A1 Clutches Reviews 

Have used this company for years for repairs and my MOT. They are brilliant, their work is excellent and they are always fair on price.

Replaced my clutch on my audi with no problems. Cheapest quote I had compared to a number of other garages. Would recommend

As in the name A1 service happy customer as always had lots done by the company always good experience thanks Trevor Yates

Excellent service from beginning to end, the staff were friendly and professional. The price I was quoted is what I paid. The repairs were carried out in good time and well done. Will definitely use this company again.

I’m extremely disappointed with my experience and the complete lack of professionalism shown (Tipton)

On Thursday 5th February, I requested a quote through their website. The form specifically asks for a preferred call-back time, which I set because I was working night shifts. Despite this, I was woken up by an early call the next day. If you offer a preferred contact time, it should be respected.

I still decided to give them a chance and called back on Saturday 7th February. I received a call on Monday 9th February, where I was quoted a price, told exactly what would be replaced, and given a clear timeframe. I was assured that if I dropped the car off on Tuesday 10th February, it would be ready by Wednesday 11th, or Thursday 12th at the very latest. I was also offered a courtesy car as I needed transport for work.

I chose this company largely based on their high feedback score on Trustpilot, however this experience has shown me how misleading those ratings can be.

I dropped my car off on Tuesday as agreed. The receptionist didn’t appear to know a courtesy car had been arranged, which delayed things slightly, but I let it go.

However, the courtesy car itself had serious issues. When driving on the motorway, the steering wheel shook violently at around 60mph, and there was a loud humming noise from the front passenger wheel. The car felt unsafe, but I had no alternative and still needed to get to work.

On Wednesday afternoon, I rang to ask for an update and whether anything else had been identified while stripping the car. I was told someone would call me back — they never did.

On Thursday morning, I rang again, as this was the agreed latest completion date. I was spoken to rudely and told, “we’ll call you when it’s ready.” I explained that if I didn’t hear anything by midday, I wouldn’t be able to return the courtesy car or collect mine due to work. This was brushed off.

At around 3:30pm on Thursday, I finally received a call saying they had only just started work on my car and had discovered a corroded clutch slave cylinder pipe that needed replacing. I was sent a WhatsApp video — which clearly showed my car still fully intact and not stripped at all.

After having my car for three days, this was completely unacceptable. I was told one thing and delivered another. When I challenged this, I was told “we’ve been busy,” which raises the question: why promise a timeframe you can’t meet?

To make matters worse, I was told I was “done a favour” by being given a courtesy car — despite the business advertising free courtesy cars on their website, and despite the one I was given being unsafe to drive.

At this point, I told them not to touch my car, to remove it from the ramps, and that I would collect it and take it elsewhere. No work had been done, so no payment was taken.

This experience left me without my car, driving an unsafe courtesy vehicle, spoken to rudely, and now having to find another mechanic — all while my own car remains undrivable.

Poor communication, missed promises, unsafe courtesy car, and zero accountability. I would not recommend this business.

Great customer service and explanation of the issues.
Clutch replacement
Slave (CSC)
DMF
Clutch master cylinder
Gear box oil change

Had mot done they was quick and fast car was back with the hour

Booked my wife's car in day after mine new clutch fitted same day good price, same as quoted on the phone by Tony picked up the next which I asked for
A1 clutches have looked after me 2 cars fixed in less than a week, again many thanks

Exhaust failed on way to a family funeral. We had 2.5hours to get there and spoke to Tony at A1 Clutches on phone who said bring it in and he'd do his best. Unbelievable service, the team swiftly confirmed issue and ordered the parts, delivered in 1 hr, had car sorted and we made it to the funeral with 10 mins to go. Words cannot cover how grateful we are to Tony and his team. We'd recommend them unreservedly! Stewart G.

Brilliant!! Needed my car looking at ASAP, took it down to the Tipton centre. Test drove it, told me the problem and fixed it. Simple as that. Well priced and car now drives great!! Excellent customer service, so friendly and was kept updated along the way with progress. Highly recommended. Thanks you

First class service and kept up to date on new clutch and flywheel. On collection I was advised I had a leaking thermostat housing with a picture showing me the leak, and advised to keep topping up my coolant until I got it repaired

Fantastic job and staff was really helpful and and friendly

Very fast and efficient service. Highly recommend them

I had the clutch replaced on my Peugeot 3008 by A1 Clutches Derby just after the New Year, and I couldn’t be happier with the service. The team was professional, knowledgeable, and easy to deal with from start to finish. The work was completed efficiently, communication was clear throughout, and the car now drives perfectly. It’s great to find a business that delivers exactly what they promise. Highly recommended!

Excellent service from start to finish from Giri at A1 clutches Tipton. I was kept informed through all stages of the work my car needed. Giri is polite, professional and explained all work that was needed and gave me a quote before the work was carried out. Definitely recommend this team.

Clutch packed up the Thursday a week before Christmas. Phoned A1 on Friday. Tony said bring it in Monday (3 days til Christmas). Fixed it same day (had to replace clutch and slave cylinder). Incredible service and speed. Tony at A1 is friendly, the staff are competent and efficient. Cost was very reasonable. What a fantastic experience.

Excellent fast service great communication handled by Guri thank you
Dennis ,Capri fast food

Overcharing, rude.

Professional from the very first contact through to after work snagging. Clarity on quotation for work. Video review and phone call with solution options during work. Technical knowledge of why issues occurred showed they knew what needed to be done. After sales prompt response once new clutch had settled in was fast and prioritised.

A big thanks to Guri and the entire team at A1 Clutches Tipton.
Needed a new clutch, flywheel and slave cylinder on my S3. Was quoted a fair price for the work required. The job was completed a day earlier than expected as well!

Was pleasantly surprised to receive a WhatsApp video showing the condition of my failing components. Seriously a nice touch.
Picked the car up, night and day difference.

Money well spent, great people, would definitely recommend. Many thanks!