Exceptional quality. Outstanding service. They have thought of everything with regards to accessories. We cut down and fitted ourselves and it couldn’t haven gone smoother. Lights look amazing too. Th... See more
Company replied
Location
Switch locationOakwood Hill Industrial Estate, IG10 3TZ Loughton, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
WoodUpp offers excellent products. They may not be the cheapest option on the market, but the quality is something you can both see and feel. The materials are well made, the finish is superb, and the... See more
Company replied
Arrived damaged still no replacement been sent avoid. Still nonone has been intouch after the reply on here please can a replacement be sent asap its been over a montg
Company replied
Good quality product, ordered after receiving a sample. Not yet put on the wall. Easy to order online. Well packaged, arrived on time. The panels are heavy so beware when lifting them.
Company replied
Company details
About WoodUpp - United Kingdom
Written by the company
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Written by the company
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contact info
Oakwood Hill Industrial Estate, IG10 3TZ, Loughton, England, United Kingdom
- +44 208 089 9996
4.6
Excellent
198 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent quality!
We bought these on the Black Friday sale. Our panels arrived on time and were fitted with ease. We used them in our living room and has given the room a warm accent.
The person that glued the panels to walls said they were the best ones he had worked and would definitely recommend!
December 16, 2025
Reply from WoodUpp - United Kingdom
Thank you so much for taking the time to share your experience! We’re delighted to hear that your panels arrived on time, were easy to fit, and added a warm accent to your living room. It’s especially great to know that your installer rated them so highly and would recommend them. Thanks again for choosing us—and for shopping our Black Friday sale!
Easy to order and I was even contacted…
Easy to order and I was even contacted to make sure I knew what I ordered was correct. The finished product is amazing. Really finished off our media wall just th way we wanted
December 16, 2025
Reply from WoodUpp - United Kingdom
Thank you so much for taking the time to leave such a lovely review! We’re really pleased to hear that you found the ordering process easy and that our team could help ensure everything was correct. It’s fantastic to know the finished product was exactly what you were looking for and that it completed your media wall perfectly.
Thanks again for your kind feedback
The process of buying the panels was…
The process of buying the panels was easy and the fitting was fairly easy. The outcome is stunning and has made the room warm, modern and made me want to do other rooms
December 15, 2025
Reply from WoodUpp - United Kingdom
Thank you so much for your lovely review! We’re really pleased to hear that the ordering process was straightforward and that the installation went smoothly. It’s great to know the panels have transformed your room and given it a warm, modern feel. We’d be delighted to help if you decide to update other rooms too — thanks again for choosing us!
Top notch, as ever!
As ever, WoodUpp was a pleasure to deal with and their products were even better than anticipated.
Although this time we only bought some accessories, they were great.
December 8, 2025
Reply from WoodUpp - United Kingdom
Thank you so much for taking the time to leave a review. It really means a lot to us to hear that you continue to enjoy working with us. Even when it’s just accessories, we put the same care and attention into them, so it’s great to know they hit the mark for you. We truly appreciate your ongoing support and look forward to helping with your next project.
Reply from WoodUpp - United Kingdom
Thank you so much for your kind review! We’re delighted to hear that you found the product easy to handle and use. Your feedback is greatly appreciated and means a lot to our team. 😊
Great product
Really good customer service received from the Woodup team and the product was exactly as described. Our room looks lovely.
December 29, 2025
Unprompted review
Reply from WoodUpp - United Kingdom
Thank you for your kind feedback. It’s great to hear that our team was able to look after you and that the product met your expectations. Knowing it’s made such a positive difference to your room is exactly what we love to hear. Thanks again for choosing WoodUpp and for taking the time to share your experience.
Every time I had a question I received…
Every time I had a question I received all the help I could ask for! Before purchasing I compared a few similar products, these were the best by some way. The end result was perfect, even though we are not experts at diy. We simply planned the work and asked the relevant questions. Amazing staff and service. Well done guys!! Top marks!!
November 24, 2025
Reply from WoodUpp - United Kingdom
Thank you so much for taking the time to leave such a fantastic review! 🌟
We’re really pleased to hear that our team was able to support you at every stage. It’s great to know you felt confident choosing us after comparing options, and that the end result turned out perfectly.
Your kind words about our staff and service mean a lot to us. We’ll be sure to share your feedback with the whole team. Thanks again for the top marks, and enjoy the finished result.
Mixed Experience
I recently made a purchased from the WoodUpp website and would like to share my experience. There are several positives worth mentioning. The website is straightforward and user-friendly, making navigation simple. The purchasing process was also seamless and easy to complete. Additionally, I found the products to be competitively priced, which was a definite advantage.
However, there were some areas that could be improved. My order, though relatively small, was split into two separate deliveries. While the first part arrived within the expected timeframe, the second part was delivered later than anticipated. Unfortunately, I did not receive any communication from the company regarding the split delivery or the delay of the second part. This lack of information made it difficult to coordinate with my joiner, who was scheduled to complete the installation but was unable to do so due to the incomplete delivery.
At this stage, I am unable to comment on the quality of the products, as they remain unopened in their boxes. I hope to provide further feedback once installation is complete.
November 25, 2025
Reply from WoodUpp - United Kingdom
Thank you for taking the time to share your experience. We’re really glad to hear that you found our website straightforward and user-friendly, and that the purchasing process was seamless. We’re also pleased that you found our pricing competitive.
We’re very sorry to hear that your order arrived in two separate deliveries. When the order was dispatched from our warehouse, all items were sent at the same time. However, as this was during the busy Black Friday week, some consignments reached the local delivery depots at different times. While the couriers made every effort to deliver on schedule, unfortunately, delays did occur. For this, we sincerely apologise.
We’re always looking for ways to improve our service, and your feedback will help us work with our courier partners to improve communication and prevent similar issues in the future. We hope that once your installation is complete, you’ll enjoy the products.
Brilliant speedy service…
Brilliant speedy service from this company. Will use again
November 25, 2025
Reply from WoodUpp - United Kingdom
Thank you for your great feedback ☺️ We’re delighted to hear you were happy with our speedy service. We really appreciate your support and look forward to working with you again in the future.
Reply from WoodUpp - United Kingdom
Thank you for your lovely review 😃 We’re so pleased to hear you’re happy with the product and how it looks in the wall. Your recommendation really means a lot to us—thanks again for choosing us!
You didn’t send everything required to…
You didn’t send everything required to put up my shelf, so I had to write to you about that and have the bits sent and then a week later, my strip light broke and we had to replace the unit.
The way you dealt with the problems was very efficient so this isn’t a complaint, just wasn’t a great experience.
November 23, 2025
Reply from WoodUpp - United Kingdom
Thank you for taking the time to share your experience. We’re very sorry that not all of the parts were included in the box initially and that you later had an issue with the strip light—we understand how frustrating that must have been.
While we don’t often see issues like this, we’re glad we were able to resolve both problems quickly and efficiently for you. We really appreciate your understanding and your balanced feedback, and we’ll use this to help us improve our checks going forward. Thank you again for bringing it to our attention.
Absolutely 1st class service
Absolutely 1st class service. Had a missing part from delivery (delivery companies fault) and 1 email to woodup resulted in a replacement being sent immediately.
November 24, 2025
Reply from WoodUpp - United Kingdom
Thank you for your fantastic review ☺️ We’re really pleased we could resolve the issue quickly and get the missing part sent out straight away. Providing first-class service is always our priority, even when things are out of our control. Thanks again for your understanding and for choosing WoodUpp!
Fabulous product, would definitely recommend!
Fabulous product.. installation was good, backing material is tough to cut especially around plug sockets but would rather have that than it being flimsy.. looks amazing when installed, loads of ‘wow’ comments when people see it..
November 22, 2025
Reply from WoodUpp - United Kingdom
Thank you for such a great review 😊 We’re really pleased to hear you’re happy with the product and the finished result. It’s fantastic to know the end result was worth it and that you're getting plenty of lovely comments. Thanks again for choosing us and for sharing your experience.
Reply from WoodUpp - United Kingdom
Thank you for your review ☺️ We’re glad to hear everything went smoothly and that your panels arrived on time. We really appreciate you choosing us.
Excellent product
Excellent product, easy to install, looks amazing, and the tv bracket makes the tv installation so much easier. I would highly recommend.
November 24, 2025
Reply from WoodUpp - United Kingdom
Thank you for your excellent review 😊 We’re delighted to hear you found the product easy to install and that it looks amazing. It’s also great to know the TV bracket made installation much simpler for you. Thanks so much for the recommendation—we really appreciate it!
Impressive all round
Love the panels, actually bought last year, the TV bracket is great good bit of kit..
November 23, 2025
Reply from WoodUpp - United Kingdom
Thank you for your review! We’re really pleased to hear you’re still loving the panels and that the TV bracket has been a great addition. It’s always great to know our products are delivering long-term satisfaction. Thanks again for choosing us!
Happy
Ordered what I wanted and arrived within a couple of days.
Installed and now very happy.
Thank you.
November 24, 2025
Reply from WoodUpp - United Kingdom
Thank you for your kind review! We’re glad to hear your order arrived quickly and that you’re very happy with the end result. Thanks so much for choosing us 🌟
I absolutely loved the tv wall mount so…
I absolutely loved the tv wall mount so easy to fit not drill not strews. Took the stress out of putting the TV on the panelling, would definitely order some more things from the site.
November 18, 2025
Reply from WoodUpp - United Kingdom
Thank you so much for your kind review! We’re really happy to hear that you loved the TV wall mount and found it easy to fit—especially that it took the stress out of mounting your TV on the panelling. We truly appreciate your support and look forward to welcoming you back again soon! 😊
Reply from WoodUpp - United Kingdom
Thank you so much for taking the time to leave us a review. We’re really pleased to hear that you’re happy with the product quality, design, and our service. Your feedback means a lot to us and we truly appreciate your support.
Ordered 2 southern oak aku panels to…
Ordered 2 southern oak aku panels to create a sliding cupboard under my staircase for my electric meter, came out amazing with all the hard work of our carpenter that carried the job out. Overall happy again great products and amazing materials.
December 13, 2025
Unprompted review
Reply from WoodUpp - United Kingdom
Thank you so much for your kind review! We’re delighted to hear that the Southern Oak panels worked perfectly for your under-stair sliding cupboard and that the final result looks amazing. It’s great to know our materials met your expectations, and credit to your carpenter for bringing it all together. We really appreciate your continued support and are glad you’re happy with the products once again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.