Professional from the very first contact through to after work snagging. Clarity on quotation for work. Video review and phone call with solution options during work. Technical knowledge of why issues... See more
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Review summary
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Reviews shaping this summary
A big thanks to Guri and the entire team at A1 Clutches Tipton. Needed a new clutch, flywheel and slave cylinder on my S3. Was quoted a fair price for the work required. The job was completed a... See more
Absolutely brilliant from start to finish. Staff were courteous , honest and polite at all times. I was sent a video detailing the works and quoted a very reasonable price. I have collected the vehicl... See more
Clutch packed up the Thursday a week before Christmas. Phoned A1 on Friday. Tony said bring it in Monday (3 days til Christmas). Fixed it same day (had to replace clutch and slave cylinder). Incredibl... See more
Company details
Information provided by various external sources
Established in 1990 A1 Clutches are the leading Clutch and dual mass flywheel specialists in the Midlands, we operate from multiple state of the art sites. We specialise in high performance, 4 – 4, light commercial vehicles and even motor homes. We consistently strive to offer our customers an unbeatable service and 2 year warranty on clutches, leading the way in our industry. A1 Clutches are a specialist IMI Approved Repairer of 7 speed DSG VW gearboxes. All of our technicians are highly skilled in their field and are continually trained in the latest procedures and practices. We operate a reliable collection and delivery service and can supply you with a free courtesy car whilst your vehicle is being repaired Subject to availability. We offer a free no obligation check on your clutch while you wait by one of our highly skilled technicians, this only takes minutes so there is no need to book.
Contact info
Unit 2, Factory Road, DY4, Tipton, United Kingdom
- 0121 522 2094
- office@a1-clutches.co.uk
- www.a1-clutches.co.uk
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Be very careful
Be very careful! I had my car in for a clutch replacement, but after reassembling, they couldn't start it. They then withheld it for three and a half months, and after much stress and poor customer service, they repaired the electrical fault, that they blamed on me. They would not offer any kind of discount, so I claimed the money back via my credit card company, who not surprisingly, agreed that A1 Clutches were at fault!
They are now threatening me with court action, but it's interesting to see the tables turned, as this is what I had to do, with very little response from them.
A1 Clutches are not part of the Motoring Ombudsman, and this leaves the customer with very little protection.
I am giving them two stars, because they did at least finally repair the fault, although they would not give me any evidence of the electrical repairs they carried out, so as far as I know, they just had my car for a very long time!
May 20, 2024
Unprompted review
Reply from A1 Clutches
Mr Ford - A BOGUS REVIEWER
Mr Ford came to our A1 Clutches Derby branch for a routine standard clutch replacement. While working on his vehicle, it became apparent that his engine wiring loom had previously been repaired poorly by another garage. It was clear when working on the vehicle there was damage to the loom in several places. We took the care to send Mr Ford emails and pictures clearly showing our findings. Just for clarification:
1) The damage to the loom on Mr Ford's vehicle was nothing to with A1 Clutches.
2) The loom was repaired by A1 Clutches free of charge even though it was a problem we inherited.
3) At all times, Mr Ford had the free use of one of our courtesy cars.
4) We are now in the process of taking Mr Ford to Court to recover our losses.
Mr Ford we look forward to seeing you in Court.
Kind regards,
Steve Martin
Reply from A1 Clutches
Good Afternoon Dave G
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by our Tipton branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Steve Martin - Customer Services Dept
New clutch kit Peugeot Partner
Just picked up my sons van from A1 in tipton the service was excellent from the first phone call to the pick up a video was sent when the problem was diagnosed and advise on additional work which i had carried out the van now drive is now superb it had new clutch kit geabox leak repaired and fresh oil the price was fair and would recommed these guys to anyone 5 star service thank you very much .....
January 25, 2025
Unprompted review
Reply from A1 Clutches
Good Afternoon Mr Moseley
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by our Tipton branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Steve Martin - Customer Services Dept
Great service from the Derby Team
My clutch had failed so was unable to drive it. Tony and the team sorted out my clutch quickly and with plenty of smiles and laughter, and even a cup of tea!
Highly recommended!
January 16, 2025
Unprompted review
Reply from A1 Clutches
Good Morning Steve
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day
Great service
Great service, very friendly. Helped me out a lot when I had a clutch issue passing through derby and being very far from home. Very reasonably price and speedy too!
January 9, 2025
Unprompted review
Reply from A1 Clutches
Good Morning Aisha
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day
Full Service
Got my car serviced, they communicated well throughout. Really happy with the service.
January 3, 2025
Unprompted review
Reply from A1 Clutches
Good Morning Natalie
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Fast and friendly service all the way.
Fast and friendly service all the way.
January 10, 2025
Unprompted review
Reply from A1 Clutches
Good Morning Mr Hampson
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by our Tipton branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Excellent service
Excellent service. Just had a new clutch fitted. Steve at Digbeth was brilliant. Top class job. Would surely recommend.
January 10, 2025
Unprompted review
Reply from A1 Clutches
Good Afternoon Mr Cartwright
Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great weekend.
Steve Martin - Customer Services Dept
Can’t recommend enough
In all the years I’ve been driving I’ve got to say A1 clutches have been the best experience in a garage that I’ve had. Only took them 2 hours to change my master cylinder. Very reasonably priced compared to other quotes I had. The guy on reception was very pleasant, he explained everything that they done. The communication I can’t fault. Overall I can’t fault them in the slightest. Thank you A1 for making the experience hassle free. It’s a shame you only do clutches otherwise you would be my go 2 garage :)
January 2, 2025
Unprompted review
Reply from A1 Clutches
Good Morning Heidi
Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Steve Martin - Customer Services Dept
Very professional,friendly and helpful…
Very professional,friendly and helpful team. First class service and would highly recommend to anyone.
December 27, 2024
Unprompted review
Reply from A1 Clutches
Good Afternoon Mr Slim
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by our Tipton branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great weekend.
Steve Martin - Customer Services Dept
Excellent service with this company
Excellent service with this company, quoted me for a service, MOT and a new clutch on our VW Touran, all works carried out extremely quickly (as we needed the car back asap), very friendly and professional, will definitely be returning 12 months time for another service, thank you again all at A1 Clutches. Apologies on delay of review (bonkers time of the year)
November 27, 2024
Unprompted review
Reply from A1 Clutches
Good Afternoon M Hopton
Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Steve Martin - Customer Services Dept
They really go above and beyond
They really go above and beyond to provide a great service. My car ended up needing further attention then originally thought and A1 clutches offered me different options then worked with me to find the most suitable plan for me with my car. The customer service was excellent and they stayed in contact with updates during the process. I am grateful for help they provided.
December 3, 2024
Unprompted review
Reply from A1 Clutches
Good Afternoon
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by our Tipton branch,
your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great Afternoon.
Steve Martin - Customer Services Dept
Second car needing work at A1 - great job!
Steve and his team have done another great job for me. This is the second car we have had that needed clutch work and the second time they have done a fantastic job. They were friendly, informative, and transparent throughout. The latest repair was for our Mini, not the most straight forward job but the car now drives beautifully - thank you!
November 20, 2024
Unprompted review
Reply from A1 Clutches
Good Afternoon
Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Steve Martin - Customer Services Dept
Brilliant service
Suki and everyone I spoke to were professional, helpful and kept me updated. They were able to diagnose the issue and complete the repairs the next day. Great customer service. Would recommend
December 17, 2024
Unprompted review
Reply from A1 Clutches
Good Afternoon Mr Gibbons
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Suki and his team at our Tipton branch,
your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great Afternoon.
Steve Martin - Customer Services Dept
Tiguan tdi clutch and dual mass flywheel.
Had a new clutch, dual mass flywheel fitted on my 2011 Tiguan tdi at the Cannock branch thee staff were very efficient, cheaper than the rest I tried and pleasant staff. Highly recommend. Thanks a1. 👍👌
December 9, 2024
Unprompted review
Reply from A1 Clutches
Good Afternoon Mr Wootton
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Suki and his team at our Cannock branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Steve Martin - Customer Services Dept
My car needed repairing asap as my…
My car needed repairing asap as my clutch had gone, called up on a Friday he managed to fit me in same day and car was fixed by 3pm Saturday. He Informed me of other issues regarding the car and still kept it at a reasonable price especially coming up to Christmas! Definitely recommend. They also do recovery pick up, I paid less than £50- probably depends on your location.. very happy overall
December 6, 2024
Unprompted review
Reply from A1 Clutches
Good Afternoon Gab
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Their service was excellent
Their service was excellent, they went beyond to sort my car mot out, it’s my go to garage to from now
November 26, 2024
Unprompted review
Reply from A1 Clutches
Good Morning Norway & Indigo
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Steve Martin - Customer Services Dept
Great Service
Rang around several places locally and A1 came back with the keenest price and were able to fit new clutch immediately. My daughter's Mini was completely sorted ahead of schedule and road test indicated another minor issue of which I was previously unaware of, meaning we were and able to sort elsewhere before further problems developed. Well pleased with price and service levels and would definitely recommend. Thank You!
November 22, 2024
Unprompted review
Reply from A1 Clutches
Good Morning Glyn
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Suki and his team at our Cannock branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Steve Martin - Customer Services Dept
Brilliant service had an issue with my…
Brilliant service had an issue with my clutch pedal, dropped in last minute they gave me a courtesy car and my car was ready the next day, will definitely use them in future
December 6, 2024
Unprompted review
Reply from A1 Clutches
Good Morning Mr Mwanza
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Steve Martin - Customer Services Dept
Great service and communication
Great service and communication . Quicker than expected . Kept informed of progress and full explanations where needed.
December 6, 2024
Unprompted review
Reply from A1 Clutches
Good Morning Mr Rollason
Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by the team at our Tipton branch, your comments are very much appreciated.
Customer service is our number one priority at A1 Clutches
We look forward to assisting you again in the future.
Have a great day.
Steve Martin - Customer Services Dept
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