I ordered a shoe cupboard at 470 pounds and instantly received an e-mail confirmation. It said the payment would be in the name of 'The Retail Group Ltd'. Payment was taken within a day, the 21st of... See more
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This business re-incorporated in April 2020. The website is good with lots to choose from. However, orders are slow and communication with the company is difficult\impossible. The "in stock" mirror... See more
I found my furniture on Woodpecker's website, but needed to ask a couple of questions, so called them. The young lady could not have been more helpful. Order placed with ease, delivery made on time, w... See more
Company replied
We all know how rare it is to come across a genuine company that really cares about their customers. Woodpecker are in this categories. I needed a specific table at short notice and they and made i... See more
Company replied
Company details
Information provided by various external sources
Woodpecker Interiors is a furniture retailer specialising in furniture collections from around the world.
Contact info
Woodpecker Interiors Unit 4A Hanley Business Park Cooper Street Hanley, ST1 4DW, Stoke on Trent, United Kingdom
- 01212881897
- sales@woodpeckerinteriors.co.uk
- woodpeckerinteriors.co.uk
3.1
Average
203 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service great delivery service
March 15, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Sam,
Thank you for your fantastic feedback, I am so pleased to hear how happy you were with your delivery.
We look forward to seeing you again soon.
With kind regards
Woodpecker Interiors
Superb customer service.
I purchased a beautiful mirror from Woodpecker interiors. The staff kept me up to date with my order & delivery details. Very happy . Thank you so much.
March 14, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Akile,
Thank you for your review, I am so pleased to hear how happy you are with your new mirror. We look forward to seeing you again soon.
With kind regards
Woodpecker Interiors
Lovely product with delivery service…
Lovely product with delivery service which was on time, with up to date communication and care in handing over the product
March 14, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Linda,
Thank you so much for your lovely feedback.
With kind regards
Woodpecker Interiors
I have purchased a number of items from…
I have purchased a number of items from this company. The items are as described and in great condition when delivered. The delivery company used are always courteous and helpful.
March 14, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Jo,
Thank you for your fantastic feedback. I will make sure your comments are passed on to our delivery company.
With kind regards
Woodpecker Interiors
Excellent 5 star
Good price and excellent sustomer service
Excellent customer service and no problems with delivery. Will definitely buy from Woodpecker again. Have already recommended to friends.
March 14, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Mairead,
Thank you for your 5* review, we are so happy to hear you have received top class service and hope we can do the same again in the future!
Your feedback is very important to us and we thank you for taking the time to do so!
With kind regards
Woodpecker Interiors
Outstanding service
I ordered a large floor lamp from Woodpecker Interiors. Unfortunately I was going away for the day it was due to be delivered so rang them and said I would be happy for the package to be left in my garden. However, the delivery guys turned up at 7am with it which I thought was outstanding service and I was able to inspect the lamp before I left home.
March 14, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Maria,
Thank you for your fantastic feedback. We look forward to seeing you again soon.
With kind regards
Woodpecker Interiors
Great product
Quick delivery, communicative customer service, very helpful with queries, product brilliant
March 14, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Bob,
Thank you for your fantastic feedback. We look forward to seeing you again soon.
With kind regards
Woodpecker Interiors
Just Don't Use Them....
March 13, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Simon,
I'm so sorry to hear you did not have a good experience. I can only apologise for the inconvenience caused for you to give us 1 star review.
If you would like us to resolve the issue you have do get back in touch with us so we can put it right.
Wooden kitchen chairs
I bought four chairs. It was delivered on time and in good order. The service was impeccable.
March 7, 2018
Unprompted review
Reply from Woodpecker Interiors
Thank you so much for your lovely feedback.
We look forward to seeing you again soon.
Happy Customer
Very quick service! They worked to have my piece of furniture delivered before Christmas which initially was looking unlikely.
Thanks guys :)
March 7, 2018
Unprompted review
Reply from Woodpecker Interiors
Dear Michelle,
Thank you so much for your lovely feedback. I will make sure your comments are passed on to Paul who dealt with your order. We look forward to seeing you again soon.
The lamp I ordered was exactly what I…Good experience
The lamp I ordered was exactly what I was looking for. The website was easy to order from and my order came with a very helpful delivery man who came exactly when he said he would. The lamp is lovely and I am very pleased with the after service from the company. I would definitely order from this company again.
March 6, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Pamela,
Thank you so much for your lovely feedback. I am so pleased to hear how happy you are with your new lamp and your overall Woodpecker Interiors experience.
We look forward to seeing you again soon.
Great service and great product
I bought a beautiful large clock/mirror from Woodpecker Interiors. The service was great, the clock is amazing and it arrived on time and was packaged very securely.
March 6, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Helen,
Thank you so much for your lovely feedback. We look forward to seeing you again soon. Have a great day.
Happy Customer
Very pleased with the communication from the company. Goods arrived in good order, very well packed. Would be happy to purchase from them again.
March 5, 2018
Unprompted review
Reply from Woodpecker Interiors
Thank you so much for your lovely feedback. We look forward to seeing you again soon. Have a great day.
great communication
great communication, on time deliveries. I haven't experienced any issues or problems with both of my orders and the furniture is of great quality and looks fantastic. Happy customer
March 5, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Peter,
Thank you for taking the time to let us know how happy you are with your new
furniture. I am so pleased to hear your delivery went well.
We look forward to seeing you again soon.
They kept me informed with delivery…
They kept me informed with delivery once the courier delivered he was so accommodating with .e checking the stools as no returns if you sign for them on delivery which I feel is abit unfair on the courier! Stools were great although one has indentation on seat but I'm sure will eventually wear in.
February 28, 2018
Unprompted review
Reply from Woodpecker Interiors
Hi Mrs Jones. Thank you for your positive & honest feedback, I am glad to hear you are happy with your purchase & satisfied overall. Let me know how you go on with the stool indentation. Have a great day & weekend.
Matthew
Quality and service
Lovely item and really easy to deal with this company. Would definitely order from them again.
February 28, 2018
Unprompted review
Reply from Woodpecker Interiors
Thank you for your positive & honest feedback, I am glad to hear you are happy with your purchase & satisfied overall. Have a great day & weekend.
Matthew
Excellent company to buy from..All good.
February 26, 2018
Unprompted review
Reply from Woodpecker Interiors
Thank you for your positive & honest feedback, I am glad to hear you are happy with your purchase & satisfied overall. Hope to see you again soon. Have a great day & weekend.
Matthew
Really prompt delivery and good…
Really prompt delivery and good communication beforehand, love our lamp and at a price that bettered anyone else!
February 26, 2018
Unprompted review
Reply from Woodpecker Interiors
Hello Clare,
Thank you so much for your lovely feedback. I am so pleased to hear how happy you are with overall Woodpecker Interiors experience. We look forward to seeing you again soon.
Beautiful mirror
Beautiful mirror. Very pleased with the communication and the delivery men were extremely helpful and very pleasant. This online store has different products to elsewhere at competitive prices . Would recommend
February 26, 2018
Unprompted review
Reply from Woodpecker Interiors
Hi Mrs Howlett. Thank you for your positive & honest feedback, I am glad to hear you are happy with your purchase & satisfied overall. Have a great day & weekend.
Matthew
Really delighted with this product
Really delighted with this product, helpful delivery men, woodpecker provided exactly what was described, they look amazing
February 26, 2018
Unprompted review
Reply from Woodpecker Interiors
Hi Wendy. Thank you for your positive & honest feedback, I am glad to hear you are happy with your purchase & satisfied overall. Have a great day & weekend.
Matthew
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