Woof Pack Reviews 

2,340
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 378 reviews, reviewers had a great experience with this company. Consumers consistently praise the truly outstanding customer service team, noting that representatives are exceptionally fast to respond and very accommodating when modifying monthly orders to fit specific customer preferences. Pets across many households get extremely excited every single month, eagerly opening colorful packages filled with delightful items, fun novelty toys, and tasty treats. However, some people mentioned that certain play items lacked proper durability and consequently wore out very quickly during normal daily use. Additionally, a few reviewers felt that cancelling the recurring subscription service involved unexpected difficulties and complicated administrative hurdles.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting durable, fun toys and tasty... See more

Quality

Customers had ambiguous experiences with quality, as many reviewers praised the durable toys and excellent,... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting attentive specialists who... See more

Subscription

Reviewers express mixed feelings regarding the subscription service, as many consumers highlight how excited... See more

Service

Reviewers highlight positive aspects of service, noting top notch and professional experiences with very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My Jasper loves his boxes, every month he gets so excited when I bring his box in, we open it together and he's filled with so much joy and fun and loves all the treats!! Would definitely recommend fo... See more

Rated 4 out of 5 stars

We signed up for the 12 month subscription we've only recieved two boxes so far. The first box was great, the second box we weren't overly impressed with. I contacted customer service and they were ve... See more

Rated 5 out of 5 stars

I absolutely love this company. Their toys outlast all other toys. I am not sure what they do different but I hope they keep doing it. My big puppy, Teddy, has an overbite and struggles with certai... See more

Rated 5 out of 5 stars

I’ve been loving Woof Pack so far! Their customer service is absolutely amazing, they responded so quickly and were incredibly helpful and accommodating when I needed to change my chosen package to be... See more



Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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4.0

All reviews

(2,340)

375 reviews in the last 12 months

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Rated 5 out of 5 stars

Woof Pack has quickly become one of our…

Woof Pack has quickly become one of our absolute favorite monthly treats 🐶💖 Every time a new box arrives, it honestly feels like a little celebration for the pups. The excitement is real—from the second they see the box to the moment we open it, tails are wagging nonstop!

What I love most is how thoughtfully curated everything is. Each month feels fresh and different, with a perfect mix of adorable toys and high-quality treats. The toys are always super cute, durable, and actually keep my dogs entertained (which says a lot!). And the treats? Total hit every time—clearly made with ingredients that my pups not only enjoy but get excited for.

It’s also such a fun way to discover new products I wouldn’t normally pick up myself. Every box feels like a surprise, and it keeps things interesting for both me and my dogs. You can tell a lot of care goes into making each month special.

Watching my dogs light up when they dig into their Woof Pack honestly makes it so worth it. It’s more than just a subscription—it’s a monthly moment of joy 🐾✨ Highly recommend for any pet parent who loves spoiling their fur babies and keeping things fun, exciting, and full of surprises!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Adorable toys!

My dog Goliath, who recently passed away was crazy about the treats. My two king cavalier charles pups Bentley and Marigold love the toys! Marigold's favourite is the bra and the two of them play tug of war with it! Great customer service as well!!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

You will never regret this purchase.

I think we are on our 3rd or 4th woof pack, and Digby gets more and more excited each time.
He knows the box now, and “tries” to help get it open. Let me tell you, he is not as helpful as he thinks but he can’t control his excitement either. A video of the opening is something I look forward to every month ( this was something I purchased as a gift for my nephews pup).
The toys themes are fun (for us humans) and are very good quality.
The treats are great and I feel good giving them to my furry nephew.
I will continue to keep this subscription for Digby for years to come.

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

We love receiving the boxes each month

We love receiving the boxes each month! Our dog is so excited for his new toys and treats! He is a toy destroyer, and we find that toys are a good value, some more durable than others. The treats are high quality, usually freeze dried meats. We’d like to see a durable toy more often even though he loves ripping apart the stuffed animals! It’s fun for us to have a cute different theme each month. We noticed the shipping has changed in the past few months, seems less reliable than before, so it can be hard to know when the package is coming. Otherwise we are very satisfied with the service!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Enzo and his journey with Woof Pack

Enzo goes absolutely crazy for his monthly Woof Pack! And honestly, I think every pet parent feels just as excited as their pups. I love how thoughtfully the box is curated — the treats are high-quality, and the toy selection is always amazing. Can't wait for my next one. ;)

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

My dogs love getting their box each…

My dogs love getting their box each month. They arrive reliably and have great toys and high quality treats. The couple of times there has been a question or minor issue, customer service has been helpful and quick to resolve problems.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

SHARING THE WOOF PACK LOVE

I was receiving the WOOF PACK box for my dog but recently decided to send it to a dog rescue in LOUISIANA. They were so helpful with the transition. My dog LOVED her boxes and I wanted to spread the joy to one that needs it more

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

The customer service is outstanding

The customer service is outstanding! They went above and beyond to adjust my pups subscription so it is more curated to his treat preferences! The rep was so helpful and I've honestly not had a better experience anywhere!

March 30, 2026
Unprompted review
Rated 4 out of 5 stars

I am very happy to let people know that… it’s a great company

I am very happy to let people know that this company stands behind word. I have received a complimentary box due to the fact that someone in my neighbourhood stold my box from my porch. And I also had help with an item I didn’t want and the team helped in a positive way. So thank you to Woof Box your Awesome

April 3, 2026
Unprompted review
Rated 4 out of 5 stars

Switched to Woof Pack after having a…

Switched to Woof Pack after having a different company in the past. I have to say, my favorite part of Woof Pack, other than the box has to be their treats. I love that I’m giving my dogs single or two ingredient treats. The service is also top notch. The toys aren’t my most favorite, hopefully in time we will find the right balance. WP has made adjustments for the remainder of my subscription for the toys, I’m looking forward to seeing the changes in the coming months.

March 1, 2026
Unprompted review

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