Woxparts Reviews 197

Order #12053.... paid since weeks, no answer from woxparts since... Waiting for delivery.
Unacceptable customer service on their part.
I don't recommend!

I have bad experiences. I ordered from them from abroad, I sent the faulty goods back to the given address, which they refused to accept. Neither money nor goods! I will take the necessary steps. I don't recommend it!

I have ordered a part for my car and fount it at an interesting price from WoxParts. Since ti took sme time to deliver, I have asked them about the status and always got their reply to keep me updated. Finally I received the part as ordered. Everything super. Just can recommend the people and the company. :) Thumnbs up!

Thank You for your service. FedEx is one of the mayor shipping services in the USA. the Item arrived quicker than expected once it was shipped. Arrived 2 days ago. Mark USA Wisconsin.

Best company. Very helpful stuff. Very recommend deffinetly use again.

very good service, everything was of good quality!

kind attitude! 🤩🤩

Edgars helped me, very knowledgeable!😊👍

Good prices, fast delivery, excellent support!

Best service, responsible team, feat delivery, recommend to all

Hello.I bought spare parts for my car. Fast delivery! Thank you very much !

Perfect service, rapid delivery, huge choice of car parts by reasonable prices. Strongly recommend.

I have placed an order on 04-01-2023 (order 10784), the order status still shows *order arrived in warehouse not completed* and there is no tracking number provided until now.

I have even tried to sending emails to sales @ woxparts.com and until now i have not received any response on the further email.

A customer who has done the payment has the right to inquire regarding the product and the company is responsible to support fully until the product reaches the customer safely.

Please sort this issue asap as i am waiting more than 2 weeks now after the order, at least if i have the tracking number it will be easier for me to provide the same to the shipping supplier here.

I need a quick reply on the below and provide me with tracking details for my shipment.

I bought the 6/11/22 a spare part for my 20 years old jaguar!!! since then I have been told several fairy tale stories!!!! such as on the 5th/12/22
"Hello Jev,
sorry for this long delay, you part was lost in transit and we are ordered new one, waiting delivery on our warehouse on Thursday. After that spare part will be packed and shipped to you.
Thanks in advance.

Today the 15/01/23 I still have no news regarding this order. I believe that I have been robbed

I bought spare parts for my car, Myself dont understand much abouth this, so the seller helped me a lot and explained everything correctly and helped me choose and didnt try to sell a product at a higher price. Thanks a lot !

Received the order in 3 months, but not completely, and they refuse to refund my money for missing parts.

Ordered 3 parts in July. Order number is 7852. After 3 weeks, I wrote to them to ask for some updates on order. They replied that they would send the order within a day. After 2 days, I asked how things were going with the shipment, and they said that the order has large dimensions, so they could not send it by DHL, and I was offered to pay more money for delivery or they will send it by Latvian post. I chose the Latvian post. In 3 more weeks!!! and several emails, they shipped the order and gave me a tracking number.
When I finally received the package, it turned out that it was missing one part that I ordered and paid for.
They said it was no longer in production, so they didn't ship it.
They do not respond to the offer to return the money for this part. So they just stole my money.

Excellent service and thoroughly satisfied, thank you.

I placed an order over a month ago and have sent them many messages to ask for an update and so far I have not received any response. I don't know what's wrong with them, it's like they're not interested, I understand that these are difficult times for everything related to the logistics of the sale of spare parts, but as a client, the least I expect is an answer to my questions since it's my money that I invested.

Ordering system is very good . Sales and Warehouse are very helpful in solving the problems like shipping and order delivery.
Thanks so much

Ordered a part on June 17.
Today is July 5 and the order on woxparts provided tracking website is still checked as "Confirmed" and not "Delivery started".

Called the woxparts office, main manager of sales answered and said that because of the situation in Europe they can't keep up and deliver orders from supplier in Germany to their office in Latvia fast enough.
Not to mention how long will I wait for my order to ship from their office to my address.

No e-mail, no warning.

The lack of communication and the extreme shipping delays is why I suggest you don't do business with woxparts.

- Karen
From Latvia.

I order parts since 7 June and still I didn’t receive the tracking number of the item when I order the parts from the website it show me estimating time to deliver seven days now its more then 29 days and still didn’t receive any update on it …