Doors Ltd Reviews 

326
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

1 star is still one too many! Ordered and paid deposit back in September 2023 (£900) booked survey and work for November and didn't turn up. Then again when rearranged, apparently didnt have time t... See more

Rated 1 out of 5 stars

Ordered nine doors from doorz ltd in Bury, second lot for upstairs the joiner tells me he got the wrong handles but would fit and replace week after. Nine months on excuse after excuse, they did not... See more

Rated 1 out of 5 stars

Bought a 'hardwood' external door. Turns out it's 'engineered hardwood' which actually means it's engineered chipboard with a thin veneer of hardwood. Absolute rubbish. Find that the inf... See more

Rated 1 out of 5 stars

I ordered a door on the 21st September, paid nearly £40 for delivery and it still hasn't arrived; it's due on the 23rd October. That's over a month! The attitude of Ian, who I spoke to a couple of ti... See more

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1.1

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TrustScore 1 out of 5

326 reviews

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Rated 5 out of 5 stars

Spot On

Ordered on line, slightly more carriage than expected, but having said that, top notch service, delivered early and the doors are excellent. Would use again, would recommend.

May 25, 2015
Unprompted review
Rated 5 out of 5 stars

wonderful products.terrifically helpful staff.

The staff go out of their way to help always keep you informed and the goods were great I am so pleased with the door and side panel cannot wait to see it installed. Even the delivery man was nice and helpful, would recommend you to anyone. Thank you

May 23, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect

The purchasing process was so simple. Superb staff with excellent product knowledge. Very competitive pricing. Quality doors. Very happy to use Kershaws again. I will certainly recommend them to my trade colleagues and friends.

May 20, 2015
Unprompted review
Rated 4 out of 5 stars

New doors

Doors arrived safely and timely. Keenly priced. Highly recommend Kershaws Doors and their friendly service

May 17, 2015
Unprompted review
Rated 5 out of 5 stars

Bi-fold doors purchased on-line

I was having problems making a choice when I came across Kershaws web page.
I was able to ring the company for advice and received exemplary service.
The result being I made the perfect purchase and was able to pick them up from the showroom with NO delivery charge
Thank You

May 17, 2015
Unprompted review
Rated 3 out of 5 stars

Product great - delivery service very bad

The product of a hardwood door frame was very good. Great quality and the staff at Kershaws really very helpful. The delivery company was appalling - after receiving an email confirming my order had been collected by the delivery firm I had to phone three times before getting any reply. Then I was told I would be rang back two days later and given a delivery date. I then had to phone another two times eventually resorting to phoning Kershaws to help me get a date for delivery. I paid a significant amount for this delivery but received an very bad service. Because of this very poor unprofessional service I would defiantly not buy from Kershaws again.

May 10, 2015
Unprompted review
Doors Ltd logo

Reply from Doors Ltd

We are glad you liked the hardwood frame, however we are perplexed why you should give the company such a bad review. You placed the order on the 24/04/2015, we ordered in and received the stock on Wednesday the 29th and despatched the same day, the transport company called and arranged with you to deliver the frame on the morning of Thursday 7th May which they did. As the delivery took place over the bank holiday Monday, you received the goods in four and a half working days as arranged, that is under the five days quoted.

Rated 5 out of 5 stars

Great customer service

I have ordered a few doors from Kershaws and they have always been good quality, and odd sizes can be bought which are otherwise hard to get hold of. The customer service is very good and I am always kept informed regarding orders.

April 27, 2015
Unprompted review
Rated 5 out of 5 stars

Door purchase

We have very unusual size internal doors. I called Kershaw Doors and the help I recieved was brilliant. They call before delivery so its convenient. Couldn't fault them. Very pleased with their service

April 26, 2015
Unprompted review
Rated 4 out of 5 stars

Exterior door

Very pleased with my new door. It arrived exactly on time, on inspection it is well made and looks good.
I would not (no pun intended!) hesitate to buy another product from Ketshaw.
Sincerely,
Richard Sugden

April 22, 2015
Unprompted review
Rated 4 out of 5 stars

Ordered 1+7 Doors

Good order. Delivered well.

Only thing is the doors where out of stock and delivery took about 2-3 weeks. Other than this all else was good.

April 22, 2015
Unprompted review
Rated 5 out of 5 stars

French Doors

I have been looking for a reasonably priced set of internal French doors for quite a while, spent sometime looking on Kershaws site and found an oak beveled set. I also received a phone call on a Sunday offering a Thursday delivery. The doors are great, good quality and I would not hesitate to use this company again.

April 11, 2015
Unprompted review
Rated 4 out of 5 stars

Easy and straightforward.

Purchased a door through online outlet with option to collect, was a slight delay when the email/message confirming the doors availability for collection went missing but was sorted quickly when someone phoned to let me know it had arrived. Collected and was spot on. Would definitely recommend.

April 5, 2015
Unprompted review
Rated 4 out of 5 stars

Quality Product

The door I ordered took a week to be dispatched and a further 10 days to be delivered. (Kershaws did state on their webside that it could take a week for dispatch) It is a quality door and was delivered in good condition and on the day promised by the courier. The accessories ordered were short of a hinge but this was rectified by first class post without any fuss. So good service from Kershaws but their courier is slow.

March 23, 2015
Unprompted review

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