Zero Waste Medals took the logo design we provided for our charity trail run and produced an amazing sample taking on board our needs. Ordered the medals and they arrived promptly and in great conditi... See more
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Zero Waste Wooden medals made and finished in Shropshire UK
Unit 33, TF4 2RH, Telford, United Kingdom
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Replied to 66% of negative reviews
Typically replies within 1 week
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Ours was a last minute order and the team turned it around and got the medals to us in about 4 days. They sent through the design for confirmation before printing too. Very good service.
Staff were not friendly or helpful at all (apart from a lovely guy named Michael). From the moment I asked for a quote it seemed like I was just bothering them. Medals look ok, not exactly what I wanted - some are quite light in colour and therefore hard to distinguish what is on there. The most disappointing part of the service for me was the delivery. I ordered the medals 8 weeks before our event and triple checked that they would arrive in time, I was assured that it would be fine. The day before the event, they still hadn’t arrived and I tried to contact them
multiple times with no luck. Eventually they turned up at my offices around 1530 (on a Friday) in a battered HelloFresh box. I felt I should give three stars as the pricing was reasonable and ultimately the medals were similar to what I wanted and usable, however would not recommend.

Reply from Zero Waste Medals LTD
Great commitment to deliver our order even under difficult time pressures . Medals were top class and the kids loved them
The medals were great quality and matched our eco-week theme well! The only problem was that they arrived very close to our event date so caused some panic as to whether they would or wouldn't arrive on time.
Quick design of the medal. Good communication. However when the medals arrived the were all printed with the wrong dates. I called them immediately and they made and dispatched the whole order the same day with next day delivery. They made a mistake but quickly and efficiently corrected it. I would use this company again. The 4 Stars is purely down to the mistake with print on the medals, otherwise it would be a 5.
As always great service from Zero Waste Medals. A great sustainable product, good communication, and delivery on time. We'll use it again!
Marcin Lis - Race Director
Northstowe Half Marathon
Excellent customer service, when the delivery company lets us down the guys simply packaged up another batch of medals, sent them out for next day delivery with Royal Mail and made sure I had what I needed in good time for the presentations, no fuss, no bother, love these guys!
Medals were delivered on time (just): they have been generally well accepted although some people do prefer the bling of metal. The only criticism I would have is that in some cases the imprint on the wood is quite weak.
Excellent service and straight forward ordering process.
Medals were exactly what I was looking for, delivered very promptly and at a reasonable cost
Prompt replies to queries and very speedy delivery of brilliant medals which were so well received. Would use again and personalise them, so reasonable.
5 stars, excellent response to delivery of some medals, with a great design and arrived promptly.
Highly recommend
Will certainly be using for our events.
I was simply wanting to check the product & see the viability of our event - the prompt response & free samples were a great help.
Andrew was great to deal with, I hade to make 3 separate orders and he was helpful every time, and with a delivery issue and a colour issue he dealt with it straight away and made it all run smoothly. will use for all my medal needs in the future
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