A1 Clutches Reviews 

2,250
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many appreciate the fair and competitive pricing, often finding costs to be very reasonable. The quality of work is frequently noted, with vehicles driving like new after repairs, and communication is clear throughout the process. However, some people mentioned concerns regarding pricing transparency, with final costs sometimes differing significantly from initial quotes, and issues with unclear invoices. A few other people also felt that diagnostic accuracy was sometimes lacking, leading to unresolved problems or misdiagnosis in some cases.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, understanding, and... See more

Price

Customers consistently report positive experiences with pricing, often finding it competitive and... See more

Product

Customers consistently note ambiguous experiences with product quality and service. Many reviewers report... See more

Quality

Consumers find quality to be positive, with many reviewers delighted by the excellent workmanship and repairs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional from the very first contact through to after work snagging. Clarity on quotation for work. Video review and phone call with solution options during work. Technical knowledge of why issues... See more

Rated 5 out of 5 stars

A big thanks to Guri and the entire team at A1 Clutches Tipton. Needed a new clutch, flywheel and slave cylinder on my S3. Was quoted a fair price for the work required. The job was completed a... See more

Rated 5 out of 5 stars

Absolutely brilliant from start to finish. Staff were courteous , honest and polite at all times. I was sent a video detailing the works and quoted a very reasonable price. I have collected the vehicl... See more

Rated 5 out of 5 stars

Our car developed a problem with the clutch on our way back from London, once we got home that evening we filled out the online form sent it off and A1 contacted us at 8.30am the next day! We dr... See more


Company details

  1. Auto Repair Shop

Information provided by various external sources

Established in 1990 A1 Clutches are the leading Clutch and dual mass flywheel specialists in the Midlands, we operate from multiple state of the art sites. We specialise in high performance, 4 – 4, light commercial vehicles and even motor homes. We consistently strive to offer our customers an unbeatable service and 2 year warranty on clutches, leading the way in our industry. A1 Clutches are a specialist IMI Approved Repairer of 7 speed DSG VW gearboxes. All of our technicians are highly skilled in their field and are continually trained in the latest procedures and practices. We operate a reliable collection and delivery service and can supply you with a free courtesy car whilst your vehicle is being repaired Subject to availability. We offer a free no obligation check on your clutch while you wait by one of our highly skilled technicians, this only takes minutes so there is no need to book.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.6

All reviews

(2,250)

80 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely disgusting service

Absolutely disgusting service from these guys yesterday. I called to enquire about a recovery as my vehicle had broken down and I was stuck on a red route clearway. I was told it could be sorted and I would receive a call back. I waited around 25-30 minutes (still stuck on a live red route) and called back for an update, only to be told that nothing was available - fair enough. Minutes later, I receive a voicemail telling me they had got a “resort” (I assume this meant recovery) today and to call back to “go through it”. I called back only to be spoken to disgustingly and called a liar! The man on the end of the phone point blank said I hadn’t received a callback or voicemail and called me a liar. I’ve posted evidence on their fb page, with their number on and a generated breakdown of the call script. How dare they call me a liar and speak to me in such a disgusting manner. I’ve used their service several times in the past and recommended them to others - something I won’t be repeating! Evidence of call log and script is posted in the thread of their post on Facebook dated 28/11/25.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Service and price are unbeatable

Service and price are unbeatable. Genuinely a great job, thought I’d need a whole new clutch but these guys said it wasn’t necessary and thus saved me a fortune.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very positive review for A1 Clutches

Very positive review for A1 Clutches. Had a funny thumping noise coming from the engine on a cold start on my VW Transporter. Spoke to A1 and they diagnosed the flywheel &clutch needed to be replaced. The service was excellent and I dropped the van off one day and picked up the next. Quality parts used ( LUK ) so was very happy. Also very reasonable prices. My van runs lovely and very smooth, no juddering from the clutch at all. Would definitely recommend 👍

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

Be vigilant, lying incompetent disrespectful workers

Obscure misleading invoice, dishonest company taken my vehicle in with gears issues, I was charged £500 for some £25 cables , and 2/3 hours fitting. Collected the car , same issues still present, oil stains over my seat , and start/stop system stopped working. Placed a complaint to the head office in Tipton but I was accused in lying about the oil on my seat, the bad attitude of the demented guy that convinced himself to be great and apparently supplying an accurate detailed invoice is a breach of national security . I ended up having the car fixed at a professional capable garage . A1 should be renamed Z23, they damaged the cables during the fitting / the stop/start system was disconnected or damaged , ( now working again ). I decided to report the company to the trading standards 🙃

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very good service

Fast, efficient and a reasonable price mot on my Ford transit courier.

Will be returning there when I need to.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

A1 Clutches saved me a financial nightmare

What a wonderful company. A1 Clutches saved me from a financial nightmare. Vertu Peugeot Derby, on the other hand, quoted me thousands of pounds to change my semi-automatic gearbox. I decided to shop around and discovered A1 Clutches who quoted me a fraction of the cost. Moreover; A1 Clutches fixed my car within 24hours, Vertu Peugeot Derby couldn't book me in for a repair for at least six weeks.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

A1 Clutches Tipton Branch

A1 Clutches Tipton Branch
5star service.
From drop off to collection less than 72 hours. Quicker than I thought.
Clutch, Flywheel and Fork, after clutch failed and burnt out.

Great messages
Good phone manner as quick to pick up calls
Kept informed of progress.
Best of all the Price!

If you need a clutch, you need A 1 Clutches at Tipton.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Overcharged. Quoted less than half of what it cost by the end. Refused to give me my car back with no work done unless I paid £350. And rude.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Super service

Super service, customer focused, very helpful staff. Steve was very helpful. Would highly recommend. Much cheaper than your local garage.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Good value for money/ trustworthy

Had to wait 3 days for repair and leave car at the garage for 24 hrs but pleased with the outcome
Repair cost- similar to quote from other repair centre
Post repair support - good but not required

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

From enquiring about getting a…

From enquiring about getting a replacement dmf,clutch and starter motor fitted on my Honda Crv to the job being completed their service was 1st class.Prices quoted speedily and very competitive. Tony who dealt with us from the start was always friendly and helpful. Thank you A1 Clutches.

September 5, 2025
Unprompted review

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