54 Floral  Reviews 

220
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Placed an order in November and it never arrived. Massive back and forth from Stu telling me it would be coming soon or eventually be refunded. They even commented on another review of mine and said ‘... See more

Rated 5 out of 5 stars

Never really leave reviews but after another happy purchase and excellent customer support about sizing of my puffa jacket before my decision was made, I felt it was deserving of some positive feedba... See more

Company replied

Rated 1 out of 5 stars

Please avoid this company if you have any expectation of honest trade or ever receiving the item you have spent your money on. Instead you will be passed on, ignored or outright lied to. They will hid... See more

Company replied

Rated 5 out of 5 stars

I have shopped on this store for many years now and am a returning customer. I’ve had hoodies, joggers, t shirts and in one of my orders some rings were sent as a gift. Never had any issues at all and... See more

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

www.54floralclothing.co.uk FREE WORLDWIDE DELIVERY


Contact info

2.4

Poor

TrustScore 2.5 out of 5

220 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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2.4

All reviews

(220)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just remember that God sees all

Just remember that God sees all , every customer that you scam and take their hard earned money - what goes around comes around .

June 16, 2023
Unprompted review
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Reply from 54 Floral

Hello, this review will be reported, you have no provided any information regarding your order.

Rated 1 out of 5 stars

Scammers

Scammers. They send faulty products and refuse to refund

June 27, 2023
Unprompted review
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Reply from 54 Floral

Customer hasn't messaged us to resolve the issue. Customer hasn't reached out in anyway.

Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. Ordered over a month ago and paid for fast delivery. I requested a refund after they told me there was no tracking number even though I paid for this. I am still waiting for my refund apparently they are waiting for PayPal to release the funds, I did not pay via this merchant. I have sent numerous messages to them and they still make excuses. They even had the cheek to ask me to leave a good review. Shocking company!

June 27, 2023
Unprompted review
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Reply from 54 Floral

Hi Karen, we have told you several times to chase this with Paypal as the funds have left our accounts, shame you had to leave a review, we hope we can help you resolve.

Rated 1 out of 5 stars

ABSOLUTELY APPALLING SERVICE

ABSOLUTELY APPALLING SERVICE. Placed order on 24th May for holdall, nothing received after a week, sent email and was advised it would be with me in next few day. Nothing received so asked for refund, was advised would process refund and also send item free of charge. and lo and behold no refund, week later nothing received sent email and was advised refund in process, they also asked if i would leave them a good review they would send me a free gift, Ha Ha (quote)..STILL NOT RECEIVED REFUND OR ANY ITEM.. this company is an absolute joke, a bunch of robbing dogs, if you buy anything from them expect to lose your money, you'd get more enjoyment throwing your money down the drain, l would advise not to deal with 54 FLORAL either directly or indirectly, just a bunch of CON ARTISTS..... STEER CLEAR....pps, they say in their reply below that they have resolved the matter, that is totally wrong, if they had refunded me i wouldn't be writing such a review. Shameful

May 24, 2023
Unprompted review
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Reply from 54 Floral

Hello Ian, very sorry you had to leave such a review when we have resolved your order. Please let know what we can do.

Rated 5 out of 5 stars

Good quality!

Absoloutly love the jewellery from here!!! Just goes with everyday wear and is such good quality! Speedy delivery too! Thank you

June 9, 2023
Unprompted review
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Reply from 54 Floral

Thanks Luna :)

Rated 5 out of 5 stars

Amazing products and service

Items bought where amazing and such good quality, order arrived earlier than expected to which is a bonus. Such an easy process from start to finish, would definitely recommend and will be purchasing more in future.

June 15, 2023
Unprompted review
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Reply from 54 Floral

Thanks France :)

Rated 1 out of 5 stars

Absolute scam of a company read reviews…

Absolute scam of a company read reviews before going anywhere near!!

June 20, 2023
Unprompted review
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Reply from 54 Floral

Hello, please do not use slanderous language on this page or we will report you, we do not even know your order code or query.

Rated 1 out of 5 stars

Avoid!!

As many others have reviewed, this store takes your money without sending items, makes bogus claims about delivery yet fails to provide any tracking information even after the overpriced delivery charge, they will then say a refund is issued and this won’t appear either!!
Avoid at all costs
As a follow up they reply asking not to use slanderous language (truth hurts) and pretend not to know about anything! All 5* reviews must be bogus. I have gone on to report this company to trading standards for continued lies to me about my refund and to stop people being scammed like myself and the many others on here have been

June 13, 2023
Unprompted review
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Reply from 54 Floral

Hello, please do not use slanderous language on this page or we will report you, we do not even know your order code or query.

Rated 1 out of 5 stars

Won’t purchase from here again

As others have said really bad company to deal with (wish I had read other reviews before I bought from here). Finally got my refund after my parcel going missing … then when I finally got my item it was the wrong size. Thankfully purchased from ASOS marketplace so they had to chase in the end to ensure my refund was sent, which I am happy to say I have received. But won’t be buying from here again.

May 4, 2023
Unprompted review
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Reply from 54 Floral

Hello, please pass on your order code so we can assist with this. Thanks

Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. Placed an order on 8th of May and paid £4.99 for shipping. Still haven't received the order despite numerous messages to the company. Requested a refund over a week ago which I am still waiting for. Clearly a scam company and ASOS don't seem to care that their customers are being scammed.

May 8, 2023
Unprompted review
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Reply from 54 Floral

Hello, Please don't use the word scam when we are not; We are sorry to hear your order has gone missing, we can resolve that for you, please email us with your order code. Thanks

Rated 1 out of 5 stars

Thieves!!!!

Placed an order with these thieves 4th march they trade on ASOS marketplace order never arrived. Weeks of messages back and forth they finally agreed to refund me 24th April. From my own experience with them & the response to other feedback on here I can see they use delaying tactics to state the refund has been processed wait 10 days bla bla. All lies they have been staying this type of thing to me since the 24th of April. Wish I had of checked them out first on here. I stupidly believeed that ASOS would not affiliate themselves with rogue traders but was wrong. Shame on you ASOS marketplace you have been no help either. Que the fake response from 54 floral il now receive on here don't believe the lies!!!!

May 28, 2023
Unprompted review
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Reply from 54 Floral

We are sorry to hear your order has gone missing, we can resolve that for you, please email us with your order code. Thanks

Rated 1 out of 5 stars

THE WORST COMPANY AND SCAMMERS!!!!!

THE WORST COMPANY AND SCAMMERS!!!!!. I ordered a gym bag around 2 weeks ago and it was not delivered, I followed up with them and they promised to issue a refund and ship out a new bag. I still have not received my refund a week after they promised and still have not received the bag!!! They are terrible with their replies and always say they are checking up with the courier with NO updates. DO NOT ORDER WITH THEM. I now have to request a refund from my bank, but I will be flagging this company up with my bank because I have had ENOUGH of waiting for what I have purchased.

May 22, 2023
Unprompted review
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Reply from 54 Floral

Hi, you have been refunded are awaiting a response from the courier for your lost orders as you are aware. Thanks

Rated 1 out of 5 stars

AVOID THIS COMPANY

AVOID THIS COMPANY.
I placed an order on the 21st of March, been chasing it ever since. Still haven't had it after promises from the company saying they will resend plus the refund and free gifts. It is now May the 8th!! I have been trying to contact them with is really difficult only can message them and I have the same message saying: let me see where the item is and I will get back to you. Then NOTHING. You took my money quick enough SCAM!! ASOS SHOULD BE ASHAMED HAVING THIS COMPANY ACCOSIATED WITH THEIR NAME!! Shocking!!

March 21, 2023
Unprompted review
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Reply from 54 Floral

Hello, you were refunded as requested, the order was misplaced by the courier. Please do not use slanderous terms.

Rated 1 out of 5 stars

Order number 230421A0116348019

THEY ONLY SENT TRACKING ONCE I MADE THIS REVIEW DONT BELIEVE THEIR REPLY

BIGGEST SCAM EVER. DON’T BELIEVE ANY OF THE REVIEWS.

I waited more than a week for my item and then afterwards contacted them only to find out they HADN’T EVEN SHIPPED my item .

I then asked for FOUR DAYS . FOUR DAYS! To try and get tracking information to which each day I got the response “we will send it to the provide email today”

ITS BEEN 5 DAYS AND EACH DAY THEY GIVE THEN SAME RESPONSE.

Please please please believe me when I say this is a scam they probably only send out a few item and probably think you won’t follow up or push them for a refund.

READ THE BAD REVIEWS THEY’RE ALL THE SAME . THEY DON’T SEND THE ITEM THEY DON’T COMMUNICATE. THEY DONT CARE IVE GOT ALL THE PROOF. If anyone want me to provide personal proof of the messages and the scam.

I am absolutely determined to ensure everyone knows that this is a scam

Now they’ve gone one step further they decided because of my review to try and attempt to provide a tracking number on here yet at NO POINT did the ever provide the tracking number before. They said they shipped my item on the 24th of April yet the tracking say the courier is STILL WAITING to receive my parcel.

They clearly are operating a very clever scam in which they try at all costs to not give their customer their item. But I am determined no matter how many reviews I have to write to expose 54FLORAL.

The tracking number they provided can be checked by all of you and you’ll see they haven’t actually given my item for delivery as the courier is still waiting to receive my item yet it’s been two weeks .

It’s a total scam they only started replying once I requested a refund and started writing reviews . Bank holiday ? I ordered on the 24/4/23 why would a bank holiday affect 2 WEEKS of communication and only providing the Tracking on TrustPilot comments but have stopped replying or responding privately

BEWARE OF FAKE REVIEWS.


SCAM SCAM SCAM SCAM

May 4, 2023
Unprompted review
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Reply from 54 Floral

Hi, Your tracing code for order 230421A0116348019 is C00HHA0361735872, which we also have provided personally. The reason for the delay was the Bank Holiday which as you are aware most companies do not work, nor do some couriers. Please don't use slanderous words against the business as this is completely untrue. We will be reporting this review also.

UPDATE: Customer has updated the review 3 times in 15 minutes as they have broken the rules on the Company Data.

UPDATE: Customer has edited review 5 times again.

UPDATE: Customer has edited review more than 10 times.

Rated 5 out of 5 stars

Love Floral54

Love Floral54. Been a customer for over 5 years and they're my go to for mens fashion. They've grown over the years with the demand, yet still deliver quality. Highly recommend

June 23, 2022
Unprompted review
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Reply from 54 Floral

Thank You! x

Rated 5 out of 5 stars

I am a returning customer and have used…

I am a returning customer and have used this brand for years now.
Clothes have all been great quality and have lasted. Excellent customer service. Only ever experienced slight delivery delays that are out of 54 florals control. Have always had great experiences with the company and will remain a repeat customer

April 20, 2023
Unprompted review
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Reply from 54 Floral

Thank You! x

Rated 5 out of 5 stars

Great brand

Great brand, great communication and quality. Would definitely recommend.

April 18, 2023
Unprompted review
54 Floral  logo

Reply from 54 Floral

Thank You! x

Rated 5 out of 5 stars

Happy customer yet again

Never really leave reviews but after another happy purchase and excellent customer support about sizing of my puffa jacket before my decision was made, I felt it was deserving of some positive feedback.
Top quality service seems to come as standard. Will be back again I am sure. Thanks 54floral 👌🏼

April 2, 2023
Unprompted review
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Reply from 54 Floral

Thank You! x

Rated 1 out of 5 stars

This company is a failure. Stay away

This is the worst company I have ever purchased from. They steal your money and say your order has been shipped and provide no tracking information. AVOID AVOID AVOID AVOID AVOID!!!!!!!

Update: Don't believe the below response. They will not help you. They respond to these reviews to give the illusion that they are helpful. Apparently it takes 5 hours to get tracking information...Yeah OK...... Like I said AVOID AVOID AVOID

I have responded. But you fail to give tracking information. Like I said people 54 Floral is a failure. And they don't know what they're doing.

Stay away!!!!!!

I've sent you my details and emailed three times and I have proof.

You can respond to the review but you can't reply to provide tracking information

I have not refused to comply. TP will confirm that! I am not anonymous. I have all my order information which I've submitted.

Still no package, still no tracking number. As I said everyone. A failure and a scam. I hope you're all learning from this and staying away.

Still no item, still no tracking number, still no attempt to resolve this LOL! Absolute flop

Reading the reviews below, from those who have been scammed by this 'company', dispute this transaction with your bank.

Replying to my review for customer awareness. They have been reported to ASOS as a scammers.

April 20, 2023
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Reply from 54 Floral

Hi, sorry to hear of your experience, please email stuart@54floralclothing.co.uk and I will help you resolve this.

Update;: Customer hasn't responded to above idea and has edited review. As customer has left it anonymous we cannot contact them.

2nd Update. This is customer has updated the above 3 times, again has not responded or emailed, we cannot them as customer has left it anonymous.

3rd Update. This is customer has updated the above 4 times, again has not responded or emailed, we cannot them as customer has left it anonymous, we have requested for information from TP for more on the customer but they have refused to comply. Customer will now be reported.

4th Update. Customer keeps updating review and repeating themselves

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