54 Floral  Reviews 

220
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Placed an order in November and it never arrived. Massive back and forth from Stu telling me it would be coming soon or eventually be refunded. They even commented on another review of mine and said ‘... See more

Rated 5 out of 5 stars

Never really leave reviews but after another happy purchase and excellent customer support about sizing of my puffa jacket before my decision was made, I felt it was deserving of some positive feedba... See more

Company replied

Rated 1 out of 5 stars

Please avoid this company if you have any expectation of honest trade or ever receiving the item you have spent your money on. Instead you will be passed on, ignored or outright lied to. They will hid... See more

Company replied

Rated 5 out of 5 stars

I have shopped on this store for many years now and am a returning customer. I’ve had hoodies, joggers, t shirts and in one of my orders some rings were sent as a gift. Never had any issues at all and... See more

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

www.54floralclothing.co.uk FREE WORLDWIDE DELIVERY


Contact info

2.4

Poor

TrustScore 2.5 out of 5

220 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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2.4

All reviews

(220)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Fraud Company - Do not order !

ordered a jacket in December 2022 was waiting a couple of weeks, at first I thought it could’ve been due to Christmas and courier companies struggling. Then later on in jan it still didn’t arrive so i messaged Mr Pearce on asos marketplace and ever since then just been giving me excuse after excuse I even ordered the same jacket thinking the first one could have been lost in transit (this was a suggestion by Mr Pearce - Director of company) so even to this day he is still coming up with excuses it’s pretty embarrassing. Still nowhere near a refund it seems I’m around £90 down due to this.

April 19, 2023
Unprompted review
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Reply from 54 Floral

Hello, as we said previously your order was misplaced due to the Christmas Royal Mail Strikes so we re-sent your order, we have provided your new code to follow. If you need any further help please message me directly at stuart@54floralclothing.co.uk, Stuart

Rated 4 out of 5 stars

Customer experience is very good and…

Customer experience is very good and give quick responses.

I have previously ordered items from 54floral, and the quality of clothing is amazing.

Have placed further orders too. And will be doing more in the future

April 1, 2023
Unprompted review
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Reply from 54 Floral

Thanks Fariha!

Rated 1 out of 5 stars

Avoid at all costs

After months of waiting for my item, they sent the incorrect item which looked nothing like what I ordered and was about 2 sizes too small, of which I had to pay for return postage, they said they’ll refund me, but over a month later still no refund, and no response to my questions about where my refund is, so in total I’ve been robbed of £40 odd… please do not use these scammers.. I dunno how these ppl can sleep at night messing ppl around and robbing customers

April 10, 2023
Unprompted review
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Reply from 54 Floral

Hi, sorry to hear of your experience, please email stuart@54floralclothing.co.uk and I will help you resolve this.

Rated 1 out of 5 stars

Please do better

Had a small issue when ordering on asos marketplace from this seller, but their response has been awful.

I ordered the M as I was instructed to, and assured that an XL would be sent, this has not happened and after getting the run around for over a month with them even generating a new tracking link to send a replacement- they have never given it to the courier and have stopped responding to emails.

Absolutely no excuse either as the listing now has full stock availability so clearly I was a patsy to get rid of old stock.

I have asked SEVERAL times to just be able to return it for a refund and been given no return process.

Avoid at all costs.

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Love this brand

Love this brand! I’ve been shopping here over the years and always find something unique to add to my wardrobe. Great customer service too, would recommend!

March 23, 2023
Unprompted review
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Reply from 54 Floral

Thanks Anna!

Rated 5 out of 5 stars

Amazing quality, speedy delivery

I saw this brand on instagram and decided to give them a try and they exceeded expectations, my order came really quickly and the items I got were amazing quality and fit really well.
Love their designs and I like to support independent brands. Highly recommend!

March 22, 2023
Unprompted review
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Reply from 54 Floral

Thanks Jules!

Rated 1 out of 5 stars

This company is an absolute joke

This company is an absolute joke! Never received my items and they refused to give me a refund! Staff are rude and have no idea how to speak to customers.

DO NOT USE

Will be reporting to trading standards!

March 20, 2023
Unprompted review
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Reply from 54 Floral

Hi, sorry to hear of your experience. please email enquiries@54floralclothing.co.uk and we will help resolve this.

Rated 5 out of 5 stars

Best hoodies around

Best hoodies around, fact! Amazing quality and reasonably priced. Loved them so much, I bought all the colours! Keep them coming!

March 17, 2023
Unprompted review
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Reply from 54 Floral

Thanks Lydia :)

Rated 5 out of 5 stars

Love this clothing brand

Love this clothing brand. Ordered a few things hoody, T-shirts and necklace. I am absolutely in love with my hoodies they are unreal quality and so on trend. Quick delivery. No faults what so ever. Peace ☮️

March 16, 2023
Unprompted review
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Reply from 54 Floral

Thanks Jamie :)

Rated 1 out of 5 stars

Absolute scam artists

Absolute scam artists. Sent a return back with proof of postage, over 2months ago as they sent me a bag that was absolutely NOTHING like what I ordered in the first place. Still no refund. After chasing and chasing. Every time, oh let me see what the delay is, let me check on that etc. Utter lies.
Never dealt with such unprofessional people. Also had the audacity to ask me to leave a good review. Honestly, stay away.

March 16, 2023
Unprompted review
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Reply from 54 Floral

Hi, please email enquiries@54floralclothing.co.uk and we will do our best to resolve this.

Rated 5 out of 5 stars

Great

Great, personable service. Items arrived on time and in good condition. Would certainly recommend!

March 9, 2023
Unprompted review
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Reply from 54 Floral

Thanks Simon :-)

Rated 5 out of 5 stars

I have used 54 Floral for years and my…

I have used 54 Floral for years and my recent experience was no different. I was really happy with the product, the delivery and the service. 5/5 every time!

March 8, 2023
Unprompted review
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Reply from 54 Floral

Thanks Cameron, we appreciate your feedback. :) 54 FLORAL

Rated 5 out of 5 stars

Had some queries over a few items I…

Had some queries over a few items I bought and was responded to within a few hours. Went ahead and purchased a puffer coat and hoodie and was not disappointed. Trendy gear and great quality - will Defs be buying again from this guy!

March 14, 2023
Unprompted review
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Reply from 54 Floral

Thanks Aaron, we appreciate your feedback. :) 54 FLORAL

Rated 5 out of 5 stars

My “go to” fashion house…

I’ve been buying from 54 for a number of years now. They offer leading fashion at an affordable price, which matters in the current climate. The quality is extremely good and I find their customer service to be efficient and attentive.

Keep up the good work!!!

March 14, 2023
Unprompted review
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Reply from 54 Floral

Thanks Yianni, we appreciate your feedback. :) 54 FLORAL

Rated 5 out of 5 stars

Love it!!!

Love it!!!
Used this site many times and never fails to deliver! Mint clothes, decent prices and arrives in no time!

March 3, 2023
Unprompted review
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Reply from 54 Floral

Thanks Matthew, we appreciate your feedback. :) 54 FLORAL

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