1 star is still one too many! Ordered and paid deposit back in September 2023 (£900) booked survey and work for November and didn't turn up. Then again when rearranged, apparently didnt have time t... See more
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Ordered nine doors from doorz ltd in Bury, second lot for upstairs the joiner tells me he got the wrong handles but would fit and replace week after. Nine months on excuse after excuse, they did not... See more
Bought a 'hardwood' external door. Turns out it's 'engineered hardwood' which actually means it's engineered chipboard with a thin veneer of hardwood. Absolute rubbish. Find that the inf... See more
I ordered a door on the 21st September, paid nearly £40 for delivery and it still hasn't arrived; it's due on the 23rd October. That's over a month! The attitude of Ian, who I spoke to a couple of ti... See more
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Spot On
Ordered on line, slightly more carriage than expected, but having said that, top notch service, delivered early and the doors are excellent. Would use again, would recommend.
wonderful products.terrifically helpful staff.
The staff go out of their way to help always keep you informed and the goods were great I am so pleased with the door and side panel cannot wait to see it installed. Even the delivery man was nice and helpful, would recommend you to anyone. Thank you
Perfect
The purchasing process was so simple. Superb staff with excellent product knowledge. Very competitive pricing. Quality doors. Very happy to use Kershaws again. I will certainly recommend them to my trade colleagues and friends.
New doors
Doors arrived safely and timely. Keenly priced. Highly recommend Kershaws Doors and their friendly service
Bi-fold doors purchased on-line
I was having problems making a choice when I came across Kershaws web page.
I was able to ring the company for advice and received exemplary service.
The result being I made the perfect purchase and was able to pick them up from the showroom with NO delivery charge
Thank You
Product great - delivery service very bad
The product of a hardwood door frame was very good. Great quality and the staff at Kershaws really very helpful. The delivery company was appalling - after receiving an email confirming my order had been collected by the delivery firm I had to phone three times before getting any reply. Then I was told I would be rang back two days later and given a delivery date. I then had to phone another two times eventually resorting to phoning Kershaws to help me get a date for delivery. I paid a significant amount for this delivery but received an very bad service. Because of this very poor unprofessional service I would defiantly not buy from Kershaws again.

Reply from Doors Ltd
Fantastic front entrance door
The door is well made, and looks better in real life. The ordering process is very smooth and delivery was as expected. Overall, I am very happy with this purchase and the company.
Great customer service
I have ordered a few doors from Kershaws and they have always been good quality, and odd sizes can be bought which are otherwise hard to get hold of. The customer service is very good and I am always kept informed regarding orders.
Door purchase
We have very unusual size internal doors. I called Kershaw Doors and the help I recieved was brilliant. They call before delivery so its convenient. Couldn't fault them. Very pleased with their service
Exterior door
Very pleased with my new door. It arrived exactly on time, on inspection it is well made and looks good.
I would not (no pun intended!) hesitate to buy another product from Ketshaw.
Sincerely,
Richard Sugden
Ordered 1+7 Doors
Good order. Delivered well.
Only thing is the doors where out of stock and delivery took about 2-3 weeks. Other than this all else was good.
Excellent service
Very easy to deal with, lovely doors, excellent prices & fast delivery, would certainly recommend
Very efficient company to deal with
Fast service and no problems
Slight quibble with the one size fits all standard delivery charge - 2 latches or 7 pairs of door handles cost the same to despatch
French Doors
I have been looking for a reasonably priced set of internal French doors for quite a while, spent sometime looking on Kershaws site and found an oak beveled set. I also received a phone call on a Sunday offering a Thursday delivery. The doors are great, good quality and I would not hesitate to use this company again.
Easy and straightforward.
Purchased a door through online outlet with option to collect, was a slight delay when the email/message confirming the doors availability for collection went missing but was sorted quickly when someone phoned to let me know it had arrived. Collected and was spot on. Would definitely recommend.
excellent service
Great communication and service. Excellent doors at very reasonable prices.
One stop shop for doors.
The staff are really helpful,pleasant & keen to make sure you get exactly
what you want at the best price.
Quality Product
The door I ordered took a week to be dispatched and a further 10 days to be delivered. (Kershaws did state on their webside that it could take a week for dispatch) It is a quality door and was delivered in good condition and on the day promised by the courier. The accessories ordered were short of a hinge but this was rectified by first class post without any fuss. So good service from Kershaws but their courier is slow.
Quality oak veneer bifold door
Very happy with my oak veneer bifold door. Delivery took 2 weeks, I would have expected a quicker service for such a high delivery charge.
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