Woodpecker Production Limited Reviews 

131
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great experience from start to finish purchasing a hot tub for my business. Really first class product with an absolute exemplary service,,,, So pleased with everything and planning more purchases... See more

Rated 5 out of 5 stars

Fantastic team who made our hot tub exactly to our specifications. Delivered in the original timeframe at the point of order. Great delivery team more than happy to help to have our tub set up. Would... See more

Rated 5 out of 5 stars

Absolutely delighted with our new sauna. The builders worked extremely hard putting it up and ensuring that it was perfect before leaving. It's great, gets super hot within minutes. Would 100% recom... See more

Rated 5 out of 5 stars

Huge thank you to woodpecker hot tubs and saunas. The team were brilliant from start to finish, the delivery date was on target and installation was fast and efficient. We were all able to relax an... See more

Company details

  1. Manufacturer
  2. Garden Furniture Shop
  3. Health Spa
  4. Hot Tub Store
  5. Spa Garden

Written by the company

It’s the great way to let your mind and body to relax…


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

131 reviews

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No recent history of asking for reviews

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4.6

All reviews

(131)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Great company. I brought 2 of these hot tubs 9 months apart. Both times my experience dealing with this firm was very positive

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service
Waited a little while for Hot Tubs to come,but Wow we are we so pleased with it,we went in it for the first time after returning from our holiday lit the fire and within an 1 1/2 to 2 hours we had 40° water amazing we previously had a cheap blowup hot tub which took about eight hours to reach that temperature. (Amazing)
Our Hot Tubs did take about seven weeks for delivery and we were a little bit worried as we haven’t heard anything but when ever I message Andreas and his team they came back with a quick response so no need to worry on that front.
Should’ve ordered one years ago 10 out of 10.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

I’ve probably had my wood fired hot tub…

I’ve probably had my wood fired hot tub for over two years and can not fault it. And who knew then that the world economy would be in such a state. I have been given enough off cuts of wood that will keep it going for months to come yet. If I load it right up I can have it ready in two hours. Sellers were very helpful and still are. Many thanks team

October 13, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing service in the end!

I spoke to Anita through eBay originally but ended up buying through their main company. She answered everything really quickly. After a few weeks I went back to Anita to check when it would arrive but the account had disappeared. I was incredibly worried, even contacted another company to buy a similar HT. I finally had a response from Anita and Andrew to say everything was running on time and a date for drop off. Everything did work out well in the end and the HT is AMAZING! I would say to Andrew and Anita that you should think about providing a order email to your customers to give them peace of mind. It was quite a stressful 48 hours!

April 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great service!

Spoke Adrius and his team. We needed delivery to a very remote area and on a specific day and that was exactly what happened.
Great service and happy to chat regarding any installation queries I had.
Overall a great tub at a good value price.

January 10, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Really great team. I was worried about paying upfront so they said happy for me to pay in delivery. Great service, the tub didn’t fit into the gap originally so they took it away and came up with you solution.
I had many questions on set up and again they are quick and efficient in answering.
Great product, great guys. Thank you!!

September 19, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic hot tub and friendly service

Took awhile for the wood fired hot tub to arrive, but well worth waiting for
Audrius and his wife answered all our questions and was very pleasant to deal with
We collected ourselves and the gentleman at his warehouse are very helpful with loading up and answered any questions we had regarding usage of the wood burner / hot tub
Good quality product at a very reasonable price very very happy

January 1, 2022
Unprompted review
Rated 5 out of 5 stars

Worth the wait.

Fantastic hot tub, takes no time to heat up, delivery was delayed but eventually we received it and we are extremely happy. Its definitely worth buying the lights and jacuzzi. Thank you.

September 1, 2022
Unprompted review
Rated 4 out of 5 stars

Definitely recommend

Excellent pre sales service & very good quality products. Few minor issues have managed to be resolved so would definitely recommend Andrew & his firm.

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

It is an excellent jacuzzi

It is an excellent jacuzzi. Very pleased with it. It is very easy to heat up to 40 degree celsius. I can just recommend this product from this guys. Answer to any questions are straight away. Amazing customer service A+. Thank you

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Log burner Hotub

I purchased this Hotub a couple of months ago, I’m very impressed with it, takes about 3hrs to heat up from cold, my electric Hotub takes 24hrs!! Woodpecker tubs are great to deal with and superb customer support, I had a couple of concerns which was quickly explained to me. I recommend them highly.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Lovely company to deal with

Lovely company to deal with. Audruis really looked after me, the sauna is amazing. Delivered exactly when he said it would be and really great after sales service. Highly recommend!

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Lovely tub, amazing team fixed issues fast

I have a lovely wood fired hot tub. There was an issue with the fire box about a year after I bought it. The team were absolutely amazing, the came over and took it away, completely re- welded the box. Unfortunately that didn't fix the issue so they came back and replaced the whole firebox with a completely new one. Really fast, really helpful and really lovely. Buy with confidence that if there are any issues they will fix them and make sure that your experience is lovely along the way. I can't recommend highly enough 6*

October 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great service from initial purchase…

Great service from initial purchase…
Great service from initial purchase through to delivery. Great communication throughout, excellent hot tub, really well made at an excellent price.
We would definitely recommend Woodpecker.

October 12, 2022
Unprompted review

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