We did order led lamps from them for total amount of 200.-EUR in June 2025 and until now (end of November 2025) we have nothing from them. E-mails they are not replying and money they also do not refu... See more
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See what reviewers are saying
My ordered parts lost by FedEx in Memphis USA. I did send few rude E-Mails. Because no telephone answer and luck of response on E-Mails. But: All money returned on my account with no problems. Everyt... See more
Was having problem with my gear box for ages.Was looking for correct part everywhere in internet and garages but nobody sins to have it and knowing if it really parts I required.So after some time fou... See more
All the parts I required and ordered, I received. Even the one I was finding impossible to get in the UK. I found stock and delivery times slightly misleading, all the parts I ordered were marked... See more
Company details
Written by the company
Online shop woxparts.com. Your reliable supplier of original spare parts for cars and trucks.
Contact info
Acones iela 16, Ulbroka, Stopiņu novads, LV-2130, Riga, Latvia
- Info@woxparts.com
- woxparts.com
3.5
Average
197 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Part supposed to be stock and was not
They said that part is stock then waited almost 2 months to finally tell me that part is not avaible
Not serious company
June 28, 2022
Unprompted review
Reply from Woxparts
Good afternoon Maxi Motors,
We tried to contact you many times, but your email sent us automatic error messages.
please contact us via our email to resolve this situation - sales@woxparts.com.
Thanks.
Woxparts Team.
Parts Didn't Arrive
Parts ordered for Mercedes Sprinter didn't arrive.
Tracking shows that they got as far as the courier sorting centre, but were returned to Woxparts.
More than 3 months later, I've asked for the order to be cancelled and refunded, after having to make alternative arrangements.
I've been told that they'll send via a different courier, but this is of no use, as I had to change my plans following the unreasonably long delay.
June 17, 2022
Unprompted review
Reply from Woxparts
Good afternoon Huw,
the transport company through which the goods were sent tried to contact you, but they could not contact you. Since you are in the UK, you needed customs clearance for the goods, so they were in the sorting center all this time. Unfortunately, we cannot cancel an order if it has already been sent to you. Please contact us via our mail sales@woxparts.com to resolve this situation.
Thanks.
Woxparts Team.
Ordered parts for my Mercedes C63
Ordered parts for my Mercedes C63, what a great help the team is in finding me the parts number and get me the correct parts. Excellent work to get the parts to Namibia within minimal period of two weeks. Keep it up guys 🤙🤙🤙
May 31, 2022
Unprompted review
Advice for a good purchase
I bought parts for AUDI A4 at WOXPART, but the part was lost during transport. After a few days, the sales manager contacted me explaining the situation, offering the option of canceling with a refund or waiting for the parts to be shipped.
I advise everyone, before making the purchase, to contact the sales person to find out about the availability of the part offer.
May 13, 2022
Unprompted review
..well informed and updated....good…
..well informed and updated....good packaging too!!...fast shipping when the parts is available ... keep up the great job....👍👍👍
October 8, 2021
Unprompted review
This is true
This is true ! I buy some part for my BMW , They crossed Europe to Asia ! I'm greatful to Woxparts !
September 22, 2021
Unprompted review
Original Mercedes part.
I had been searching a long time for a very hard to find part for my classic Mercedes. I'm greatful to Woxparts who didn't give up on me and found exactly what i needed. Delivery the day after order is really something.
Thank you again.
July 2, 2021
Unprompted review
Additional Shipping Charges
I've only given this company 1 star because there is no option to give them -5 star. I ordered a replacement bumper for a VW Polo GTI. 9 days after ordering I contracted them as the item had not been dispatched. They told me I had to pay an additional 150 Euros on top the delivery charge I'd already paid at checkout as the item was classed as long.
All it says on their website is contact us if you are ordering a long/wide/heavy part, however it doesn't give you any indication of the weights and dimensions these limits refer to and, as mentioned, it stated a delivery charge at checkout so I assumed that these limits did not apply to the item I was buying.
They did not contact me before taking my initial payments to let me know there would be an additional charge that amounted to 60% of the cost of the part I ordered. After many emails and a phone call to them they reduced the additional delivery charge to 110 Euros, however, I've still ended up paying more for the bumper than I would have from my local VW dealership and have has to wait 3 weeks to receive it.
They are based in Latvia so there's always going to be a delay in receiving parts and costs for shipping.
You should also be aware that there is now import duty to pay on goods from Latvia, I was totally unaware of this, my bad, but to avoid falling into the same trap please also factor this in when considering the costs of goods from Woxparts. Around 2 weeks after receiving the bumpers I was sent an invoice from FedEx for £93 (approx 40% of the initial price quoted for the goods). This now means I paid around £100 more for the bumper than I would have done from VW and at no time was I ever told about this by Woxparts.
Please check delivery costs, lead times and import tax before buying anything from this company. They are extremely unprofessional and the bumper turned out almost 30% more expensive than buying from a VW dealer taking 3 weeks, to the day, to arrive. I won't be buying from them again!
June 24, 2021
Unprompted review
Reply from Woxparts
Hello John, Thank you for feedback.
The situation occurred due to a misunderstanding about the size of the part.
An option was also offered to call a courier from the client's side, for which a refusal was received. Unfortunately, due to the non-standard dimensions of the parts, the delivery amount cannot be calculated by the program exactly, which is why we always ask our customers to contact us before placing an order for such parts.
Ordered a Mercedes OEM part
Ordered a Mercedes OEM part. Was a brilliant user friendly order and checkout process. Delivery was very fast for an international shipment!
May 7, 2021
Unprompted review
Great and thanks for the fast delivery
Great and thanks for the fast delivery
Thanks again
March 31, 2021
Unprompted review
Bought a new wiring loom for my Toyota…
Bought a new wiring loom for my Toyota Rav 4. All worked as hoped and much cheaper than the dealer. Part was delivered on time. will use again, gracias
November 9, 2020
Unprompted review
Was having problem with my gear box for…
Was having problem with my gear box for ages.Was looking for correct part everywhere in internet and garages but nobody sins to have it and knowing if it really parts I required.So after some time found woxparts and try a go.And thing happened.Very good customer service,quick replay and good communication,as well impressed with delivery time and secure packaging.Will highly recommended woxparts for every one and definitely will shop again.Thanks again guys for your help
November 9, 2020
Unprompted review
Good place to buy OEM Mercedes-Benz…
Good place to buy OEM Mercedes-Benz Parts!
Wide and varied selection for good price with fast delivery and friendly customer service
November 6, 2020
Unprompted review
I have bought few times original BMW…
I have bought few times original BMW and AUDI spare parts for my small private garage in Lincoln. Good Prices, fast shipping service and experienced customer service, will use them again ! Thank you
October 22, 2020
Quality Ford parts for my car and…
Quality Ford parts for my car and speedy delivery to UK, thank you for your service
October 20, 2020
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