I had my first webinar today and was very nervous about it! But Jayde Merrington made me feel at ease and ensured that everything was running smoothly. I felt so much better after speaking to Ja... See more
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See what reviewers are saying
I've used a few different webinar providers but I have found Workcast gives the best results (more registrations and leads). I think this is because they don't use flash so much so it's easier for att... See more
Very easy platform with more than five stars' worth of service. Staff have been very helpful and the platform is straightforward and very manageable. I've never had such pleasure working with a team w... See more
We have worked with the team at Workcast for three live broadcasts over the last 12 months and I cannot fault their service. The onsite team always make our presenters feel calm and in control which i... See more
Company details
Information provided by various external sources
WorkCast is reimagining what webinars can be. With no downloads, no plugins, no barriers, WorkCast provides a reliable, user-friendly and accessible way to host and attend webinars, webcasts and virtual events. WorkCast’s branding capabilities enable you to create an end-to-end event experience that looks just as good as your website, and can accommodate up to 50,000 attendees per event. Get the features, analytics and reliability you need, all in one easy to use platform.
Contact info
DH4 5RA, Sunderland, United Kingdom
- 0844 870 4912
- enquiries@workcast.com
- workcast.com
Good support, good audio & video quality
We had some technical issues before the recording of our first webinar, but the WorkCast team was very helpful during a follow-up call to make sure that the live event went of without problems - which it did.
September 30, 2019
Unprompted review
Reply from WorkCast
Hi, It is great to hear that the WorkCast support team were able to successfully aid you with your live event delivery and all was a success. We thank you for taking the time to leave this review. I would be keen to understand more around the technically issue that you had pre the live event as if they were platform-based we would want to give this information to the product team for when they are looking at useability improvements, if it was localized to your speaker for example then we can discuss best practice for future recording sessions.
One of the speakers mumbled
One of the speakers mumbled. The aesthetics on the guest presenters screen/background was extremely uninviting. They talked about several issues that made no sense to me. Sorry for the unpleasant review but it just wasn't very professional. Maybe if I logged on for longer things might have changed, however my time is valuable and so I didn't remain on the webinar very long. I'm sure it was just this webinar and that most your webinars are excellent.
September 27, 2019
Unprompted review
Reply from WorkCast
Hi Ava,
We appreciate the feedback - sorry to hear your experience wasn't as you'd hoped. We work very hard to ensure all of our webinars are useful and informative, so we hope you'll continue to attend and provide valuable feedback.
If you have any other comments, please feel free to email us directly at enquiries@workcast.com
Kind Regards,
Team WorkCast
Definitely will work with them again!
Very responsive, attentive and patient with us. Everything went smoothly.
September 27, 2019
Unprompted review
Reply from WorkCast
Hi Carlos - thank you so much for taking the time to leave a review...we do appreciate it!
The team has been really helpful…
The team has been really helpful throughout the whole process.
September 27, 2019
Unprompted review
Reply from WorkCast
Thanks for a lovely review. We aim to help!
Great support
Great support, quick responses and always willing to help. Would definitely recommend
September 27, 2019
Unprompted review
Reply from WorkCast
Thanks for your review....we love to hear that our customers value our support. Wishing you a lovely weekend
Brilliant
Workcast are absolutely brilliant at what they do. Their support is very helpful and the've been very adaptable to any project that we have had.
Workcast have been an absolute delight in a time where we have multitudes of webinars!
September 27, 2019
Unprompted review
Reply from WorkCast
Thanks Deniz, thank so much for your fabulous feedback. It is always a pleasure working with you and we look forward to aiding you with many more webinars!
SAGE Publishing Review
The WorkCast team has gone above and beyond to make our first experience working with them extremely smooth. Their responsiveness and willingness to answer any questions has made my team feel confident in our decision to switch webinar vendors to WorkCast. I can highly recommend WorkCast to any company or institution who is interested in hosting a webinar and I look forward to working with their team on many more webinars in the future.
September 26, 2019
Unprompted review
Reply from WorkCast
Hi Stacey just a quick note to say a massive thanks for your glowing review...I know the team have enjoyed working with you and are really looking forward to aiding with the delivery of your event in a few weeks!
Vicky has been absolutely excellent to…
Vicky has been absolutely excellent to work with. She managed the whole process amazingly well, cant say a bad word about anything.
April 26, 2019
Unprompted review
Reply from WorkCast
That is really great to hear..I will pass this onto Vicky and her line manager :)
Reply from WorkCast
Thanks for the 5 stars!
Reply from WorkCast
Thanks :)
WorkCast are always willing to help…
WorkCast are always willing to help when you have a question or need to change anything last minute. Always a pleasure to work with!
April 16, 2019
Unprompted review
Reply from WorkCast
Thanks Annie for your lovely feedback
The team at Workcast are great!
The team at Workcast are great!
We have flagged that the poll questions need to be improved as there is a time lag between doing them and publishing the results/speakers reading to the results.
April 15, 2019
Unprompted review
Reply from WorkCast
Hi Melissa....thanks for saying we are great. The polling update will be coming very soon, maybe even before your next event...fingers crossed!
Aircraft IT has used WorkCast for 4…
Aircraft IT has used WorkCast for 4 years to support our weekly sponsored Webinar sessions. The current level of integration with our own website registration forms, seamless streaming processes during the sessions and support before, during and after each Webinar is exceptional. We 100% recommend WorkCast as a Webinar platform.
April 15, 2019
Unprompted review
Reply from WorkCast
Thanks Ed for your comments around the platform and the teams levels of service. I know the team always enjoy working on your events :)
WorkCast provides excellent customer…
WorkCast provides excellent customer service. Their staff members are very responsive and proactively support our webinars. I am very pleased with the quality of their work, and have been a happy customer for several years.
April 15, 2019
Unprompted review
Reply from WorkCast
Thank you Margie for your kind comments :)
Good but could be better
can be frustrating at times especially when uploading slides etc.
April 15, 2019
Unprompted review
Reply from WorkCast
Hi Anon. Thank you for your feedback, we do appreciate it. Here at WorkCast we are constantly looking to improve our customer's usability experience so it would be great to understand more around your comments and see if we can aid or filter this back to our Product Team to consider for future developments. If you could contact me directly at claire.hodgson@workcast.com that would be amazing.
Would highly recommend
We've had a really good experience of working with WorkCast so far. The team is very attentive and happy to help with any issues which is always a help when hosting a webinar!
The platform itself is very user friendly and easy to navigate. I think some improvements could be made to the reporting functionality, hense why I've not scored a 5 - but I'm sure these will come in time as the platform develops.
April 15, 2019
Unprompted review
Reply from WorkCast
Hi Lizzie thank you for your great feedback around WorkCast and you will be happy to know that we have some updates coming to the reporting dashboards. There will be a few phases starting as early as next month and then more coming over the coming months!
Overall very happy and excellent customer service
We have been working with WorkCast for a number of years and overall I'm very happy with our events. Customer service is excellent and the UK-based team are all extremely helpful, calm and clear when dealing with us and with our clients. There are some niggles here and there with the service from time to time, but the team has always been extremely responsive to any issues and are willing to work with us to make changes when we need them.
April 15, 2019
Unprompted review
Reply from WorkCast
Hi thank you for your positive comments about WorkCast. I would be really keen to understand more around the niggles so we can look at ensuring you are receiving 100% satisfaction. Would you mind reaching out to me directly to discuss further at claire.hodgson@workcast.com. Many thanks again
I have only worked a short time with…
I have only worked a short time with WorkCast but found them to be a trusted partner. Always willing to go the extra mile to make sure the events went smoothly. And Lucy is a pleasure to work with!
April 12, 2019
Unprompted review
Reply from WorkCast
Thanks for such lovely words especially about Lucy!
Really helpful
Really helpful, made me very relaxed for my first ever webinar. Ran through all details and were quick to respond to any questions.
March 29, 2019
Unprompted review
Reply from WorkCast
Thank you for such lovely comments and glad you felt relaxed :)
Great product and a great support team…
Great product and a great support team who are so responsive
March 22, 2019
Unprompted review
Reply from WorkCast
Thanks for your great comments...have a great weekend!
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