 23, 2022
Unprompted review
Show reviews in all languages. (124 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look