Woodpecker Interiors Reviews 

I ordered and paid for this table in June 19th only to be told that there was an 8 week wait, at the end of August I had to contact Woodpecker to find out where my order was. After several calls I was told there was a further delay and would arrive at the end of September at this point they told me that is they refunded me my money I would go the back of the queue when they came into stock. After waiting for so long all I wanted was my order so I waited again. After more calls I eventually got my table on the 13th October 4 months after ordering and paying,would I recommend them NO

Excellent service. Good price and prompt delivery! What more can you ask?
The delivery men even carried it upstairs.

Such a lovely product and well packaged. Easy to deal with and very quick delivery.

The goods were really great quality. Unfortunately, the delivery process wasn’t good. I received some very odd emails & when delivery day came my items arrived at around 7pm even though my delivery slot was meant to be much earlier. The promised phone call from the driver did not materialise. Not great when you consider the depot they came from is about 30 minutes drive from my home.

Nice and easy to order and they were in contact with me the whole time of the order and were very helpful

lovely products, well-packaged and fast delivery.

Fantastic service, great correspondence regarding delivery. Item arrived as agreed and well packaged!

We all know how rare it is to come across a genuine company that really cares about their customers. Woodpecker are in this categories. I needed a specific table at short notice and they and made it happen. I received it within a week as promised.
Down to earth, Clear, thorough and great customers service and great product.
Long live independent British companies especially ones that care for their customers!
Woodpecker Interiors - you rock! Highly recommended

4 bedside cabinets, delivered on time and in good condition at a fraction of the price elsewhere on the internet

Ordered a clock and reallly happy when it arrived just what I was looking for. Although company seems to have a strange delivery system which could potentially delay receipt of items I was not in any hurry and happy to accept their terms. Kept up to date regularly with status of order so in all very pleased.

Beautiful furniture delivered very quickly.
Really helpful staff. Would highly recommend them.

Excellent communication from initial order through to delivery. They kept me informed at all stages and the delivery was actually early! Delighted with my TV cabinet and would recommend to friends and family👍

The product that I bought from them was fabulous - a very unique furry zebra print top hat pendulum ceiling lamp. Doesn’t give out the best light in the world - but fabulously stylish and I love it.

I admit that the delivery wait was quite prolonged for such a small item (around 6 weeks) but timescale was made clear to me when ordering. There was a problem with their (independent) delivery company that increased my wait, however Woodpecker kept me up to date, were helpful with my enquiries & I would use them again. I wish I could include a picture of the fab product...

Excellent Quality. Professional Delivery. Great Team. Will be using again.

WARNING :
Company and product ok but service is dreadful courier company, first of all had this ,,,Hi your Woodpecker Interiors (Centurion) delivery is currently running approximately 2 hours behind schedule due to severe traffic. Please accept our apologies, we will be with you as soon as possible. Kind regards, Kinetic Logistics.

Waited in all day no further calls 5pm woodpecker closed and kinetic closed
next morning phone rings at 7 am to say be 20 mins.

Please buy from somewhere else.

I ordered a tv cabinet from this company which when delivered was damaged after waiting three weeks for delivery. I then had to wait nearly three more weeks for a replacement item to be sent. This item was also damaged as it had scratched glass and a broken leg. I then had to return the item myself to the warehouse (over an hours drive from where i live). The warehouse was like a dumping ground. I was offered a refund within twenty four hours but this didnt happen, so I had to call up to prompt them to process my refund.

Shocking, please buy elsewhere!!

Please do not use this company. I ordered and paid for product, then told they no longer stocked item, weeks later got a refund.
Product mysteriously arrives whilst I'm on holiday then get very threatening emails about my not paying for product

It's been two weeks but no sign of my furniture (or dispatch update) and can't get hold of their customer service. I have no choice but to raise a chargeback. Please avoid this company

What a horribly stressful experience dealing with this company was. I ordered a mirror worth almost £130, there was a time slot allocated for the delivery. The driver called 1 hour and 10 mins earlier and was annoyed that our address does not come up in his SatNav yelling that he is not familiar with the area. First, myself, than my husband spent about 15 mins each with him on the phone giving him directions and trying to explain to him as clearly as possible how to get to our address. At some point he said that we ruined his day because finding our address gave so much trouble to him (WHAT?!). After all the tiring explanations and my husband's detailed description of how to get to our address, the driver finally told us that he had found it (we were not at home since it was earlier than our time slot), and we had advised that since he had come earlier, he should leave the parcel with our neighbours which driver refused to do claiming that he did not want to leave the parcel with some random people (we know our neighbours and it would have been rather safe to leave the parcel with them!!!), and he would rather leave it in our bin shed behind the bins. I can't imagine how the parcel could have fit into our bin shed as it was quite a bulky revolving full length mirror and the shed is tiny and not as tall. Anyway, after we got home after about 15 mins since our last conversation with the driver, the parcel wasn't there. We spent an hour checking all our area – we thought he had left it somewhere else since he couldn’t find the address for an hour, but we did not find the parcel…
I have contacted the supplier next day and they started their “investigation”. They first said that they would send me a replacement ASAP and asked if we had a CCCTV. After I informed then that we didn’t have any cameras in our area, they just stopped replying to my emails and when I called them a few days later they advised me to go to the police, raise a claim and forward them a criminal case number. I wasn’t happy about that because they charged me immediately, they didn’t deliver my order and basically were saying that I have to resolve my problem by myself. So I went to the Police and was advised that it should have been the supplier to raise a criminal case as if I do it from my side that would mean that I acknowledge the delivery of my parcel and it is now considered MY property and means that I’m not eligible for any refund. Nice trick, Woodpeckers!
Another thing important to mention – I really doubt the parcel was actually stolen. It was only 15 mins that it stayed unattended, we NEVER ever had anything stolen in our area before, it was left in our bin shed (no one else uses it) – not sure if the driver actually left it there thought, if it was in the bin shed it would just look like a box left by the bins – 99% of people would think it was just an empty package box put into recycling! And even if somebody really try to steal it that would take at least two people – it was a big full length mirror with a base in two big boxes and this would look really suspicious to our neighbours who know us very well!! That all just sounds unrealistic to me. However, Woodpeckers chose to believe their incredibly rude driver who were saying that he delivered the parcel rather than to help the customer.
Now the issue is resolved thanks to Paypal, I’m getting the refund.
Please be aware, and better stay away if you don’t want to waste your money and time.

Have recently placed two orders with this company and, so far, happy.

My first order was for two console tables and two mirrored side tables. Unfortunately the mirror tables are currently out of stock but, I was immediately telephoned (yes telephoned - spoke to a real person) ) by a lady who said that delivery of these tables were not due until December and gave me the option to cancel my order. As I'm currently refurbishing home and other items (sofas etc) will not be arriving until December I said I was happy to wait,

Happy with console tables, only one arrived initially but a telephone call very quickly resolved the problem and my second table arrived promptly. I was also offered a 5% discount for my inconvenience and an apology for the table not arriving on the first delivery.

Two weeks ago I ordered two chairs (using my discounted 5% voucher). Chairs arrived promptly and are beautiful and just what I wanted. The delivery is excellent, you are given a time slot which is also excellent and the drivers wait patiently for you to unpack and check your order (as you are advised to do by Woodpecker when they notify you of the delivery date).

The only thing I would say is they do need slightly better descriptions of the products on the website as this would make it easier for you to know whether the product is going to suit you needs.