1 star is still one too many! Ordered and paid deposit back in September 2023 (£900) booked survey and work for November and didn't turn up. Then again when rearranged, apparently didnt have time t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered nine doors from doorz ltd in Bury, second lot for upstairs the joiner tells me he got the wrong handles but would fit and replace week after. Nine months on excuse after excuse, they did not... See more
Bought a 'hardwood' external door. Turns out it's 'engineered hardwood' which actually means it's engineered chipboard with a thin veneer of hardwood. Absolute rubbish. Find that the inf... See more
I ordered a door on the 21st September, paid nearly £40 for delivery and it still hasn't arrived; it's due on the 23rd October. That's over a month! The attitude of Ian, who I spoke to a couple of ti... See more
Company replied
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1930's door
Excellent service. Very pleased with the quality of the door.
First class service very pleased
Very pleased with purchase they look great
Product fine
The first order was a complete misorder. Wanted hardwood doors and supplemented them with hemlock.
Very helpful, informative, friendly. I could go on but would probably become mind extremely boring!!
I'm causing a house to be built for myself and the subject of doors has reached the top of the list. My Architect suggested I look on line for Kershaws. I never thought I would be buying a door/doors on line but found not only an enormous amount of choice but their telephone number! The phone was answered quickly and "Ian" answered. So very helpful, full of advice and nothing was a problem. I'm now the proud owner of an extra wide front door at a very reasonable price with the other 12 internal doors coming towards the end of the summer. Can only advise everyone to look no further than this Company.
Quality doors with top after sales service.
Custom made front door was replaced promptly by Kershaws Doors because of a not easy to spot manufacturing defect. Replacement door arrived promptly. Good after sales service and excellent product quality and finish.
Good service, and doors as expected.
Staff very helpful, doors delivered as specified. My only issue was cost of delivery.
Good service and value
Good response to questions and promt reply to my order. Doors arrived in good condition and are a quality product.
Door delivery
Very good quality fittings, quick delivery, happy client. highly recommend
Good product - long delivery
Very helpful staff. Communication and admin was good.
Delivery times for stock items was poor. I ordered on Monday and received the goods 9 working days later. I expect stock items to be delivered much quicker.
I will travel the 200 miles and collect next time. Cheaper and quicker.
Great products and fast efficient delivery
The doors were exactly as described, well packaged and delivered as promised. A text to inform us of the exact delivery time and pleasant and courteous delivery driver.
Would highly recommend.
door ppurchase
I ordered and paid for a door and was told that it would be with me Friday/Monday, then told it would be Wednesday, then told it would be with me the following Friday, some two weeks after purchase. I was told that it was out of your hands and it was the couriers, I seriously think you should find a more reliable courier.

Reply from Doors Ltd
Lovely door - excellent service
Our door was delivered bright and early this morning and we are really pleased with it. The quality of service from the time we ordered to the day of delivery was excellent. The delivery driver was very courteous and helpful. Our thanks to everyone for a first class service. Kershaws Doors will be our first port of call for any future requirements.
Liz & Colin Clifford
Good Company for doors
Delivery on time. Goods fine, Help by phone very good regarding treatments of timber etc.
Fast and efficient.
What they said they could deliver, they did....on time with no hassle.
Recommended.
Misleading delivery times
We recently purchased a door, which is of a very good quality and design. But, when we ordered the door the delivery was quoted as 5-7 days. After a few days we had received no contact from the company so my wife gave them a call. She was told by the representative that it was actually 5-7 days once it was delivered to them, my wife questioned this and the person agreed that the web site was slightly misleading. This needs to be addressed for future customers.

Reply from Doors Ltd
Unusual door sourced
I needed an unusual fire door and found it nowhere else. The team obtained the correct door as promised and it was ready for collection when agreed. They helped me load it and gave protective board to protect it on the roof rack. Friendly and courteous throughout. Good work.
Great service
I ordered handles as replacements for my lounge as the springs had gone faulty. The handles arrived within a few days and are as described. No problems.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





