World Fitness Australia Reviews 424

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

DELIVERY-prompt & as promised right to gym door PACKAGING-very well labelled & protected INSTRUCTIONS- reasonable in total assessment; great regarding order of process but diagrams cluttered & sign... See more

Rated 5 out of 5 stars

Delivery was fast, equipment was as described and has given me decent results for the time I've put in. Thank you!

Rated 5 out of 5 stars

Very happy with purchase and decision to go for the more expensive slate barbell - very solid, spins freely and hopefully lasts forever. Weight plates are as expected although I still have the new ru... See more

Rated 1 out of 5 stars

Terrible poor communication lost postage of item no sorry given to customer only excuses . Not very happy not answering email why and very rude . I wouldn’t go here again :( 0 stars they delete my las... See more

Company details

  1. Sporting Goods Store
  2. Fitness Equipment Store
  3. Fitness Equipment Wholesaler

Information provided by various external sources

Home gym , Gym Equipment , dumbbells , barbells, multi gyms, power racks, kettlebells, medicine balls, exercise equipment Treadmill, Elliptical, Cross Trainers


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

424 reviews

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Rated 3 out of 5 stars

Packaging needs improvement.

The package wasn't taped closed & the 2 plastic ties that ran in each direction had moved to the edges. It arrived with a split so big contents could escape. Thankfully, Australia Post managed to keep all contents intact.

April 2, 2020
Unprompted review
Rated 5 out of 5 stars

Very impressed with how quickly my…

Very impressed with how quickly my order was received. Due to gyms closing you were inundated with orders, I would highly recommend World Fitness Australia & I won’t hesitate to use them again in the future.

April 2, 2020
Unprompted review
Rated 5 out of 5 stars

fantastic customer service

Despite huge demand just before lockdown during the Coronavirus pandemic, I received prompt responses to questions from customer support and the spin bike was delivered within a few days. Very good quality bike at a competitive price and great customer support.

April 2, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Advice was excellent when I called up and items were dispatched in good time despite the rush for gym equipment with the closure of gyms.

April 1, 2020
Unprompted review
Rated 5 out of 5 stars

The best

The best! Thanks so much for a quick delivery and fantastic equipment during such a busy time period. will definately be back!

April 1, 2020
Unprompted review
Rated 1 out of 5 stars

Paid nearly $600 for express postage it…

Paid nearly $600 for express postage it sat at a depo for 2 days 30 min from my house. I was promised it would be delivered today (3 days after ETA) and no show. Thanks boarder express what a rip-off.

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful during such a…

Wonderful during such a hard/complicated time.
Quality products, awesome price.
Yes delivery is as expected delayed but nothing stressful when you know this is the case.
Thanks guys.

March 31, 2020
Unprompted review
Rated 5 out of 5 stars

Awesome.

Awesome.
Even managed to get a credit processed within 2 hours during coroba mahem
Great team

March 31, 2020
Unprompted review
Rated 1 out of 5 stars

It has been 2 weeks and still have not…

It has been 2 weeks and still have not received my order!!!!!

March 30, 2020
Unprompted review
World Fitness Australia logo

Reply from World Fitness Australia

Hi Bree
Thank you for your review.

When you placed the order you chose showroom pick up.
Also I believe you have recently picked the item up from our showroom.

Any further information please email World Fitness at Sales@worldfitness.com.au
World Fitness Team

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