AC Mortgages Reviews 

585
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and informative. The service provided is frequently highlighted as seamless and stress-free, with many people appreciating the efficiency and ease of the overall process. People consistently report excellent communication, noting prompt responses and regular updates throughout their application journey. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting how efficiently and clearly everything was explained.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers giving a 10/10 rating and describing it as prompt,... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpfulness and patience of... See more

Response time

Users describe positive interactions with response times, consistently highlighting quick and efficient... See more

User experience

Reviewers mention positive feedback about user experience, describing the process as seamless, painless, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently dealt with Zak in securing our mortgage for our first home, he was extremely patient, friendly, approachable and informative. He clearly explained our options and detailed the process... See more

Rated 5 out of 5 stars

Chelsea and Neil have been brilliant right the way through this process. They worked super hard to get our mortgage through quickly despite it not being the easiest case because of me being self emplo... See more

Rated 5 out of 5 stars

Recently purchased a new property and used AC once again. Both Craig West and Stevie White made the mortgage/porting process extremely seamless, kept in contact throughout and brought everything to a... See more

Rated 5 out of 5 stars

I would highly recommend Kassie @AC for helping my autistic son with his application for his first time Morgage, She was soo professional, friendly and really helpful she made my anxious son exper... See more


Company details

  1. Mortgage Broker

Written by the company

AC Mortgages – part of Aberdein Considine – offers free whole-of-market mortgage advice. With access to exclusive deals, as well as over 15,000 mortgages from all major lenders, we’ll find the perfect one for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

585 reviews

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No recent history of asking for reviews

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5.0

All reviews

(585)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mortgage renewal

Nikki and Gemma assisted us with renewing our mortgage. Nothing was too much bother for either of them and Nikki always goes above and beyond to assist with any queries we have.

Thanks again! The Mathers

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

AC Mortgages

Clare at Aberdein Considine was extremely helpful throughout our whole house buying process.
From the intial mortgage advice appointment to securing our mortgage, Clare was helpful, informative and always answered our many questions via email.
I would highly recommend Clare as a mortgage advisor, especially to first time buyers.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Stress free experience

I would absolutely recommend Aberdein considine to anyone looking to get a mortgage. I worked with Karen and Stevie who both were very knowledgeable and professional, always kept me informed and made the process of getting a mortgage completely stress free. Definitely recommend.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

AC Mortgages get it done!

David and Gemma made the process of finding and applying for a new mortgage as painless as it could be, and went way beyond their remit in making sure the lender's survey went smoothly. Thank you both - very impressive, and very much appreciated!

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Krysia the best M advisor in Scotland.

Working with Krysia and Noreen at AC Mortgages has been an absolute pleasure from start to finish. Their professionalism, knowledge, and genuine care made what could have been a stressful mortgage process feel completely manageable and even enjoyable.
Krysia guided us through every step with clarity and patience, ensuring we fully understood our options and felt confident in our decisions. Noreen was always quick to respond, incredibly organised, and made sure everything stayed on track and on time.
Together, they made a great team—reliable, approachable, and genuinely invested in getting the best outcome for us. We wouldn’t hesitate to recommend AC Mortgages to anyone looking for expert advice and truly outstanding service.

I have also passed them onto friends and family. Every person is over the moon with the service they have been provided.

Thank you, Krysia and Noreen!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We dealt with Clare and Kotryna throughout our application process. This process was seamless. Clear communication and all questions answered promptly and thoroughly. Would highly recommend them.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service from Kassie

Incredible service from Kassie in the dyce branch. Very clear throught the whole process. She managed to sort our mortgage so fast, was always there on the phone or email for any questions and always had a smile on her face. Would highly recommend.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

I used AC for my first time purchase

I used AC for my first time purchase, and Kassie was my administrator. She was very helpful, informative and quick at keeping me informed on any updates or changes during my application process. Would recommend 100%, for ease of the process, reliability and being informed throughout.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, knowledgeable and saved me a lot of money!!

I used AC Mortgages to assist me with an upcoming rate change to an existing mortgage.

Kassie was approachable, well informed on the products available, efficient and provided an excellent service. Not only did she secure a great deal 3 months before my mortgage rates were due to change, she also improved on the deal even further by monitoring the market just before the change date.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to write a special thank…

I would like to write a special thank you to Michael Begley , who was able to find me a mortgage deal after being told by other mortgage advisers that I would not be able to apply for a mortgage yet. Michael used his knowledge of different banks to find me a great deal and also to Chelsea Anderson who took over the final application process and worked quickly and efficiently to get my deal secured. I could not be happier with the fast, efficient service I have received at Aberdeen Considine.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend AC Mortgages

Used AC Mortgages on 2 occasions and have been delighted both times. Clear and concise communication from the get go, with both Karen and Stevie being happy to help when needed. Highly recommend.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Absolutely brilliant service from the team at Aberdein Considine. Particularly to Michael Begley and Chelsea Anderson for making the process so smooth and easy. They work so quickly and are always on hand with advice and to answer questions.

I bought my property through their estate agents and having the Mortgage team available through Aberdein Considine made the whole process so easy.

Thanks again guys!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

We received great service from Aberdein Considine, and we would especially like to thank Rory and Zak. They always gave us genuine and friendly advice. I truly appreciate their support throughout the entire process. Very professional and highly recommended.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service!

Absolutely amazing service from the very start. Christopher Grant & Noreen Maughan went above and beyond helping me go through the house buying process while also making the process far less intimidating than it needed to be. They took care of absolutely everything, and made sure I was kept informed throughout.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Karen Anderson (Ellon) and Stevie White…

Karen Anderson (Ellon) and Stevie White for mortgage and protection were fully committed throughout process. Meeting Karen in person twice made everything feel straightforward even when applying for mortgage based on an increased salary due soon rather than basing on current salary. Karen also gave very helpful advice regarding protection cover options. Stevie although never met in person was behind the scenes pulling applications together and keeping me updated throughout. They secured the best possible monthly price for me. Excellent all round. Paula from Ellon who did the viewing of property was quick to arrange viewing, lovely in manner and followed up in getting information on all questions I asked. She also did the viewing for my mum’s home that she just loves living in now. Paula has therefore been an angel to us twice- walking us through our dream homes to be. AC also sold my property in May this year just in time for my dream property coming up. If their were 100 star option I would give!!! Solicitor Jordan and assistant Caroline from Peterhead- have had for selling and buying now- excellent- has been very simple and straightforward. Riley from Peterhead who managed my property for selling- was always super helpful and pleasant to speak to on phone. ⭐ ⭐ ⭐…😊 Big fan of AC. Lynsey.

July 16, 2025
Unprompted review

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