1st Time Fix - Gas, Plumbing & Heating Ltd Reviews 95

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Our oil boiler broke down yesterday and this company were recommended by a neighbour. The roads today are full of snow making travel difficult and we have a wood burner so were eexpecting to wait a f... See more

Rated 5 out of 5 stars

We used 1st Time Fix for the first time 2years ago when they supplied and fitted our new boiler. We have just had our annual service carried out by there Gas Safe Engineer Stephen Ware. He is a very t... See more

Rated 5 out of 5 stars

Have used this company for the last 7 years. Staff have always been courteous, professional and friendly would recommend them to anyone. Steve seems to be very knowledgeable and efficient . He also li... See more

Rated 5 out of 5 stars

Service was excellent, efficient engineer who sorted my boiler issue promptly. He sourced a new pcp board within a few days & was back to fit it. Work was carried out to a high standard & all areas le... See more

Company details

  1. Gas Installation Service

Written by the company

Your local Gas, Plumbing & Heating company, Offering all domestic & commercial natural gas, LPG & Oil services including Installation, service & repairs, covering Wolverhampton, Walsall, Staffordshire & surrounding areas, Tel: 01902 918185 Mob: 07534511262, email: info@1sttimefix.org.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish. I would definitely use 1st time fix again and recommend them to family and friends.
I had my boiler serviced and it needed a few new parts and this was all done at the same time so no waiting around.
I was kept up to date on when my engineer would be with me and you can track them on your phone to see how far away they are.
They are honest and do not try to rip you off.
I was really happy with the service from start to finish so thank you.

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

Called regarding my boiler and although…

Called regarding my boiler and although no answer received a message back within a couple of minutes. Booked in to be seen in quick time, updated engineer was on his way, arrived promptly and dealt with the issue first time. Excellent service and dealt with in a timely manor, would definitely recommend.

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Have been using 1st time fix for years and always receive a great service. Freindly, professional, top quality work at a great price. I have had several boiler services and a new boiler fitted by the team and cannot fault them! Highly recommended!

April 9, 2021
Unprompted review
Rated 4 out of 5 stars

We were first time customers

We were first time customers. Steve the engineer did the service required efficiently and left the area in a clean condition. He also advised us on other needs associated with the central heating. He took the time to explain the results of the tests he had carried out during the service of the boiler.

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended professionals!!

Supportive from the first call with excellent communication throughout. On time for appointment, clean and professional and went above and beyond to help with not just the service booked but additional matters also. Highly recommend.

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant job !

Brilliant job !
I had no Hot Water or Heating but Stephen saved the day!
Explained the problem & got the parts fast
Would highly recommend

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

From the online enquiry to the finished job everything went smoothly.
Needed a new boiler fitting as quickly as possible, it took less than a week for the job to be assessed, booked and completed.

Stephen is punctual, friendly, hard working, professional and answered all questions asked. He even sorted all the paperwork out for the warranty!

The price of the job was as quoted.

I would highly recommend 1sttimefix to anyone and already have another job lined up for him.

Thank you Stephen !

December 7, 2020
Unprompted review
Rated 5 out of 5 stars

Shower tray install

New Shower tray and enclosure fitted along with tiling and pipework alterations - Work carried out to an extremely high standard - would highly recommend 1st Time Fix - Quality work at a fair price.

October 1, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look