I ordered a replacement battery for my router which is a Lithium ion Battery as my old one was swollen so much the back panel came off. The shipping was 2 days later than expected but thf battery is... See more
Company replied
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See what reviewers are saying
Horrible customer service. I asked for a refund for a product which was delivered spoiled & unsafe for consumption.I was told that I was wrong & that the product was fine.
Company replied
Absolutely superb service. Ordered a Terry's Chocolate Orange Milk Chocolate. Really big fan of Terry's Chocolate Orange. But this brand is not available locally. Ubuy has satisfied my craving for del... See more
Company replied
Your customer care on the phone are super polite & professional. I don't remember date of my calls,but I called few times,I am a visitor in Kuwait ,making sure to get my items on time before l... See more
Company replied
Company details
Written by the company
The best online shopping website in Kuwait. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Kuwait: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & korea . Buy from Ubuy Kuwait to ship from the USA, UK and China. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓100 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Kuwait
Contact info
Al Murqab, Block 3, Khalid Ibn Al Waleed Street, Mazaya Tower 3, Floor 22,, Kuwait, Kuwait
- (+965) - 22204472/ 22055305
- info@ubuy.com
- www.a.ubuy.com.kw
4.2
Great
250 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
June 21, 2022
Reply from Ubuy Kuwait
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Very unprofessional to say the least .
Very unprofessional to say the least .
Packaging was damaged & Product was delivered broken.
June 16, 2022
Reply from Ubuy Kuwait
Hello,
We are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query along with the order number at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Thanks & Regards,
Team Ubuy
Reply from Ubuy Kuwait
Hello, we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. Rest assured, we have shared the feedback with our team, and we will improve on the same. Thank you once again for your valuable feedback.
Absolutely superb service
Absolutely superb service. Ordered a Terry's Chocolate Orange Milk Chocolate. Really big fan of Terry's Chocolate Orange. But this brand is not available locally. Ubuy has satisfied my craving for deliciousness, I am glad to shop from here. Again thank you very much you have brought my childhood memory back.
June 14, 2022
Unprompted review
Reply from Ubuy Kuwait
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Reply from Ubuy Kuwait
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Reply from Ubuy Kuwait
Hi ,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards,
Team Ubuy
Proffisional and easy to order and track
June 3, 2022
Reply from Ubuy Kuwait
Hi,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Best Regards,
Team Ubuy
great condition
May 29, 2022
Reply from Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
One of the best online ordering app I…
One of the best online ordering app I have even before I enjoy using ubuy app.
May 24, 2022
Reply from Ubuy Kuwait
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I did not get my order cheating
May 23, 2022
Reply from Ubuy Kuwait
Hello,
we are really sorry to hear that. Please accept our sincere apologies for the inconvenience caused to you. We request you to please let us know your query in detail along with the order number at info@ubuy.com. Our team will look into the concern. Thank you once again for your valuable feedback.
Best Regards,
Team Ubuy
Reply from Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5-star review.
Best Regards,
Team Ubuy
Reply from Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
very good keep it up
May 17, 2022
Reply from Ubuy Kuwait
Hi,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards,
Team Ubuy
I have viewed various bad reviews…
I have viewed various bad reviews regarding ubuy but played a gamble to shop from there. That came out fine and my order was delivered on time. I will shop more from here and recommend it to others also.
May 17, 2022
Unprompted review
Reply from Ubuy Kuwait
Hello,
We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to see you again soon!
Best Regards,
Team Ubuy
Best shopping website
Best shopping website. Genuine product as well best price.
May 16, 2022
Unprompted review
Reply from Ubuy Kuwait
Hi,
Thank you so much for your positive rating for your recent purchase to Ubuy.
We hope to see you again soon!
Best Regards,
Team Ubuy
Easy and fast
May 15, 2022
Reply from Ubuy Kuwait
Hi,
Thank you for your review. We will share this with the team to let them know how we are doing.
Best Regards,
Team Ubuy
Satisfied
Fast shipping, excellent follow up service. I haven't used the product long enough but my first impression is positive.
May 15, 2022
Reply from Ubuy Kuwait
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Everything was perfect
May 14, 2022
Reply from Ubuy Kuwait
Hello,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
Received my Parcel intact and in good…
Received my Parcel intact and in good condition. I was afraid if anything got damaged, as I have ordered a dinner set. I have ordered it from different sites every time the same minor bumps. But this time it got delivered with no mishandling and was completely intact.
May 13, 2022
Unprompted review
Reply from Ubuy Kuwait
Hello,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards,
Team Ubuy
ALL feed back is good pepole can trust…
ALL feed back is good pepole can trust ubuy it is safe
May 11, 2022
Reply from Ubuy Kuwait
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
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