A1 Clutches Reviews 

2,250
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report excellent and fast service, with many appreciating the efficiency and quick turnaround times for repairs. Reviewers frequently commend the staff for being professional, helpful, polite, and knowledgeable, making the overall experience pleasant. Many consumers found the pricing to be fair, competitive, and significantly more reasonable compared to other options. However, some customers reported issues with initial diagnoses and final costs, noting discrepancies between quoted and actual expenses or unnecessary work. A few other people also felt that the quality of work was sometimes questionable, experiencing recurring problems or new issues after repairs, along with concerns about professionalism and communication.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the friendly and professional staff,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Price

Reviewers highlight positive aspects of price, with many finding the service fairly priced and offering... See more

Product

Reviewers mention ambiguous feedback about product, with some customers reporting that their cars drive like... See more

Quality

People report ambiguous experiences with quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional from the very first contact through to after work snagging. Clarity on quotation for work. Video review and phone call with solution options during work. Technical knowledge of why issues... See more

Rated 5 out of 5 stars

A big thanks to Guri and the entire team at A1 Clutches Tipton. Needed a new clutch, flywheel and slave cylinder on my S3. Was quoted a fair price for the work required. The job was completed a... See more

Rated 5 out of 5 stars

Absolutely brilliant from start to finish. Staff were courteous , honest and polite at all times. I was sent a video detailing the works and quoted a very reasonable price. I have collected the vehicl... See more

Rated 5 out of 5 stars

Clutch packed up the Thursday a week before Christmas. Phoned A1 on Friday. Tony said bring it in Monday (3 days til Christmas). Fixed it same day (had to replace clutch and slave cylinder). Incredibl... See more


Company details

  1. Auto Repair Shop

Information provided by various external sources

Established in 1990 A1 Clutches are the leading Clutch and dual mass flywheel specialists in the Midlands, we operate from multiple state of the art sites. We specialise in high performance, 4 – 4, light commercial vehicles and even motor homes. We consistently strive to offer our customers an unbeatable service and 2 year warranty on clutches, leading the way in our industry. A1 Clutches are a specialist IMI Approved Repairer of 7 speed DSG VW gearboxes. All of our technicians are highly skilled in their field and are continually trained in the latest procedures and practices. We operate a reliable collection and delivery service and can supply you with a free courtesy car whilst your vehicle is being repaired Subject to availability. We offer a free no obligation check on your clutch while you wait by one of our highly skilled technicians, this only takes minutes so there is no need to book.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,250)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience!

Wow! What an amazing company in Derby! A refurbished gearbox and clutch, all in with the labour for £1200. (With a 12 months piece of mind warranty). I was quoted £1000 with another garage but that quote didn't even come with any warranty. For £200 more I know this refurbished fiesta gearbox will last me many more years to come keeping me on the road! The clutch was completely featherweight after getting it replaced with a brand new LUK clutch! It proves how heavy and worn out my old one was! I have NEVER driven any of my cars with such a brand new car feeling. I stalled 6 times on the way home because I simply wasn't used it it! Lol. Wanna know the best part? The gearbox and clutch was all done in the same day! What other quote would give you that?! Tony will put your mind at ease with everything! If like me you have a fiesta that's now done high mileage, then trust me you'll be amazed at how much it'll feel like a brand new car again! I've fallen back in love with driving again! Thanks again A1 Clutches!

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service and affordable pricing

I recently reached out to a few places for a clutch replacement, and Wow, was I surprised! One quote I got was a whopping £957 from Halfords, which seemed really high. Then, I contacted A1 Clutches in Tipton, and they quoted me just £557. Right from the start, their team was super friendly and helpful. They asked me to bring in my car for a test and took the time to explain all the details I needed to know.
The next day, they called me back and even sent a video showing everything they found related to my clutch and some other parts that needed attention. The assistant was incredibly thorough! He let me know I’d need a few brackets and connecting parts as well. In total, the cost came to £1077.
I realized that if I had gone to Halfords, I would have ended up paying the initial £955 plus almost an extra £2000 for everything. I'm really happy I chose A1; they provided excellent service at a much better price! Now, my car sounds amazing, feels comfortable, and drives so smoothly. The clutch is perfect! Huge thanks to the staff at A1 for such a fantastic experience!

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service. For my Fiesta.

From my phone call to ask for help to it put right, excellent service. They contacted me before doing anything, video sent to show work requiredand job carried out quickly and professionally. Can not fault anything. Thank you A1 Clutches.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great prices, great service.

Called up about a failing clutch on my Civic, had me booked in 2 days after. Not only did their price beat every other place I got a quote from, they had the job finished within 3.5 hours and helped diagnose some other unrelated issues with the car. Absolutely top stuff from Steve, 10/10 would recommend!

May 14, 2025
Unprompted review
Rated 2 out of 5 stars

Are they always installing genuine parts?

In 2020, I had used A1 clutches Tipton to change the clutch on a 2005 land rover freelander td4, approx 40K miles ago, which is not excessive, A1 calculated.
In March 2025, I see myself having to change the clutch again. Every repair is done at a land rover specialist with receipts; it's the only garage I use for repairs, MOT, anything. When I visited my mechanic, he was a bit surprised that a was needing a new clutch after 5 yrs. It may be because the first time, non-genuine land rover parts were installed. I went to see A1 clutch with my 2020 receipt. I booked the car in and from that first day, I have been asking that they provide images of the clutch they installed in 2020. I was told that it can be done. Never have I been presented with these images. I suspect that depending on who uses their services, A1 clutch does not always install genuine parts.
I was always spoken in a polite way, though.
I am one of those people who uses their common sense, logic and thinking skills, and I doubt genuine parts were put in 2020. No evidence from A1 to prove that they did, despites having requested images many times. I ended up having to fix my clutch at their garage because they could not re-assemble the clutch in a way that would allow me to drive the car to have it repaired by my regular mechanic, even though, the car was driven to them with the gears not changing easily but still changing. I provided them with the parts myself and they charged me less than £350 to put everything back with the new parts I provided them.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Rang to enquire about a new clutch

Rang to enquire about a new clutch, the guy on the phone was extremely helpful, and easy to book appointment for the work to be carried out and he rang to keep me updated with what was going on, I would highly recommend A1 to others, very professional company

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Another dam £375 bill , new rear disc pads this time !!

Fast turn around , A1 clutches know I need my van on the road - in & out 2hrs , ramp was free - new temp duty manager , is finding his feet well there & doing a good service thanku

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Recon box and full clutch kit

So I was looking for a company to replace my gearbox and clutch on my renault trafic. Came across this company a1 clutches ' sent a email with what work I needed doing ' had a call back from a guy the nxt morn from the derby branch ' he explained everything to me' what would be carried out etc ' happy with the price I booked my van in and dropped It off on the mon ' we'd morning I got call from the garage to say my van was done ' can I just point out the other garages was telling me turn around time for this job was 7 days ' on picking my van the guy explained to me they came across a wire that was hanging ' they corrected this problem for me and made safe as a temp fix free of charge ' also on inspection of my old gearbox oil they found water had got in at some point ' so advice me to run the new gearbox for 600 miles and bring back in for them to check all is OK with the new box ' again for free can say not many company's would even mention that so van booked in for Wed to have it checked ' like to thank the boss at the derby a1 clutches and his staff. 10 out of 10 service ' 5* have no problems recommending this garage to anyone needed gearbox or clutch work .thanks guys .Mr Murphy. Burton on trent

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Called in to ask about my clutch…

Called in to ask about my clutch problem reception very friendly and helpful the guy arranged for someone to test drive my car as I thought needed a new clutch,
They arranged for me to take it in the next morning had the car back afternoon all sorted excellent service

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed

I am extremely disappointed with the service I received. My car had issues with gear shifting specifically, it was taking longer to shift into second gear. When I first brought the car in, I was informed that the clutch was worn out and needed to be replaced.

I scheduled the repair and dropped the car off as requested in the morning. I was told I could collect it later that day. However, after picking up the car and driving it home, I noticed absolutely no improvement in performance. I contacted the garage the next day and was advised to bring the car back in for reprogramming.

I returned the car, and within an hour, I was called to pick it up again. Unfortunately, after driving it home once more, the issue persisted. To be sure I wasn’t overly critical, I asked my wife to test drive it, and she reached the same conclusion.

I contacted the garage again and was told to bring the car back. I dropped it off on a Saturday so it would be ready for work on Monday. On Monday afternoon, I called for an update and was informed that a new clutch had been ordered and would arrive the next day. This confused me, as I had been told the clutch was already replaced during the initial repair. At that point, I started to question whether the first repair had been carried out at all.

The next day, I called again in the afternoon and was told the car wouldn’t be ready by the end of the day. However, early the following morning, I was unexpectedly told that the car was ready. I was concerned how could all the necessary work, including post-repair testing, have been completed so quickly overnight?

Despite my doubts, I collected the car because I urgently needed it. By this point I had completely lost trust in the service. In total, I visited the garage seven times and spent £600. The only thing I said to the service staff was that I no longer had any confidence in their work.

The car is in the same condition as when I first brought it in, with no improvement at all. I have no interest in pursuing any further resolution or compensation. I’ve decided to consider the money thrown in the bin.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Gearbox bearing change and new clutch

After a gearbox bearing change (the grating noise is gone) and a new clutch, both under warranty including a half-term gearing box oil replacement, and after fixing a small oil leak, I am very happy with my Suzuki Swift. Steve from A1 Clutches in Birmingham Digbeth has provided excellent aftercare too. Well done Steve 👍

March 5, 2025
Unprompted review
Rated 1 out of 5 stars

Your inaccurate to my comment, 07/04/2025

I posted my comment on the 07/04/2025, your reply to my comment was that you have checked your files thoroughly and that you had no customer in of name Sukdev Bains, so how come you received a payment from me on the 18th of March 2025 of £454?, So if I don’t exist, maybe you should pay the funds back into my bank account. This is real FACT.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

I only had one gear to drive with

I only had one gear to drive with. Most dealers couldn't help for a week but Tony at A1 Clutches help me immediately and fixed my gears. I was back on the road within half an hour. Superb service in an emergency. Thank you.

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Shaz, Steve and their excellent team kept me in the loop every step of the way when working on my clutch and flywheel, plus I had access to a courtesey car, highly recommended.

November 26, 2024
Unprompted review
Rated 3 out of 5 stars

I had a mixed experience with A1…

I had a mixed experience with A1 Clutches. While their work was efficient and reasonably priced, the customer service left much to be desired. Some staff were helpful and polite, but one interaction felt unsettling and unprofessional. I’d advise potential customers to thoroughly read reviews beforehand to get a balanced view. Overall, average experience. 3/5.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

All good

All good. Could have been cheaper if I'd done it myself - but that's never going to happen, particularly if the new clutch lasts 150k miles like the old one.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend A1 Clutches!

Would highly recommend A1 Clutches!
Contacted them on a Saturday morning, came to tow car within the hour. Clutch and slave cylinder needed replacing, was kept updated the whole way through and car was ready to collect by the end of the Monday.

March 1, 2025
Unprompted review

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