Recent annual service & MOT on 10 yr old Fiesta (50K miles) resulted in replacing rear suspension bushes and coil springs. Due to cars age the cam belt replacement was advised by Ford. Acorn had diffi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Recent annual service & MOT on 10 yr old Fiesta (50K miles) resulted in replacing rear suspension bushes and coil springs. Due to cars age the cam belt replacement was advised by Ford. Acorn had diffi... See more
Company replied
Thank you to Chloe for her help and advice regarding dashcam fitting. All emails responded to promptly and efficiently with clear advice.
Company replied
Great showroom very clean and tidy nice facilities and drinks. Dealt with salesman Callum who knew his stuff around my new used car and very helpful to my requirements. Car prepped like brand new... See more
Company replied
Excellent service department. First appointment was a pick up from home and delivered back, pick up driver great. Then we had to return for a small warranty job where they ordered part . The whole tea... See more
Company replied
Here at Acorn Business Centre we can take care of your every need. Whatever you're after, get in touch with our business team today. Leasing your car with us: We supply and lease all makes and models of vehicles available in the UK market including prestige marques such as Audi, BMW, Jaguar, Land Rover, Lexus, & Mercedes. So if you have a particular model in mind - please talk to us! We pride ourselves on delivering high-quality customer service coupled with a friendly can-do approach to any challenge we receive from our customers."
Cannock Rd, Chase Terrace, WS7 1JS, Burntwood, Staffordshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knowing that a Kia dealership is going to look after my best interest, with friendly and helpful staff, the vehicle is also cleaned inside and out, making it look terrific

Reply from Acorn Motor Group - Acorn Business Centre
Booked my Kia Eniro4+ to have the coolant flush & replace at Kia Burntwood branch as have always had good service & honest advice from them.
Work was carried out quicker than expected with no other issues found.

Reply from Acorn Motor Group - Acorn Business Centre

Reply from Acorn Motor Group - Acorn Business Centre
Booked car in for mot and service, got texts to remind. Dropped car off, got message when to collect. Staff very friendly and helpful, took out a further 2 yr service and mot plan.

Reply from Acorn Motor Group - Acorn Business Centre
Booked car in for service mot. Some work needed but completed same day. Polite and friendly kept informed at all times.

Reply from Acorn Motor Group - Acorn Business Centre

Reply from Acorn Motor Group - Acorn Business Centre
I bought a replacement pollen filter for a Sportage (2016). It was in stock and at a good price. Very friendly person in the Parts Department.

Reply from Acorn Motor Group - Acorn Business Centre
Very friendly staff and excellent customer service. Kept me informed of progress with my service throughout the day. Also washed my car, which was very much appreciated. Almost forgot to mention the excellent technician's video I was sent, of the inspection carried out of the underneath of my car and the tyres. It was very reassuring.

Reply from Acorn Motor Group - Acorn Business Centre
Well done a very positive result

Reply from Acorn Motor Group - Acorn Business Centre
I recently had my Ford fiesta titanium serviced and moted at Acon Ford burntwood I always choose this garage as the service staff and technicians are brilliant even the guys in the parts department are so polite and professional everyone at Acon Ford are so helpful and I would never consider going anywhere other than Acon Ford

Reply from Acorn Motor Group - Acorn Business Centre
everything is good , for my service i get a courtesy easy and can pick up the night before my service so i dont struggle trying to get in early on a morning , the girls in reception are brilliant , top ladies, good clear video explanations from the expert mechanic doing the service , brilliant team from sales (andy) through to after service , absolutely great company that i love dealing with

Reply from Acorn Motor Group - Acorn Business Centre
Comfy area to rest while waiting for service. Quick and efficient. Car always comes back cleaned and polished in and out. Knowlegable staff who are very helpful. Best Kia dealer in the area

Reply from Acorn Motor Group - Acorn Business Centre
Good staff kept me well informed throughout the whole process everything went on time. Good service.

Reply from Acorn Motor Group - Acorn Business Centre
Very efficient and timely service. Used online booking tool from India and that seemed to work fine

Reply from Acorn Motor Group - Acorn Business Centre

Reply from Acorn Motor Group - Acorn Business Centre

Reply from Acorn Motor Group - Acorn Business Centre
Reception/Service lady was very professional when i took my car in for the warranty repair
I also telephoned 3 days later to report an intermittent fault on the driver side mirror which she noted on file.

Reply from Acorn Motor Group - Acorn Business Centre
What a fantastic service video of the health check staff are so polite and helpful that’s why I drive 240 miles to use them

Reply from Acorn Motor Group - Acorn Business Centre
Tony and his team are always helpful and professional

Reply from Acorn Motor Group - Acorn Business Centre
I found this garage through a comparison site called book my garage and they offered a competitive price for a full service communication was excellent all the way through had email and phone call reminders dropped the car of as agreed and when complete I received a detailed report and video showing the technician videoing the work he had done which was great along with prices for future work if chose to go ahead with it I would use this company again

Reply from Acorn Motor Group - Acorn Business Centre
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.