I ordered a replacement battery for my router which is a Lithium ion Battery as my old one was swollen so much the back panel came off. The shipping was 2 days later than expected but thf battery is... See more
Company replied
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See what reviewers are saying
Horrible customer service. I asked for a refund for a product which was delivered spoiled & unsafe for consumption.I was told that I was wrong & that the product was fine.
Company replied
Absolutely superb service. Ordered a Terry's Chocolate Orange Milk Chocolate. Really big fan of Terry's Chocolate Orange. But this brand is not available locally. Ubuy has satisfied my craving for del... See more
Company replied
Your customer care on the phone are super polite & professional. I don't remember date of my calls,but I called few times,I am a visitor in Kuwait ,making sure to get my items on time before l... See more
Company replied
Company details
Written by the company
The best online shopping website in Kuwait. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Kuwait: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & korea . Buy from Ubuy Kuwait to ship from the USA, UK and China. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓100 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Kuwait
Contact info
Al Murqab, Block 3, Khalid Ibn Al Waleed Street, Mazaya Tower 3, Floor 22,, Kuwait, Kuwait
- (+965) - 22204472/ 22055305
- info@ubuy.com
- www.a.ubuy.com.kw
4.2
Great
250 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ubuy Kuwait
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
My experience is bad because of the…
My experience is bad because of the first order so far I have not received any of the shipments I ordered and every time two months ago I have a problem with the shipment and I do not know why and for a price in the food once it opens in force for a commodity as the price of the product increases. Is there a problem in the application or website I do not know Fargo how
And thank you
August 7, 2022
Reply from Ubuy Kuwait
Hello,
Please accept our sincere apologies for the inconvenience caused to you. This is to inform you that your order placed on July 14th has reached our warehouse facility. We are checking with the warehouse team about the current status of the order.
Thank you for informing us about the price issue. We have forwarded this concern to the Technical team and they will resolve it as soon as possible. Thank you so much for your valuable feedback.
Thanks & Regards,
Team Ubuy
Refunded my order
August 4, 2022
Reply from Ubuy Kuwait
Hello,
Please accept our sincere apologies for the inconvenience caused to you. We have processed the refund for your canceled order. The amount will reflect in your account within the next 7 to 10 business days. Thank you so much for your valuable feedback.
Thanks & Regards,
Team Ubuy
Good purchasing experience
Good purchasing experience, easy search and selection of items
August 3, 2022
Reply from Ubuy Kuwait
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
Looks good but still delivery terms…
Looks good but still delivery terms require to expedite.
July 29, 2022
Reply from Ubuy Kuwait
Hello,
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
Best Regards,
Team Ubuy
Shipping and handling with clearance is…
Shipping and handling with clearance is to expansive more than 60$ !!
July 28, 2022
Reply from Ubuy Kuwait
Hello
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. We have shared the feedback with our team, and we will improve on the same.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Best Regrads,
Team Ubuy
Reply from Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Hi happy so far with your services
Hi happy so far with your services. You have a good website and inform customer directly when items are out of stock . You also have a good tracking system . And to get items to Kuwait is quite quick so thank you ubuy
July 18, 2022
Reply from Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave an excellent rating.
Please let us know what we can do for you in the future.
Best Regards,
Team Ubuy
Very good to work with ubuy...
July 17, 2022
Reply from Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
Toke too late and shipping fees is high
July 17, 2022
Reply from Ubuy Kuwait
Hello,
We sincerely regret the way you felt. We have forwarded your review to the concerned team. They will contact you shortly.
We are really sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Very good best delivery shipment ever…
Very good best delivery shipment ever thanks a lot
July 16, 2022
Reply from Ubuy Kuwait
Dear,
Thank you so much for taking the time to leave an excellent rating. We really appreciate it. Please let us know what we can do for you in the future.
Best Regards,
Team Ubuy
Reply from Ubuy Kuwait
Dear,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Best Regards,
Team Ubuy
I'm old customer and I noticed a speed…
I'm old customer and I noticed a speed Response and continuous development, and most importantly, everything I need is there
July 14, 2022
Reply from Ubuy Kuwait
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I am unfortunately very disappointed…
I am unfortunately very disappointed and dissatisfied with your service. Through human error my husband selected US7 instead of UK7 (an easy error to make) for a pair of running shoes. I am now told nothing can be done. This is not the way to treat customers!!
July 7, 2022
Unprompted review
Reply from Ubuy Kuwait
Hello,
Thank you so much for your feedback. We have forwarded your issue to the concerned team. They will contact you shortly.
We are really sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Since I had never used Ubuy before
Since I had never used Ubuy before, I was unsure about the quality, but I did some research on the internet, so I felt okay about going ahead. I got a very good deal on a laptop. I ordered a gaming laptop. I recevied my product excellent quality. Their customer Service was very well handled.
July 6, 2022
Unprompted review
Reply from Ubuy Kuwait
Hi,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best Regards,
Team Ubuy
Thank you ubuy for making the…
Thank you ubuy for making the purchasing experience easy and smooth. The on time delivery giving peace of mind while ordering.
July 5, 2022
Reply from Ubuy Kuwait
Hi,
Thank you so much for sharing your 5 Star experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
Ubuy is THE way to buy online combining…
Ubuy is THE way to buy online combining fast delivery with the best payment options as well as the ability to order products such as engine coolant which are simply not accepted by most other shippers/ forwarders operating locally such as Aramex .
Well done Ubuy 👍🏽
July 4, 2022
Reply from Ubuy Kuwait
Hi,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best Regards,
Team Ubuy
Arrived fast
July 2, 2022
Reply from Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5-star review.
Best Regards,
Team Ubuy
My other order did not arrive
June 29, 2022
Reply from Ubuy Kuwait
Hello,
We are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please share your order details at info@ubuy.com and concerned team will contact you shortly.
Thanks & Regards,
Team Ubuy
Great service
June 28, 2022
Reply from Ubuy Kuwait
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
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