12GO Biking Reviews 

23,604
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing place. Nice people, good advise. Go there if you doubt between different bike(brand)s they have loads of choice and you test the bikes on their indoor lane. Just call upfront to make sure the... See more

Rated 5 out of 5 stars

Just found this place, but for sure I will use it again in the future. I did 2 orders, and all arrived in great condition, pretty fast and with a better price than other places I checked. Fully recomm... See more

Rated 5 out of 5 stars

Massive shop, great online shop, and friendly and helpful assistance. Only bike shop I could find that does full home delivery in the Netherlands for a new gravel bike - very happy overall. Prices a... See more

Rated 5 out of 5 stars

Great service client. Got an item slightly scratched and they immediately sent a replacement. Very customer focused. Keep it up!

Company details

  1. Bicycle Store
  2. Activewear Store
  3. Bike Accessories Store

Written by the company

In 2002 werd 12GO Biking door twee studievrienden ingeschreven bij de Kamer van Koophandel. Sindsdien is het hard gegaan. Inmiddels hebben we al meer dan 100.000 klanten geholpen met het uitkiezen van een nieuwe fiets en zijn we de grootste fietsenwinkel van Nederland. 12GO Biking wordt bovendien door klanten beoordeeld met een 9! Op de Trustpilot-pagina kun je lezen dat bijna elke klant een tevreden klant is. Mocht er toch iets mis zijn gegaan, lossen we dat altijd op met de klant. We zijn niet alleen groot omdat klanten tevreden zijn, maar klanten zijn ook tevreden omdat we groot zijn. Omdat we fietsen en accessoires groot inkopen kunnen we scherpe prijzen hanteren. Dankzij onze enorme voorraad van zo’n 8.000 fietsen in alle soorten en maten hebben we bovendien altijd de ideale fiets voor jou en kun je hem ook nog eens gelijk meenemen! Elektrische fietsen, racefietsen, mountainbikes en nog veel meer. Inmiddels is ons terrein verzien van een geheel nieuw logistiek gebouw. Daarnaast is er ook nog een nieuw modern service centre geopend, en kunnen klanten tijdens het wachten genieten van een overheerlijk broodje in het nieuwe lunch café La Musette.

De grootste fietsenwinkel van Nederland!

Written by the company

Klantenservice 6 dagen per week bereikbaar
Bel ons op 0182-621850 of mail naar info@12gobiking.nl
Zeer grote winkel in Moordrecht!
In onze showroom vind je meer dan 500 modellen in alle soorten en maten. Met ruim 8000 fietsen op voorraad kan jouw droomfiets bijna altijd direct mee naar huis!
Gratis verzending vanaf €50,- op kleding, onderdelen en accessoires!
Bestel je kleding, onderdelen of accessoires bij ons? Dan versturen wij dit gratis boven de €50,-.
Direct-Mee-Service
Met ruim 8000 fietsen op voorraad is de kans zeer groot dat je jouw nieuwe fiets direct rijklaar mee naar huis kunt nemen!
Professionele werkplaats
Reparatie, onderhoud of garantie? Onze servicewerkplaats staat voor je klaar. Plan eenvoudig een afspraak in via werkplaats.12gobiking.nl of bel naar 0182-621850

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(23,604)

1,294 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 🚴

Absolutely awesome online shop, great deals, fantastic speed of delivery and brilliant product selection!

February 7, 2026
Rated 1 out of 5 stars

DHL delivered very late to a different…

DHL delivered very late to a different location than requested

December 4, 2025
12GO Biking logo

Reply from 12GO Biking

Unfortunately, I understand that your package was delivered late.The delivery service was extremely busy, so sometimes there is a delay. I sent a mail to contact you about this.
Luuk | 12GO Biking

Rated 5 out of 5 stars

Amazing service

We received our new Cortina which is an excellent bike, unfortuantley the front lamp did not work when first needed in the dark nights. i contacted 12GO Biking and within 24 hours they had disptached a replacement lamp, and a kind fun gift for my daughter. Really top service!

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

12 Go Biking Perfect Shop!

12go Biking is a great store, with a wide selection, great discounts, and fast home delivery. In short, the perfect place to buy your bike or parts.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to your understanding team.

Hello, I bought a greens
bike and it was very good. Last week I bought spray cleaners for it. It has been a successful experience so far because these services were delivered to my door in Belgium. Thank you to your understanding team.

September 3, 2025
Rated 5 out of 5 stars

I am really happy with this company.

I am really happy with this company.
Sharp prices, fast and correct service and paperwork. Fast delivery over borders in Europe and very good quality bikes. Couldn't ask for more.
Koen

August 25, 2025
Unprompted review

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