Placed an order in November and it never arrived. Massive back and forth from Stu telling me it would be coming soon or eventually be refunded. They even commented on another review of mine and said ‘... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Never really leave reviews but after another happy purchase and excellent customer support about sizing of my puffa jacket before my decision was made, I felt it was deserving of some positive feedba... See more
Company replied
Please avoid this company if you have any expectation of honest trade or ever receiving the item you have spent your money on. Instead you will be passed on, ignored or outright lied to. They will hid... See more
Company replied
I have shopped on this store for many years now and am a returning customer. I’ve had hoodies, joggers, t shirts and in one of my orders some rings were sent as a gift. Never had any issues at all and... See more
Company replied
Company details
Written by the company
www.54floralclothing.co.uk FREE WORLDWIDE DELIVERY
Contact info
United Kingdom
- www.54floralclothing.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a jacket and hoodie that came…
Ordered a jacket and hoodie that came in the time that was promised and both fit perfectly!
Would recommend to anyone! Clothing is great quality and service provided was great too!

Reply from 54 Floral
Brilliant service and product
Brilliant service and product, couldn’t recommend enough! I’ll be using 54 floral again. Liam

Reply from 54 Floral

Reply from 54 Floral
Good quality, fast service
Really pleased with the necklace that I ordered, good quality and very reasonably priced. I returned a t-shirt that was not the right fit and received a refund with no issues.

Reply from 54 Floral
Yes 54 floral!
A friend recommended 54 floral as they love all their clothes. I ordered a couple of bits and some jewellery. I’m so happy and absolutely buzzing with everything! Fast and speedy delivery with updates etc
Just what I wanted as it was for my night out that weekend!
I will be using these guys a lot more!
Quality garms and very reliable!
What more can you ask for!
Thanks 54!

Reply from 54 Floral
Excellent products, speedy delivery
This is the third time I have purchased from 54 floral. And each time the items have arrived swiftly, and the quality has been excellent. I have recommneded 54floral to several of my friends.

Reply from 54 Floral
Really quick delivery great value for…
Really quick delivery great value for money, the quality exceeded expectations for sure! Will be shopping there again

Reply from 54 Floral
54 Floral Clothing you should be…
54 Floral Clothing you should be ashamed of yourselves, to run a company with zero professionalism in this day and age is quite frankly shocking. I ordered a shirt for a friends son on 7th December. Guess what never was received and after constant chasing by email as the other dissatisfied customers have shared the promise of apologies and “your order is on its way, we will send asap, not charge me for P&P etc”
Up until end of February still no order. Requested a refund - guess what nothing.
Please, Please customers do not use 54 Floral Clothing. I ordered stuff from the USA it came within 2 weeks!!

Reply from 54 Floral
ABSOLUTE SCAM
ABSOLUTE SCAM
bought a coat from here 2 months ago and still no coat or refund! I’ve messaged the seller and I’ve been told it’s coming this week every bloody week for 2 months, then they say you can’t get a refund until you receive the coat!! They even had the cheek to ask me to write a nice review and will receive a free gift!! I can’t even receive the flipping thing I ordered never mind a free possy gift for a fake review. Don’t buy from here, if you do your just as thick as the rest of us

Reply from 54 Floral
Never received, no refund
Same as other comment, never received anything, can not give any tracking number, agree on a refund that never came because they ignore you despite writing them to their multiple email. awful customer support. avoid this scam

Reply from 54 Floral
Item never received- over 2 month's
Item never received- over 2 month's. 15 messages telling me its on its way or refunds being paid today and still nothing. Awful customer service

Reply from 54 Floral
Always check your seller!
Unfortunately I do have the same experience as the others. I bought a necklace for my daughter on the 5th of December 2022. 3 January 2023 I wrote my first message to the seller 54 Floral. They told me they will investigate and get back to me. Which they didn't. So I asked for a refund but they will only give a refund if they get the product back, which I never received.
Unfortunately I didn't check before I bought!
Thanks to Paypal I got my money back.

Reply from 54 Floral
fraudulent company, don’t buy from them
i ordered a christmas present from them on asos marketplace without checking the reviews first which was a mistake i won’t make again. my parcel was supposedly shipped on 13/12/22 and it has still not arrived nor have they provided any form of tracking number or helpful customer service, any time i make a complaint to them i get a generic response saying it’s delayed due to strikes or they’ll check where my parcel is and frankly i’ve had enough of their bulls**t. i’ve reported them to asos marketplace and if i don’t reveive a full refund i’ll also be reporting them to my bank as well as trading standards for being a fraudulent company.

Reply from 54 Floral
Same story as the other customers who…
Same story as the other customers who have left poor reviews.
We have not received goods which have been paid for and have not received a refund after being told it had been processed. This goes back to November.
Do not use this company.

Reply from 54 Floral
please avoid this company
Ordered a coat through asos marketplace as a gift, the seller was 54floral - ordered the item on 20/11 with standard 3-5 day delivery. On the 29/11 the item was nowhere to be seen and I had no tracking details. Contacted the company who did reply quickly and advised they would look into it asap. Since then, over 2 weeks ago I have heard nothing and there is still no order. I have requested a full refund however I am yet to hear back.
Update on this review - I was advised on 13/12 that a refund was processed and would take 2-5 days to reach my account, now on the 21/12 I am still yet to receive email confirmation of the refund/the actual refund itself! I have contacted the company both yesterday and today to be told both days the refund should reflect today - it still hasn't

Reply from 54 Floral
Stay away from this company
Stay away from this company. Even if it’s on ASOS marketplace or their own website.
I never recieved my item. They told me they shipped it 3 times and never came. Really weird. I tried to get my money back a whole month. They kept lying about they would refund my money and everytime they told me they did, they didn’t.
Today i’ve finally recieved a refund through marketplace.
I have been using time on this for almost 3 months.
Find a trust worthy place. It’s a hundred procent not here.

Reply from 54 Floral
Avoid!
Took months to receive the item, when it turned up it is comically different to what is pictured. They fail to respond to refund requests through Asos marketplace, leading me to raise an issue with Paypal. Huge pain. Avoid at all costs.

Reply from 54 Floral
Shop here if quality and efficiency doesn’t matter to you
Took a month to arrive (I selected 2-4 working days) and when it came the quality of the earrings were awful. Literally like plastic toy earrings. I sent the company 3 emails asking where my delivery was and got ignored. I then had to DM them on instagram 7 times until they actually sent it out.

Reply from 54 Floral
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







