I've ordered from this company for several years now and would thoroughly recommend them . I made an error when I was placing my recent order online which would have cost me quite a lot more money. St... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A truly professional company. They will always go the extra mile to make sure your pallet delivery goes smoothly… no mean feat! I have used the Beech Nestro for sometime now and am delighted a smalle... See more
A great family business. So friendly and well-organised and we like the new ‘express bundle’ options - great for when a whole pallet would be just too much. The quality of the briquets etc is first cl... See more
Company replied
I have been buying wood-waste briquettes from Wood Fuel Co-0p for some years now, as they offer the widest selection of products I have found. In addition their website has a huge amount of detailed i... See more
Company replied
Company details
Information provided by various external sources
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Written by the company
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Contact info
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, United Kingdom
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A truly professional company
A truly professional company. They will always go the extra mile to make sure your pallet delivery goes smoothly… no mean feat! I have used the Beech Nestro for sometime now and am delighted a smaller version - Beech Baby are available now. Significantly smaller, easier to handle and store but equally reliable. They burn well with delightful dancing flame.. what’s not to love!
March 10, 2026
Excellent service as usual.
Single phone call and three days later we were restocked with 3 pallets. Excellent service.
March 10, 2026
Excellent company to deal with
Excellent company to deal with, friendly, efficient and helpful with great products.
March 10, 2026
Excellent product
Excellent product. Beautifully organised delivery. Totally reliable.
February 23, 2026
Easy to order.Prompt delivery
Easy to order.Prompt delivery . Helpful delivery man all adds up to painless experience .
February 23, 2026
Good fuel at a reasonable price
Good fuel at a reasonable price - order goes through quickly
February 13, 2026
Reply from Wood Fuel Co-operative
Hi Amanda,
Thank you for your lovely review! We really do appreciate it. :)
Kind regards,
Ashley
Reply from Wood Fuel Co-operative
Hi Thelma, I'm really glad your order was delivered smoothly and that you're happy with everything. Thank you for taking the time to leave us a review! Ashley
Efficient and reliable as ever
Efficient and reliable as ever. This is my fourth order. Despatch and communication run like clockwork. Their delivery contractor, Palletways is excellent too.
February 24, 2026
Reply from Wood Fuel Co-operative
Hi Catherine,
Thank you so much for your continued custom; we really do appreciate it. I'm really pleased that everything works well for you. Have a lovely weekend,
Ashley
This was my first time using Wood Fuel…
This was my first time using Wood Fuel Coop, and they were frictionless. The website is well laid out with adequate information about all their products - without hype. It was easy to pick the product to suit my stoves. Then, ordering was effortless and delivery rapid - with excellent feedback from Palletline
February 3, 2026
Reply from Wood Fuel Co-operative
Hi Ian, it's lovely reading this review, thank you! I'm delighted your first experience with us went so well; thank you so much for taking the time to review us. Enjoy your wood fuel! Ashley
Fantastic experience from start to finish
This is this second order I have placed with wood fuel co-operative for and they have been fantastic. Ordered a mixed pallet and all the products are all very good quality and have a really good burn time. Website is very well thought out and makes it very easy to add further items to your pallet. I also must add that the guys who delivered the pallet on both occasions were very friendly and helpful pulling the pallet into the garage excellent service thankyou will definitely order again
February 9, 2026
Reply from Wood Fuel Co-operative
Hi Louise, It's great to hear that you are enjoying your wood fuel; it's really handy being able to mix a pallet to your own requirements. And excellent that Palletways did their part so well; we are always delighted to be able to pass on good feedback.
Enjoy your fuel and have a good weekend, Ashley
Hardwood Briquetts
Hardwood Briquetts. First-class product, Rapid delivery, excellent service.
January 29, 2026
Reply from Wood Fuel Co-operative
Hi Howard, it's great to hear you are enjoying the briquettes; thank you for letting us know. Stay cosy! Ashley
Woodfuel Cooperative provides tremendous logs and service.
Woodfuel Cooperative responds very quickly to an order, lets me know when it is processed and despatched, and the delivery company informs me of the due date, updating with an email and text with estimated time (which they meet with ease). Brilliant service all round. (And the logs are great too, burn well and give out a lot of heat).
February 2, 2026
Reply from Wood Fuel Co-operative
Hi Michael, what a lovely review, thank you! It's great to hear that everything went well. Thank you very much for taking the time to review us. Enjoy your fuel! Ashley
A consistently reliable company…
A consistently reliable company offering quality wood fuels.
Great support and efficient handling of orders.
January 30, 2026
Reply from Wood Fuel Co-operative
Thank you Chris, I'm pleased to hear you're happy. We very much appreciate you taking the time to leave us a review. Have a good weekend, Ashley
Out of stock item
Item was out of of stock when I initially tried to order these but was advised as soon as stock became available they would let me know so I could complete my order.
January 23, 2026
Reply from Wood Fuel Co-operative
Hi Karen, I'm glad you got your Heat Logs and I hope you're enjoying them. If anything is ever out of stock just let us know; we're always happy to help! Thank you for taking the time to review us. Many thanks, Ashley
Another great purchase - thanks!
Great options to choose from, simple ordering and efficient delivery! Again…!! Have had multiple orders from you, all great - will keep using! Thanks, R
January 29, 2026
Reply from Wood Fuel Co-operative
Thank you! It's great to hear that you're happy still - we love that! Enjoy your fuel and we'll see you again soon :) Ashley
Returning customer
I am a returning customer to Wood Fuel Co-operative for several years now. Friendly, informative and efficient always. The website is very user-friendly and has a great range of products. The delivery is always quick and efficient. Updates given all the way through the process.
January 27, 2026
Reply from Wood Fuel Co-operative
Good morning Mrs Samuell, it's lovely to know that you're happy enough to keep using us year after year; there's no greater compliment. We look forward to hearing from you again next year. Many thanks, Ashley
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