Acorn Motor Group - Acorn Business Centre Reviews 

262
TrustScore 4.5 out of 5

4.6

Cannock Rd, Chase Terrace, WS7 1JS Burntwood, Staffordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Recent annual service & MOT on 10 yr old Fiesta (50K miles) resulted in replacing rear suspension bushes and coil springs. Due to cars age the cam belt replacement was advised by Ford. Acorn had diffi... See more

Company replied

Rated 5 out of 5 stars

Thank you to Chloe for her help and advice regarding dashcam fitting. All emails responded to promptly and efficiently with clear advice.

Company replied

Rated 5 out of 5 stars

Great showroom very clean and tidy nice facilities and drinks. Dealt with salesman Callum who knew his stuff around my new used car and very helpful to my requirements. Car prepped like brand new... See more

Company replied

Rated 5 out of 5 stars

Excellent service department. First appointment was a pick up from home and delivered back, pick up driver great. Then we had to return for a small warranty job where they ordered part . The whole tea... See more

Company replied


Company details

  1. Kia Dealer
  2. Car Dealer
  3. Car Leasing Service
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

Here at Acorn Business Centre we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers."


Contact info

  • Cannock Rd, Chase Terrace, WS7 1JS, Burntwood, Staffordshire, United Kingdom

  • 01543673222

4.6

Excellent

TrustScore 4.5 out of 5

262 reviews

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4.6

All reviews

(262)

688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowing that a Kia dealership is going…

Knowing that a Kia dealership is going to look after my best interest, with friendly and helpful staff, the vehicle is also cleaned inside and out, making it look terrific

April 30, 2024
Acorn Motor Group - Acorn Business Centre logo

Reply from Acorn Motor Group - Acorn Business Centre

Hello Mark, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood. thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything.We hope to be of service to you again in the future.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

Booked my Kia Eniro4+ to have the…

Booked my Kia Eniro4+ to have the coolant flush & replace at Kia Burntwood branch as have always had good service & honest advice from them.
Work was carried out quicker than expected with no other issues found.

April 30, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Alan, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood. thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Burntwood

Rated 5 out of 5 stars

Friendly folks

The call backs, updates and friendly customer service experience

April 30, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Matthew, we are so pleased you enjoyed your visit to Acorn Kia Burntwood. we appreciate you taking the time to leave us this feedback. thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

Booked car in for mot and service

Booked car in for mot and service, got texts to remind. Dropped car off, got message when to collect. Staff very friendly and helpful, took out a further 2 yr service and mot plan.

April 26, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Ann, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a wonderful day.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

Booked car in for service mot

Booked car in for service mot. Some work needed but completed same day. Polite and friendly kept informed at all times.

April 24, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Phillip, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

Very good service

Very good service

April 20, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

Excellent service from Parts Department

I bought a replacement pollen filter for a Sportage (2016). It was in stock and at a good price. Very friendly person in the Parts Department.

April 17, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood. thanks for your praise and kind comments about our team.We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

Very friendly staff and excellent…

Very friendly staff and excellent customer service. Kept me informed of progress with my service throughout the day. Also washed my car, which was very much appreciated. Almost forgot to mention the excellent technician's video I was sent, of the inspection carried out of the underneath of my car and the tyres. It was very reassuring.

April 17, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Sharon, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars
Acorn Motor Group - Acorn Business Centre logo

Reply from Acorn Motor Group - Acorn Business Centre

Hello Garry, we are so pleased you enjoyed your visit to Acorn Kia Crewe. we appreciate you taking the time to leave us this feedback. we strive for 100% satisfaction, and it is great to see you had such a positive experience . Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Crewe

Rated 5 out of 5 stars

I recently had my Ford fiesta titanium…

I recently had my Ford fiesta titanium serviced and moted at Acon Ford burntwood I always choose this garage as the service staff and technicians are brilliant even the guys in the parts department are so polite and professional everyone at Acon Ford are so helpful and I would never consider going anywhere other than Acon Ford

April 16, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Stephen, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

best car group i have been with

everything is good , for my service i get a courtesy easy and can pick up the night before my service so i dont struggle trying to get in early on a morning , the girls in reception are brilliant , top ladies, good clear video explanations from the expert mechanic doing the service , brilliant team from sales (andy) through to after service , absolutely great company that i love dealing with

April 13, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hi James, thank you for taking the time to leave a review for us at Acorn Kia Burntwood. We're happy we could meet your expectations! we are so pleased you enjoyed your visit . thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

Kia service at main dealer - Burntwood

Comfy area to rest while waiting for service. Quick and efficient. Car always comes back cleaned and polished in and out. Knowlegable staff who are very helpful. Best Kia dealer in the area

April 11, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Paul, we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we appreciate you taking the time to leave us this feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience. thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

Good staff

Good staff kept me well informed throughout the whole process everything went on time. Good service.

April 10, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Kathleen, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Rated 4 out of 5 stars

Very efficient and timely service

Very efficient and timely service. Used online booking tool from India and that seemed to work fine

April 10, 2024
Acorn Motor Group - Acorn Business Centre logo

Reply from Acorn Motor Group - Acorn Business Centre

Hello Alan, we appreciate you taking the time to leave us this feedback. we are very happy to have provided you with such a positive experience! thank you for your kind review; we are happy to pass along your comments to the team here at Acorn Kia Burntwood! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

Lovely staff

Lovely staff, very pleasant and helpful. Everything ran smoothly.

April 8, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Gary, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! Thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Rated 4 out of 5 stars

Happy

Good communication and general excellent service

April 9, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Alan, we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we appreciate you taking the time to leave us this feedback. we strive for 100% satisfaction, and it is great to see you had such a positive experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Rated 5 out of 5 stars

professional

Reception/Service lady was very professional when i took my car in for the warranty repair

I also telephoned 3 days later to report an intermittent fault on the driver side mirror which she noted on file.

April 4, 2024
Acorn Motor Group - Acorn Business Centre logo

Reply from Acorn Motor Group - Acorn Business Centre

Hello Karen, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia Burntwood! thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Burntwood

Rated 5 out of 5 stars

What a fantastic service

What a fantastic service video of the health check staff are so polite and helpful that’s why I drive 240 miles to use them

April 7, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello Alan, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. We appreciate the distance that you travel. Thanks again for taking the time to leave us this information about your recent visit. Take care and have a great day.
Best wishes
Acorn Kia Burntwood.

Rated 5 out of 5 stars

Tony and his team are always helpful…

Tony and his team are always helpful and professional

April 7, 2024
Acorn Motor Group - Acorn Business Centre logo

Reply from Acorn Motor Group - Acorn Business Centre

Hello Diane, , we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we appreciate you taking the time to leave us this feedback. thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

Rated 4 out of 5 stars

Car service

I found this garage through a comparison site called book my garage and they offered a competitive price for a full service communication was excellent all the way through had email and phone call reminders dropped the car of as agreed and when complete I received a detailed report and video showing the technician videoing the work he had done which was great along with prices for future work if chose to go ahead with it I would use this company again

April 4, 2024
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Reply from Acorn Motor Group - Acorn Business Centre

Hello, we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Kia Burntwood! we are very happy to have provided you with such a positive experience! thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Have a great day.
Best wishes,
Acorn Kia Burntwood

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