A1 Clutches Reviews 

2,250
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report excellent and fast service, with many appreciating the efficiency and quick turnaround times for repairs. Reviewers frequently commend the staff for being professional, helpful, polite, and knowledgeable, making the overall experience pleasant. Many consumers found the pricing to be fair, competitive, and significantly more reasonable compared to other options. However, some customers reported issues with initial diagnoses and final costs, noting discrepancies between quoted and actual expenses or unnecessary work. A few other people also felt that the quality of work was sometimes questionable, experiencing recurring problems or new issues after repairs, along with concerns about professionalism and communication.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the friendly and professional staff,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Price

Reviewers highlight positive aspects of price, with many finding the service fairly priced and offering... See more

Product

Reviewers mention ambiguous feedback about product, with some customers reporting that their cars drive like... See more

Quality

People report ambiguous experiences with quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional from the very first contact through to after work snagging. Clarity on quotation for work. Video review and phone call with solution options during work. Technical knowledge of why issues... See more

Rated 5 out of 5 stars

A big thanks to Guri and the entire team at A1 Clutches Tipton. Needed a new clutch, flywheel and slave cylinder on my S3. Was quoted a fair price for the work required. The job was completed a... See more

Rated 5 out of 5 stars

Absolutely brilliant from start to finish. Staff were courteous , honest and polite at all times. I was sent a video detailing the works and quoted a very reasonable price. I have collected the vehicl... See more

Rated 5 out of 5 stars

Clutch packed up the Thursday a week before Christmas. Phoned A1 on Friday. Tony said bring it in Monday (3 days til Christmas). Fixed it same day (had to replace clutch and slave cylinder). Incredibl... See more


Company details

  1. Auto Repair Shop

Information provided by various external sources

Established in 1990 A1 Clutches are the leading Clutch and dual mass flywheel specialists in the Midlands, we operate from multiple state of the art sites. We specialise in high performance, 4 – 4, light commercial vehicles and even motor homes. We consistently strive to offer our customers an unbeatable service and 2 year warranty on clutches, leading the way in our industry. A1 Clutches are a specialist IMI Approved Repairer of 7 speed DSG VW gearboxes. All of our technicians are highly skilled in their field and are continually trained in the latest procedures and practices. We operate a reliable collection and delivery service and can supply you with a free courtesy car whilst your vehicle is being repaired Subject to availability. We offer a free no obligation check on your clutch while you wait by one of our highly skilled technicians, this only takes minutes so there is no need to book.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,250)

80 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid at all costs

I would like to share my disappointing experience with A1 Clutches. I took my car in as requested for a test drive to help diagnose a fault. The person who attended to me had such a negative attitude towards me as a customer. The manner in which I was treated was extremely unpleasant. This was followed by having my keys hurled at me, which luckily missed. It's strange how the CCTV footage was not available for this incident.

The owner's behaviour was completely unacceptable. The whole experience really shook me up, and it is paramount that this is shared on such a platform. I strongly recommend reading the reviews about this company and how Amrik Singh has previously treated other customers before considering using their services. As the owner of a business, you should be leading by example.

I strongly advise everyone to read reviews across all platforms to ensure you gain a clear understanding of how this company has acted towards its customers.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Clutch master cylinder

Called in to Derby A1 clutches couple of weeks ago as having issues with clutch pedal not returning and thought probably master cylinder which the fitter agreed with and i was given a competitive quote.
Booked in for new cylinder and although the job took much longer than they expected Tony the manager honoured the quoted price which was extremely appreciated.
Both Tony and the mechanic who did the job were very friendly and I have no hesitation in recommending A1 clutches and will use them in the future

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Cheap and Amazing Service

Had been quoted twice as much anywhere else that would take a semi-automatic for a clutch replacement. They got the job done two days after I called and managed to fix it perfectly! Even has a 2year or 18000mile warranty included which is amazing for the price. Lovely experience and would definitely go again if I ever needed something for my car.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Did what other companies couldn't

Managed to locate the parts for my 1.6 Honda which included the Dual Mass Flywheel, something that other reputable clutch replacement companies struggled with without going to the main dealer for parts. Day to drop off agreed and work carried out promptly to high standard with a phone call to say when completed. Warranty explained well and nice to chat to the manager of the branch (Tony) when collecting who had obvious experience in clutches and enjoyed his job. Highly recommended place that lives up to its reputation.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

extremely… happy with the service

Had a few vechicles done here extremely happy with the service my wifes car clutch completely and a1 collected the car repaired it and keeped me informed of all the work I highly recommend them and the turn around time is fantastic thank you

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

I'll start by saying how much of an…

I'll start by saying how much of an amazing garage this is. Not only they booked my car in the next day after I called (other garages had a waiting time of at least a couple of weeks), they immediately identified the issue and were honest about it and the price. My car needed a new clutch and DMF and the gearbox was also leaking oil. They fixed it in a matter of days; driving it feels like driving a new car. All for a very good price considering how big of a job this was.
I would like to thank Tony and his team, they are great lads and I would recommend this garage to absolutely anyone.
Thank you for turning such a stressful situation into a great experience. I am beyond grateful to you all.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Had my Audi picked up and was fixed in a day and a half. I was told exactly what was wrong with it and what was changed. Big shout out to Steve and Marni.

March 8, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Sailtes

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

My clutch gave up on me 2 days before…

My clutch gave up on me 2 days before my holiday for my girlfriends birthday and with no way of getting there due to my car’s clutch smoking out I thought I had no chance of getting there, but I got recommend to A1 clutches and was amazed by how quick he got me in and identified the problem, he wanted to make sure I made it to Wales! Even offered me the chance to bring it back within 2 years if I had any troubles with it, which was a nice touch! Will definitely bringing it back to A1 Clutches if needs be!

February 7, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Mr Bexon

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Raj and the team at our Derby branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Great first experience taking may car…

Great first experience taking may car to A1 Clutches in Derby. Rang up and within 48 hours my car had been fixed with a new clutch. Would highly recommend and would definitely return to the team there should the car have any other problems occur in the future! The manager felt really trusting and I didn’t feel like I was being sold a dream! Thank you A1 team!

March 6, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Toreva

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Raj and the team at our Derby branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day

Rated 5 out of 5 stars

Perfect

Great experience with Steve and Marni yesterday. Good, honest and straightforward people to deal with, and £150 cheaper than my local garage. There was a small issue with the wrong part being delivered, but that was out of their control and was quickly sorted. To be honest, there isn't any reason to go anywhere else. Well done to everyone at the Bradford Street branch in Birmingham.

February 27, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Neil

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great weekend.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Informative, Helpful, Straight to the job!

After a quick google search I discovered A1 clutches (Birmingham) who answered my call promptly and we arranged for my car to be dropped off for a last minute clutch repair.

I was tight on time as I was going away for work on the weekend and needed my car back in less than a day.

They offered expert advice not only on the telephone but upon drop off as well as upon collection. They had discovered a few extra bits that also needed changing, so sent me a video and called me to discuss my options before proceeding.

Honestly one of the best garages I have visited, good at listening, explaining and most of all - a friendly service and stuck to promises (timing).

Thank you so much - defo recommend!

GB

February 5, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Gurpri Bains

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Would not hesitate to take my vehicle…

Would not hesitate to take my vehicle to A1 Clutches, they had my husbands T5 in on the 18th February for a Dual mass fly wheel clutch replacement and I was kept informed every step. Suki was amazing and we couldn’t be happier.
A1 Clutches are very reasonably priced also, 5 star to this company and we will be using them again.
Thank you A1 Clutches
Regards
Valerie Braithwaite

February 18, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Mrs Braithwaite

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Suki and his team at our Cannock branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Great Staff

Very nice, humble and experienced people. They know their job, capable of completing the service in a decent time with a fair cost. The guys take the time to explain everything professionally. Honestly not many garages that does that.

Good lads working with great passion!

February 22, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Mr Abdullatif

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Fast and efficient friendly company.

Marni and Steve fronted an excellent facility that replaced my clutch at short notice and completed the job in a day. Recommended.

February 20, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Hepburn

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great afternoon.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Great service and advice from A1…

Great service and advice from A1 Clutches, fitted me in at really short notice, good communication, clear explanations regarding what was needed and costs. Also took extra care to make sure the car was safe for a planned trip. Have heard good things about A1 Clutches and wasn’t disappointed. Thank you guys!

February 17, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Anji

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great afternoon.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Really great team

Really great team. When I couldn't get my classic gearbox repaired they not only rebuilt it for me but then also fitted it very professionally for a very reasonable price. If ever I need work like this again I'm going here.

February 12, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Mr & Mrs Manning

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

And we are glad we could assist you with your classic gearbox

We look forward to assisting you again in the future.

Have a great afternoon.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Brilliant business

As what I thought would be just a simple Clutch issue turned out to be the Dual Mass Fly Wheel also. Now with most garages you would think they are trying to deepen there pockets but not with A1 Clutches. Video evidence showing and explaining the issue with the car and top class service from start to finish. You pay for what you get and that was certainly the case with A1. Thanks again to Gary who gave me the debrief on the car with advice going forward.

February 8, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Mr Pearson

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by our Tipton branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Received great service

Received great service, booked my car for brakes and discs replacement. Given earliest appointment at 8:30 my car was done with 2hrs. Very pleasant staff explained what brand parts they used and 12 months warranty . This is my second time using them.Don’t hesitate to use them. Thanks A1 Team !

February 8, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Toreva

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day

Rated 5 out of 5 stars

Do not hesitate to use A1 clutches!

Do not hesitate to use A1 clutches, from the second I submitted an online quote to picking the car up, they were superb.
Suki needs special mention-he was personable, professional, and a top gent!
Nowhere local could do the job, the stealers wanted a fortune, and having seen A1’s set up, I was happy leaving my car in their hands-we were updated throughout the process, and the car now drives like new.
Don’t bother going anywhere else, rest assured they provide a top service, at the best price. Thanks everyone at A1 clutches

February 4, 2025
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Mr Yates

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Suki and his team at our Cannock branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

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